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Public Tickets

shery Bassely slider template issueClosed   LayerSlider for WordPress   Updated February 20, 2019 at 7:33pm   19 Most recent comment from [deleted]:Please note that responsiveness means that the slider and its content are scaled to match the viewing environment. The slider and its layers will be scaled down on smaller screens to keep their aspect ... greg12 templateClosed   LayerSlider for WordPress   Updated February 20, 2019 at 6:24pm   6 Most recent comment from [deleted]:Unfortunately you cannot use posts as slide thumbnails. You can use custom images or even URLs for slide thumbnails, but they won't change dynamically.If you would like to put an outline for a layer, ... Mike not compatible with php 7.2Closed   LayerSlider for WordPress   Updated February 20, 2019 at 5:28pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem.  If you need further assistance please let us know. I-Visio Pop Up slider LinkClosed   LayerSlider for WordPress   Updated February 20, 2019 at 4:18pm   2 Most recent comment from [deleted]:Hello I-Visio, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. In case you want to ... Joe NguyenLe My sliders is not loading google fontClosed   LayerSlider for WordPress   Updated February 19, 2019 at 5:53pm   4 Most recent comment from [deleted]:The LayerSlider WP -> Options -> Google Fonts tab. You can load the fonts to the plugin there. But if you're using a custom solution to directly load fonts to your site, that should also work. I do n ... Ho_Tse_Lin Pop-up buttonClosed   LayerSlider for WordPress   Updated February 19, 2019 at 5:20pm   5 Most recent comment from [deleted]:Dear I-Visio,Please open a new ticket for your case. Thank you. Ken Lovett Slider not showingClosed   LayerSlider for WordPress   Updated February 19, 2019 at 4:40pm   6 Most recent comment from [deleted]:Thank you for the feedback. In case the slider was working with another theme, then the issue is almost certainly related to your current theme.Unfortunately we are not familiar with the Genesis them ... Stingraynut Unable to save, get error messageClosed   LayerSlider for WordPress   Updated February 19, 2019 at 4:33pm   5 Most recent comment from [deleted]:We've investigated this and it is indeed a server configuration issue. Most likely it's Apache's ModSecurity module that is causing the problem. Unfortunately we can't be sure as we cannot access you ... mohan_bailan Layer Slider Malfunctioned AutomaticallyClosed   LayerSlider for WordPress   Updated February 19, 2019 at 4:28pm   2 Most recent comment from [deleted]:Hello Mohan_bailan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked ... etibe59 Plugin udateClosed   LayerSlider for WordPress   Updated February 19, 2019 at 4:14pm   2 Most recent comment from [deleted]:Hello Etibe59, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately I cann ... Angela License InquiryClosed   LayerSlider for WordPress   Updated February 19, 2019 at 4:03pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. DARCI licensingClosed   LayerSlider for WordPress   Updated February 19, 2019 at 3:58pm   2 Most recent comment from [deleted]:Hello DARCI, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.A purchase code can be ... studio_trzypunkty premium featuresClosed   LayerSlider for WordPress   Updated February 18, 2019 at 1:55pm   6 Most recent comment from [deleted]:In case it was a bundled item in your theme, it might not show up in the Plugins WP menu, if your theme uses a custom method to have it installed. I'd recommend to contact the author of your theme wit ... Joe NguyenLe How to set schedule per slide in slidersClosed   LayerSlider for WordPress   Updated February 18, 2019 at 1:21pm   2 Most recent comment from [deleted]:Hello JN, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately at the mome ... fuquaygun Not UpdatingClosed   LayerSlider for WordPress   Updated February 18, 2019 at 1:12pm   2 Most recent comment from [deleted]:Hello Fuquaygun, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately som ...