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Public Tickets

Jeremy Lanig Back button with popupClosed   LayerSlider for WordPress   Updated March 7, 2019 at 5:05am   3 Most recent comment from Jeremy Lanig:Thank you. fluidsoundbiz Thumbnail navigation no longer visable after upgrading from LayerSlider 5.6.8 to current (6.8.1)Closed   LayerSlider for WordPress   Updated March 6, 2019 at 11:23pm   6 Most recent comment from fluidsoundbiz:Got it.  I now see the slide navigation thumbnails and the setting to turn the on:Slider Setting --> Navigation Area--> Show Prev & Next buttons --> enable "Show slide navigation buttons"Case closed, ... mpauli29 Sliders not displaying correctlyClosed   LayerSlider for WordPress   Updated March 6, 2019 at 9:17pm   4 Most recent comment from John G:It's not clear when the issue comes at play. We're still investigating this, but since it's a browser issue, it might as well be just completely random. The transitions you set might have an impact. F ... Daniel Schönemann Textfeld mit scrollfunktionClosed   LayerSlider for WordPress   Updated March 6, 2019 at 8:59pm   4 Most recent comment from George K:Hello Daniel,Unfortunately LayerSlider has no feature like this. Daniel Schönemann Direct lin to a Popup SliderClosed   LayerSlider for WordPress   Updated March 6, 2019 at 8:58pm   12 Most recent comment from George K:A classname is starting with a point.So:Revolution Slider button -> CLASS -> example LayerSlider popup -> Open By Click -> .example Jahlisa Misenheimer LinkingClosed   LayerSlider for WordPress   Updated March 6, 2019 at 8:51pm   4 Most recent comment from George K:It seems like you are using a slide link and the problem is that it is set to be on the top of all layers on the actual slide. So in this case you cannot click on any layer because the whole slide is ... raisonbrands Re-open pop upsClosed   LayerSlider for WordPress   Updated March 6, 2019 at 8:04pm   2 Most recent comment from John G:Hi Raisonbrands, Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Sure, it can be done ... Paula Herr I can not activateClosed   LayerSlider for WordPress   Updated March 6, 2019 at 5:42pm   18 Most recent comment from John G:Please refer to the following article: https://layerslider.kreaturamedia.com/documentation/#activationIt deals with all the common activation questions and issues. If you need further help, please re ... ttc2003 Lightbox usage with images and videoClosed   LayerSlider for WordPress   Updated March 6, 2019 at 7:37am   3 Most recent comment from ttc2003:Thanks John.I will give it a shot.Freek meemal slider not loadingClosed   LayerSlider for WordPress   Updated March 5, 2019 at 11:00pm   2 Most recent comment from George K:Hello meemal,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked your s ... LakeSuperiorCollege hide video controlsClosed   LayerSlider for WordPress   Updated March 5, 2019 at 10:45pm   6 Most recent comment from George K:Hello LakeSuperiorCollege,I just noticed that there is a controls attribute on the video element in the embed code: Please remove the word "controls" or change it to "nocontrols" RitajCorp Text not visible on Background ImageClosed   LayerSlider for WordPress   Updated March 5, 2019 at 9:51pm   3 Most recent comment from George K:Hello,Please send me the link where I can check the affected slider. This type of issue is often caused by wrong CSS styles. dbrad Wrong purchase code - cannot activateClosed   LayerSlider for WordPress   Updated March 5, 2019 at 3:05pm   2 Most recent comment from John G:Hi Anthony, Thank you for getting in touch with us. My name is John and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Thank you for your kind w ... liafix hide some slides on sliderClosed   LayerSlider for WordPress   Updated March 4, 2019 at 2:04pm   7 Most recent comment from liafix:if you can - email me pls. when it will be released in future updates.thanksyou can close the ticket, cause idk how :-D stylusdesign Duplicate layer to nex (other) slideClosed   LayerSlider for WordPress   Updated March 4, 2019 at 1:57pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad we could help.If you need further assistance please let us know.