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Public Tickets

Steve Goode Can't install SliderClosed   LayerSlider for WordPress   Updated May 25, 2020 at 8:01am   2 Most recent comment from Kreatura Support:Hello Steve,Thank you for getting in touch with us!Could you please send me some more details or screenshots about the issue?is there any error message? Thank you, in advance. JAVIER HUMBERTO ALLENDE Layerslider don´t appear in my webClosed   LayerSlider for WordPress   Updated May 25, 2020 at 8:00am   2 Most recent comment from Kreatura Support:Hello Javier,Thank you for getting in touch with us!Did you solve the issue? I checked your site and as I see the slider works properly. Dave ErrorClosed   LayerSlider for WordPress   Updated May 25, 2020 at 7:57am   6 Most recent comment from Kreatura Support:Thank you for your feedback!You are welcome! Alejandro Tearney Getting 2 sliders on Fusion Builder AvadaClosed   LayerSlider for WordPress   Updated May 22, 2020 at 7:21am   2 Most recent comment from Kreatura Support:Hello Alejandro,Thank you for getting in touch with us!You should try to add them for example as a shortcode. Here is a link to our documentation page, where you can check the methods of publishing a ... Martin link to exteral pageClosed   LayerSlider for WordPress   Updated May 22, 2020 at 7:16am   2 Most recent comment from Kreatura Support:Hello Martin,Thank you for getting in touch with us!I checked your site and as I see you have managed the first and second point.For the simple popup with google map, I suggest you to create a popup i ... jean Haeusser Find the slidersClosed   LayerSlider for WordPress   Updated May 21, 2020 at 2:14pm   2 Most recent comment from Kreatura Support:Hello Jean,Thank you for getting in touch with us!Your sliders and settings are in the database, installing the plugin won't touch them.What do you see when you navigate to the LayerSlider Wp -> ... xpertrade reinstallClosed   LayerSlider for WordPress   Updated May 21, 2020 at 11:06am   6 Most recent comment from Kreatura Support:You are welcome! Mike Kritzman Layerslide template modificationsClosed   LayerSlider for WordPress   Updated May 20, 2020 at 10:04am   2 Most recent comment from Kreatura Support:Hello Mike,Thank you for getting in touch with us!You should check our documentation about building sliders::https://layerslider.kreaturamedia.com/documentation/#slider-builderYou can set the transiti ... Jorge Huneeus Lagos Not working in theme after purchaseClosed   LayerSlider for WordPress   Updated May 20, 2020 at 6:27am   4 Most recent comment from Kreatura Support:You are welcome! Wolfgang Ratschmeier incorrect duplicated purchaseClosed   LayerSlider for WordPress   Updated May 18, 2020 at 2:36pm   2 Most recent comment from Kreatura Support:Hello Wolfgang,Thank you for getting in touch with us!We give you a refund, It will be returned to your account in a few days. Nicole Rosenbohm LayerSlider not showing after WP updateClosed   LayerSlider for WordPress   Updated May 15, 2020 at 3:01pm   4 Most recent comment from Kreatura Support:Hello Nicole,Thank you. As I see there is a javascript error in your console which is not related to the slider, but probably it will work after you fix it. This code loaded by Fusion builder: Uncaugh ... Henning Play By ScrollClosed   LayerSlider for WordPress   Updated May 14, 2020 at 9:08am   4 Most recent comment from Kreatura Support:You are welcome and thank you for your patience! Tamara Sankey Plugin failing to installClosed   LayerSlider for WordPress   Updated May 13, 2020 at 6:57am   2 Most recent comment from Kreatura Support:Hello Tamara,Thank you for getting in touch with us!The Destination folder already exists error message means that you already have another copy of LayerSlider installed and you can't use multip ... Barbara Jermini I am not able to justify the layer text and to put underlineClosed   LayerSlider for WordPress   Updated May 13, 2020 at 6:55am   9 Most recent comment from Kreatura Support:You are welcome! Henry popop target audience not workingClosed   LayerSlider for WordPress   Updated May 12, 2020 at 2:01pm   8 Most recent comment from Kreatura Support:Hello Henry,Thank you. I checked your site and as I see you use an outdated version of the plugin(6.7.1), which can cause this issue. Please update it to the latest version, which is the 6.11.1. If th ...