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Public Tickets

exoclone Product activationClosed   LayerSlider for WordPress   Updated February 9, 2019 at 5:48pm   2 Most recent comment from [deleted]:Hello Exoclone, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Could you please sp ... revosoft bad page speedInsightsValues because of LayersliderClosed   LayerSlider for WordPress   Updated February 9, 2019 at 5:57pm   7 Most recent comment from [deleted]:I've consulted with the dev team, and they've confirmed that this is how the plugin should work.The thumbnails are immediately shown on page load, so they have to be loaded beforehand. Otherwise, only ... George SupportClosed   LayerSlider for WordPress   Updated February 7, 2019 at 8:15pm   2 Most recent comment from [deleted]:Hello George, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Deactivating the plug ... qode_media Layers Slider not workingClosed   LayerSlider for WordPress   Updated February 7, 2019 at 8:13pm   2 Most recent comment from [deleted]:Hello Adi, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.A LayerSlider slider can ... Graham Scott I've purchased this plugin by mistake and have not used it. I was wondering if I could receive a refundClosed   LayerSlider for WordPress   Updated February 7, 2019 at 7:49pm   2 Most recent comment from [deleted]:Hello Scott,Sure thing. You can request this on Envato. There is a click here to request a refund button further down this page: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Ge ... Tom Todd Cannot active my licenseClosed   LayerSlider for WordPress   Updated February 7, 2019 at 12:40pm   10 Most recent comment from [deleted]:Thanks. We just accepted it! Tom Todd slider transitionClosed   LayerSlider for WordPress   Updated February 6, 2019 at 8:17am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. WebTech UpdatesClosed   LayerSlider for WordPress   Updated February 5, 2019 at 8:51pm   2 Most recent comment from [deleted]:Hello WebTech, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As you might have al ... IMTanuki Layer Slider Dev StatusClosed   LayerSlider for WordPress   Updated February 5, 2019 at 7:17pm   5 Most recent comment from WebTech:You don't just not update a plugin for a year especially with major WordPress releases. NGIN SIAN This purchase code is already being used on another site.Closed   LayerSlider for WordPress   Updated February 5, 2019 at 3:01pm   2 Most recent comment from [deleted]:Hello NGIN SIAN, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.  We have launche ... Victoria Hartlove Morrison Duplicate PurchaseClosed   LayerSlider for WordPress   Updated February 5, 2019 at 2:55pm   2 Most recent comment from [deleted]:Hello Victoria, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please open a refun ... Tom Todd plugin conflictClosed   LayerSlider for WordPress   Updated February 5, 2019 at 2:55pm   4 Most recent comment from [deleted]:Thank you for the feedback, ticket closed. aitorlpzaudikana Slide Load on sizes less than 768pxClosed   LayerSlider for WordPress   Updated February 4, 2019 at 3:22pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. reternity2019 greatly reduces loading time of my websiteClosed   LayerSlider for WordPress   Updated February 4, 2019 at 2:39pm   4 Most recent comment from [deleted]:We are also professional web developers. And as we've already mentioned several times now, LayerSlider does not cause this kind of issue. We cannot provide you with a refund solely on your claim tha ... Courtney Thaggard Javascript error in adminClosed   LayerSlider for WordPress   Updated February 4, 2019 at 1:46pm   8 Most recent comment from Courtney Thaggard:Hi John, thanks so much for the information and in-depth investigation and explanation of the issue. I have disabled "No Conflict" mode on Gravity Forms and it's working perfectly now.