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  Public Ticket #1920926
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  • Jahlisa Misenheimer started the conversation

    Button links are not working....I see the address associated with the button that pops up in the bottom left hand corner of the browser and it appears when you hover but no action is happening once clicked. Not sure what I am doing wrong . 

  •  110
    George replied

    Hello Jahlisa,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    I have checked your site and noticed that the button has a special setting which has been set on the slider admin interface under the Link & Attributes tab of the affected layer. The layer link has been set to "scroll to element" and the correct setting should be "open on the same page" or "open on new page".

    Best Regards,
    George | Kreatura Dev Team

  • Jahlisa Misenheimer replied

    Thanks George!

    I am also having a problem with the down arrow on one slider. I imported the "Landing Screen 4" slider and simply changed the graphics. I am not sure why the buttons are not working. Each slider is scrolling down the the next without me having the change the link attributes from the imported slider. For some reason the "Pria" slide is not functioning like the rest. Even when I mirror all of the settings. On the Pria slide when I click the down arrow it follows the same link as the View Project button. Opening the project page. I just want the down arrow button to transition users to the slide below it. How could I fix this ? 


    I have already tried "scroll to element" and put the destination as the next slides title, and element id name. What could I be doing wrong ? 

  •  110
    George replied

    It seems like you are using a slide link and the problem is that it is set to be on the top of all layers on the actual slide. So in this case you cannot click on any layer because the whole slide is covered by a hidden, clickable element with the slide link url.

    You should change the setting to "underneath layers"

    2312956815.png


    Best Regards,
    George | Kreatura Dev Team