1. I purchased the LayerSliderWP along with a theme. However, I noticed that the functionality was limited. I did purchase the paid version and activated the "paid" version by inputting the purchase key within my site's WP dashboard. Additionally, As I paid for the upgrade, the LayerSliderWP folder was downloaded/created on my computer.
The Sliders tabs inside the WP dashboard did not change and I am concerned that the paid version is not completely activated there, even though I see the "Activated" check mark. I did watch a third-party tutorial on Youtube which demonstrated that the tabs in the video were different than what I see in my WP dashboard - same goes for the various controls used to edit the slider.
2. I would like to see a video tutorial to get started - could you send me a link?
The write up provided is quite cryptic and it is available only while I watch the "Quick Start Guide HTML" on my computer. Is there a different way to access the documentation - e.g. online?
Thank you for getting in touch with us! As I see in our system, you have activated the product and use the latest version, so in principle you can use premium features. Did you try to import premium templates from the template store or create a popup slider? If yes and it works, then the activation works properly. You can check our documentation on this link: https://layerslider.kreaturamedia.com/documentation/#getting-started
If you will have any question or you couldn't use the premium features, please let me know and send me a Wordpress admin temporary to your site. Thank you, in advance.
1. I purchased the LayerSliderWP along with a theme. However, I noticed that the functionality was limited. I did purchase the paid version and activated the "paid" version by inputting the purchase key within my site's WP dashboard. Additionally, As I paid for the upgrade, the LayerSliderWP folder was downloaded/created on my computer.
The Sliders tabs inside the WP dashboard did not change and I am concerned that the paid version is not completely activated there, even though I see the "Activated" check mark. I did watch a third-party tutorial on Youtube which demonstrated that the tabs in the video were different than what I see in my WP dashboard - same goes for the various controls used to edit the slider.
2. I would like to see a video tutorial to get started - could you send me a link?
The write up provided is quite cryptic and it is available only while I watch the "Quick Start Guide HTML" on my computer. Is there a different way to access the documentation - e.g. online?
Hello Marian,
Thank you for getting in touch with us!
As I see in our system, you have activated the product and use the latest version, so in principle you can use premium features. Did you try to import premium templates from the template store or create a popup slider? If yes and it works, then the activation works properly. You can check our documentation on this link:
https://layerslider.kreaturamedia.com/documentation/#getting-started
If you will have any question or you couldn't use the premium features, please let me know and send me a Wordpress admin temporary to your site. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team