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Public Tickets

Dave ResponsiveClosed   LayerSlider for WordPress   Updated January 31, 2019 at 5:24pm   4 Most recent comment from [deleted]:Dear motocenterthun,Please create a new ticket for your case. Thank you. engin_gedik Pop-UpClosed   LayerSlider for WordPress   Updated January 30, 2019 at 10:23pm   9 Most recent comment from [deleted]:Thank you for the feedback. I've verified your settings and they are correct. The popup should be working the way you want it. What I can think of is that you've embedded the popup with multiple metho ... Joe NguyenLe Layerslider not optimize for Google Page SpeedClosed   LayerSlider for WordPress   Updated January 30, 2019 at 6:57pm   2 Most recent comment from [deleted]:Hello JN, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. LayerSlider offers multi ... Abcurd Problem with tabsClosed   LayerSlider for WordPress   Updated January 28, 2019 at 7:49pm   6 Most recent comment from [deleted]:Implementing this custom solution requires some coding knowledge and utilizing the API. If you're not familiar with it, I wouldn't recommend using it.Our next update will most likely contain this impr ... Sébastien Overlapping Fixed MenuClosed   LayerSlider for WordPress   Updated January 28, 2019 at 4:49pm   3 Most recent comment from Sébastien:Thank you! Thomas Malmberg LicensingClosed   LayerSlider for WordPress   Updated January 28, 2019 at 4:40pm   4 Most recent comment from [deleted]:The test site can be activated with your current license as a development installation. But if you would like to activate your other multi-sites too, they will need separate licenses in this case. Svetlin Dimitrov bug with "play by scroll" optionClosed   LayerSlider for WordPress   Updated January 28, 2019 at 4:31pm   4 Most recent comment from [deleted]:Thank you. The slider is empty on test page 2, because the play by scroll feature starts the slider from its initial state. Meaning that no transitions or animations happened yet. After this initial s ... bottegatifernate WPMLClosed   LayerSlider for WordPress   Updated January 28, 2019 at 4:16pm   2 Most recent comment from [deleted]:Hello bottegatifernate, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please read ... stephusky Save doens't workClosed   LayerSlider for WordPress   Updated January 28, 2019 at 3:37pm   2 Most recent comment from [deleted]:Hello stephusky, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the ... MilehiiMedia images jumping/shifting right before and after slide transitionClosed   LayerSlider for WordPress   Updated January 28, 2019 at 12:48pm   11 Most recent comment from [deleted]:Hello Shawn,Please open a new ticket for your case. Thank you. nameless__ Parallax not workingClosed   LayerSlider for WordPress   Updated January 27, 2019 at 12:00am   6 Most recent comment from [deleted]:They simply used the mentioned Scale option. If you pick the correct scale value and apply the proper slide duration, you can achieve the exact same zoom effect. Simon Sitto Cannot activate Layerslider pluginClosed   LayerSlider for WordPress   Updated January 26, 2019 at 11:57pm   4 Most recent comment from [deleted]:Dear webappix,If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme with this case a ... Rick Sutter InstallationClosed   LayerSlider for WordPress   Updated January 25, 2019 at 6:37pm   2 Most recent comment from [deleted]:Hello Rick Sutter, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You have to dec ... bottegatifernate Impossible to work on templateClosed   LayerSlider for WordPress   Updated January 25, 2019 at 3:53pm   8 Most recent comment from [deleted]:Thank you for the feedback. Once you disabled all plugins, you can enable them back one by one, to see which one is causing the issue. brewerdirect Group of text layers looping infintelyClosed   LayerSlider for WordPress   Updated January 25, 2019 at 3:00am   6 Most recent comment from brewerdirect:One more question for this slider: https://brewerdirect.com/direct-marketing-brewer-direct-2/I had to turn "slideshow" off so that the first slide plays once. Then the arrow links to a video. When th ...