Public Ticket #2440114


  • Mat Barton started the conversation

    Can I get a refund? After checking this out I regretted the purchase as I don't need this slider for my site. I just purchased this a few minutes agao.

  •  82
    Kristof replied

    Hello Mat,

    Thank you for getting in touch with us!

    Our records show that you've already downloaded, installed and used your purchase code to activate the item and its exclusive features on your website. Given the nature of digital goods, it's not possible to "return" them. Therefore we cannot provide you with a refund in this case anymore.

    If you have any question or do you need any help with the plugin or the configuration, then please let me know and I will help you.


    Best Regards,
    Kristof Molnar | Kreatura Support Team