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Public Tickets

Joe Background Image and Menu ProblemsClosed   LayerSlider for WordPress   Updated February 12, 2019 at 12:06pm   4 Most recent comment from [deleted]:The Slider Settings is one of the three main tabs of your sliders at the top when you edit them. You cannot miss it. The image might appear zoomed because it is too small for your slider's sizes. If y ... David_livshin Error on slide transationClosed   LayerSlider for WordPress   Updated February 11, 2019 at 7:13pm   9 Most recent comment from David_livshin:O.K, I hear your side, but still disagree with your assessment and will now take this to Envato to decide who is right.Quote from article..."If you and an author can't come to an agreement about a ref ... express1n1 Missing slider layer after adjusting one of the slidersClosed   LayerSlider for WordPress   Updated February 11, 2019 at 1:35pm   4 Most recent comment from [deleted]:As I can see your top menu is mispositioned in the header. I'd recommend to check on the menu element in your theme/page builder that you have used to add it to the page.I do not believe that the slid ... Strusio information barClosed   LayerSlider for WordPress   Updated February 11, 2019 at 12:53pm   6 Most recent comment from [deleted]:We're sorry, but we do not offer slider customization, so we cannot build your slider for you.There are many source materials available you can check, that will help you get started using LayerSli ... Tony Samatas audio issueClosed   LayerSlider for WordPress   Updated February 10, 2019 at 10:18pm   9 Most recent comment from Tony Samatas:Hey Attilla!Now, i am using Safari on a mac.  brewerdirect Control action to the next slideClosed   LayerSlider for WordPress   Updated February 9, 2019 at 7:56pm   16 Most recent comment from [deleted]:As I can see, in the meantime you've switched out the slider to another copy that has only two slides. This one indeed has a delay, but that is because you've applied 600000ms (600seconds) to the sl ... Joe Refund pleaseClosed   LayerSlider for WordPress   Updated February 9, 2019 at 5:53pm   3 Most recent comment from [deleted]:Hello Joe, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. exoclone Product activationClosed   LayerSlider for WordPress   Updated February 9, 2019 at 5:48pm   2 Most recent comment from [deleted]:Hello Exoclone, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Could you please sp ... revosoft bad page speedInsightsValues because of LayersliderClosed   LayerSlider for WordPress   Updated February 9, 2019 at 5:57pm   7 Most recent comment from [deleted]:I've consulted with the dev team, and they've confirmed that this is how the plugin should work.The thumbnails are immediately shown on page load, so they have to be loaded beforehand. Otherwise, only ... George SupportClosed   LayerSlider for WordPress   Updated February 7, 2019 at 8:15pm   2 Most recent comment from [deleted]:Hello George, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Deactivating the plug ... qode_media Layers Slider not workingClosed   LayerSlider for WordPress   Updated February 7, 2019 at 8:13pm   2 Most recent comment from [deleted]:Hello Adi, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.A LayerSlider slider can ... Graham Scott I've purchased this plugin by mistake and have not used it. I was wondering if I could receive a refundClosed   LayerSlider for WordPress   Updated February 7, 2019 at 7:49pm   2 Most recent comment from [deleted]:Hello Scott,Sure thing. You can request this on Envato. There is a click here to request a refund button further down this page: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Ge ... Tom Todd Cannot active my licenseClosed   LayerSlider for WordPress   Updated February 7, 2019 at 12:40pm   10 Most recent comment from [deleted]:Thanks. We just accepted it! Tom Todd slider transitionClosed   LayerSlider for WordPress   Updated February 6, 2019 at 8:17am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. WebTech UpdatesClosed   LayerSlider for WordPress   Updated February 5, 2019 at 8:51pm   2 Most recent comment from [deleted]:Hello WebTech, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As you might have al ...