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Public Tickets

raisonbrands Re-open pop upsClosed   LayerSlider for WordPress   Updated March 6, 2019 at 8:04pm   2 Most recent comment from John G:Hi Raisonbrands, Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Sure, it can be done ... Paula Herr I can not activateClosed   LayerSlider for WordPress   Updated March 6, 2019 at 5:42pm   18 Most recent comment from John G:Please refer to the following article: https://layerslider.kreaturamedia.com/documentation/#activationIt deals with all the common activation questions and issues. If you need further help, please re ... ttc2003 Lightbox usage with images and videoClosed   LayerSlider for WordPress   Updated March 6, 2019 at 7:37am   3 Most recent comment from ttc2003:Thanks John.I will give it a shot.Freek meemal slider not loadingClosed   LayerSlider for WordPress   Updated March 5, 2019 at 11:00pm   2 Most recent comment from George K:Hello meemal,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked your s ... LakeSuperiorCollege hide video controlsClosed   LayerSlider for WordPress   Updated March 5, 2019 at 10:45pm   6 Most recent comment from George K:Hello LakeSuperiorCollege,I just noticed that there is a controls attribute on the video element in the embed code: Please remove the word "controls" or change it to "nocontrols" RitajCorp Text not visible on Background ImageClosed   LayerSlider for WordPress   Updated March 5, 2019 at 9:51pm   3 Most recent comment from George K:Hello,Please send me the link where I can check the affected slider. This type of issue is often caused by wrong CSS styles. dbrad Wrong purchase code - cannot activateClosed   LayerSlider for WordPress   Updated March 5, 2019 at 3:05pm   2 Most recent comment from John G:Hi Anthony, Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Thank you for your kind w ... liafix hide some slides on sliderClosed   LayerSlider for WordPress   Updated March 4, 2019 at 2:04pm   7 Most recent comment from liafix:if you can - email me pls. when it will be released in future updates.thanksyou can close the ticket, cause idk how :-D stylusdesign Duplicate layer to nex (other) slideClosed   LayerSlider for WordPress   Updated March 4, 2019 at 1:57pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad we could help.If you need further assistance please let us know. Troy Mangone LayerSlider not working with youtube video since the latest updateClosed   LayerSlider for WordPress   Updated March 3, 2019 at 10:05pm   8 Most recent comment from [deleted]:The static layer option is located at the bottom of its Transitions tab. It's called "Keep this layer visible: ..."Showing additional videos at the end of a YouTube video is not controlled by the slid ... opie2k1 Play by ScrollClosed   LayerSlider for WordPress   Updated March 3, 2019 at 7:11pm   2 Most recent comment from [deleted]:Hello Shawn, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately at the m ... Joe NguyenLe layerslider problem importing sliderClosed   LayerSlider for WordPress   Updated March 3, 2019 at 6:25pm   2 Most recent comment from [deleted]:Hello Bemofunny, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with the ... seecue php 7.2Closed   LayerSlider for WordPress   Updated March 3, 2019 at 6:04pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Alejandro Luna CSS custom to change a layer's sizeClosed   LayerSlider for WordPress   Updated March 2, 2019 at 1:20pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. You can also use the built-in width and height options to size layers. These fields also accept percentages. Usually, the Styles tab of th ... rmtuckerphx Support for PHP 7.2Closed   LayerSlider for WordPress   Updated March 2, 2019 at 1:05pm   2 Most recent comment from [deleted]:Hello Rmtuckerphx, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider is f ...