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Public Tickets

Dominik Weinert Slider disturbes pages parallax effectsClosed   LayerSlider for WordPress   Updated May 4, 2020 at 1:58pm   4 Most recent comment from Kreatura Support:Thank you for your feedback!  Jason Tillman Images not loading on certain devicesClosed   LayerSlider for WordPress   Updated May 4, 2020 at 11:47am   2 Most recent comment from Kreatura Support:Hello Jason,Thank you for getting in touch with us!I checked your site and as I see there are some errors in the console:net::ERR_CERT_COMMON_NAME_INVALIDYour images are try to load from an other dom ... Joe Image incorrect size & positionClosed   LayerSlider for WordPress   Updated May 4, 2020 at 9:33am   2 Most recent comment from Kreatura Support:Hello Joe,Thank you for getting in touch with us!You should create separate layer for the image if you would like to increase the size on mobile.Since version 6 of LayerSlider you have the option to ... Vivian Lund error updating layer sliderClosed   LayerSlider for WordPress   Updated May 4, 2020 at 9:03am   4 Most recent comment from Kreatura Support:Hello Vivian,Thank you. As I see there is no error in your system status.You should try to update the plugin manually if the auto update is not work. Don't worry, your sliders will not lost. Plea ... pomme17 probleme de chargement des slider pour les modifierClosed   LayerSlider for WordPress   Updated May 4, 2020 at 8:42am   4 Most recent comment from Kreatura Support:Hello,Thank you for the access. I tried to login but I got this error:Le fichier requis n'a pas été trouvé. Il peut s'agir d'une erreur technique. Veuillez réessayer ultérieuremen ... heidi elementorClosed   LayerSlider for WordPress   Updated May 4, 2020 at 8:29am   2 Most recent comment from Kreatura Support:Hello Heidi,Thank you for getting in touch with us!You should disable the LayerSlider WP -> Options -> Advanced -> Enable Elementor Widget option and it should solve this problem. Please check it.Do y ... Ch Bourdeau Blocking of automatic scrolling on the second imageClosed   LayerSlider for WordPress   Updated May 2, 2020 at 10:35am   8 Most recent comment from Kreatura Support:You are welcome! Tom Guiney audio from first video slide keeps playing, chosen transitions dont show upClosed   LayerSlider for WordPress   Updated May 1, 2020 at 9:26am   5 Most recent comment from Kreatura Support:Hello Tom,Thank you for your feedback!Sorry for the invoncience, I mean that could you please export your slider and send it to me? I would like to check the configuration. Please rename it before att ... Ed Rosenthal layer slider not showingClosed   LayerSlider for WordPress   Updated April 30, 2020 at 2:05pm   15 Most recent comment from Kreatura Support:Hello Ed,Thank you for your feedback!When we tested the latest slider, it was wrong in your site. We debugged the problem and create fix for the issue and after that it works properly. Maybe you didn& ... ectic popup sliderClosed   LayerSlider for WordPress   Updated April 30, 2020 at 11:31am   6 Most recent comment from Kreatura Support:Hello Ectic,Thank you for your feedback!The plugin and the suggestions what we have recommended are to solve this problem and that it is not something that you can just rewrite in the code, it depends ... Orang Ranjbar My website has been updated automatically to WordPress 4.7.17. and now the layer slider does not work. Can you help please?Closed   LayerSlider for WordPress   Updated April 30, 2020 at 11:25am   8 Most recent comment from Kreatura Support:Hello Orang,Sorry but I couldn't login to your site because of the PHP errors. You should fix them first.It looks like that another plugin or your theme loads an extra copy of the jQuery library ... Alan Rein responsive mobile capabilityClosed   LayerSlider for WordPress   Updated April 30, 2020 at 10:00am   2 Most recent comment from Kreatura Support:Hello Alan,Thank you for getting in touch with us!I suggest you to create separate layout for mobile and desktop. Since version 6 of LayerSlider you have the option to display layers only on certain d ... Dominique van der Merwe plug in not compatibleClosed   LayerSlider for WordPress   Updated April 29, 2020 at 2:05pm   6 Most recent comment from Kreatura Support:Hello Dominique,All right, we give you the refund. It will appear on your account in a few days. Augusto Romano Updated PHP on server and LayerSlider stoped workingClosed   LayerSlider for WordPress   Updated April 28, 2020 at 7:48am   6 Most recent comment from Kreatura Support:Hello Augusto,Thank you. Please contact with your server administrator about install or enable the mbregex PHP module.Could you please send me a link where I can check the slider? Thank you, in advanc ... Nasar Khan My site is not aligning as it shouldClosed   LayerSlider for WordPress   Updated April 28, 2020 at 7:15am   2 Most recent comment from Kreatura Support:Hello Nasar,Thank you for getting in touch with us!I checked your site but it is not working properly and there is no LayerSlider on your page. Could you please check it and send me a link where I ca ...