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Public Tickets

Joe NguyenLe how to use LayerSliderClosed   LayerSlider for WordPress   Updated December 10, 2018 at 2:19am   2 Most recent comment from [deleted]:Hello JN, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The timeline function is ... spainops Custom FontClosed   LayerSlider for WordPress   Updated December 8, 2018 at 4:40pm   3 Most recent comment from spainops:Great - sortedThanks for your supportSi goossep Video in layersliderClosed   LayerSlider for WordPress   Updated December 7, 2018 at 10:51pm   8 Most recent comment from [deleted]:Regarding the autoplay problem in Chrome. The reason for that is Google Chrome's Autoplay Policy Change. Google introduced browser restrictions, which will prevent automatic video/audio playback in ... Matteo cookies for popup dosn't workClosed   LayerSlider for WordPress   Updated December 7, 2018 at 1:02am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Paul Smith Background images visible at test but don't show on the live siteClosed   LayerSlider for WordPress   Updated December 7, 2018 at 12:02am   8 Most recent comment from Paul Smith:I have now resolved this issue myself.  I'm sorry but 5 hours to resolve an issue, when you have paid for support is not acceptable in my book. John Humphress Custom CSS | Write Your Own CodeClosed   LayerSlider for WordPress   Updated December 6, 2018 at 9:47pm   6 Most recent comment from [deleted]:Unfortunately there are no CSS examples included to the plugin, but the slider will accept any valid CSS code. You can find a lot of sites online that will list valid CSS code that you can use.Please ... amberTLC Text overlappingClosed   LayerSlider for WordPress   Updated December 6, 2018 at 5:01pm   2 Most recent comment from [deleted]:Hello amberTLC, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As you are using a ... Kesteridiata malfunctioning LayerSlider WPClosed   LayerSlider for WordPress   Updated December 6, 2018 at 4:52pm   2 Most recent comment from [deleted]:Hello Kesteridiata, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have check ... Miiqo Hover Transition - ReverseClosed   LayerSlider for WordPress   Updated December 6, 2018 at 11:18am   3 Most recent comment from [deleted]:Hey Miiqo, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Stephen Rodriguez Slider not workingClosed   LayerSlider for WordPress   Updated December 6, 2018 at 12:02pm   3 Most recent comment from [deleted]:Thank you for your patience. We've managed to locate the issue. Your theme is applying custom methods on the site with its CSS files, interfering with the native scrolling behavior. Basically, you d ... medienvirus Timing Issue repeatable elementClosed   LayerSlider for WordPress   Updated December 5, 2018 at 5:43pm   2 Most recent comment from [deleted]:Hello Jens, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.This effect can only b ... Selica James Creating two seperate layer sliders for mobile and desktop viewClosed   LayerSlider for WordPress   Updated December 4, 2018 at 3:59pm   8 Most recent comment from [deleted]:I see. That gap seems to be generated by the page builder (wpbakery/visual composer). The slider itself does not have padding on it or generates gaps. But the builder's parent element/row/block where ... boatwrightr Boatwright Slides Not displaying correctly in Edge or ChromeClosed   LayerSlider for WordPress   Updated December 3, 2018 at 7:15pm   5 Most recent comment from [deleted]:Thank you for the feedback. The issue is that your images are not loaded to the site, so the slider cannot display them. If you open up the browser console you can see a lot of errors, all related to ... uideation Media Query / DisplayClosed   LayerSlider for WordPress   Updated December 3, 2018 at 11:52am   2 Most recent comment from [deleted]:Hello uideation, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you're looking ... Bashir Update slider revolutionClosed   LayerSlider for WordPress   Updated December 2, 2018 at 7:41pm   2 Most recent comment from [deleted]:Hello Bashir, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please note that thi ...