Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Uffe Richter errorClosed   LayerSlider for WordPress   Updated April 16, 2020 at 1:52pm   4 Most recent comment from Kreatura Support:Hello,https://wordpress.org/support/article/debugging-in-wordpress/You can disable the debug mode from the code. If it doesn't solve this issue, please add the slider to a test page where I can c ... Aristeidis Poutoukis Webshopworks popup (repeat)Closed   LayerSlider for WordPress   Updated April 16, 2020 at 1:27pm   2 Most recent comment from Kreatura Support:Hello Aristeidis,Thank you for getting in touch with us!You should enable the Prevent reopening option. If it not solve your problem, please export your popup and I will check it on my localhost. Than ... Angela Porambo CarouselClosed   LayerSlider for WordPress   Updated April 16, 2020 at 7:11am   2 Most recent comment from Kreatura Support:Hello Angela,Thank you for getting in touch with us!Unfortunately, it is not possible to show 3 slides at once. This feature requires a carousel instead of slider, because it has different structure.I ... Kelly Austin Slider not showing up on websiteClosed   LayerSlider for WordPress   Updated April 16, 2020 at 7:08am   10 Most recent comment from Kreatura Support:You are welcome and I wish you too!  Andreas Navigation displayingClosed   LayerSlider for WordPress   Updated April 15, 2020 at 1:24pm   4 Most recent comment from Kreatura Support:Hello Andreas,Thank you for your feedback!WordPress theme authors may include LayerSlider in their work, however, there are some differences between the bundled and licensed versions. Since we don’t ... Mike Jensen One Layer on top through all slideshowClosed   LayerSlider for WordPress   Updated April 15, 2020 at 7:24am   2 Most recent comment from Kreatura Support:Hello Mike,Thank you for getting in touch with us!Probably you are looking for the "Static layer". The essence of this feature is that, the layer will animate in once and after that it will be visible ... eitan zachodin cant export slidersClosed   LayerSlider for WordPress   Updated April 15, 2020 at 7:18am   4 Most recent comment from Kreatura Support:You are welcome! Kristin Idle How to turn off navigation on scroll for 1 slideClosed   LayerSlider for WordPress   Updated April 15, 2020 at 7:18am   6 Most recent comment from Kreatura Support:You are welcome! Virginia Deering cannot access slide editor -Closed   LayerSlider for WordPress   Updated April 14, 2020 at 4:57pm   4 Most recent comment from Kreatura Support:Hello Virginia,These messages are thrown by the theme, the layerslider, and a plugin called soundpress. With the latest version of layerslider, it will no longer print anything like this. However, you ... Barbara Jermini Slider it's no more visible in the home page.Closed   LayerSlider for WordPress   Updated April 14, 2020 at 10:29am   4 Most recent comment from Kreatura Support:You are welcome!  Mike Jensen Adding shortcode or iframe to sliderClosed   LayerSlider for WordPress   Updated April 14, 2020 at 8:26am   2 Most recent comment from Kreatura Support:Hello Mike,Thank you for getting in touch with us!You should add html layer instead of text or dynamic layer for the shortcodes.You can read more about on our documentation page:https://layerslider.kr ... Rob Salome shortcode not working in default editorClosed   LayerSlider for WordPress   Updated April 14, 2020 at 8:07am   2 Most recent comment from Kreatura Support:Hello Rob,Thank you for getting in touch with us!Did you try to add a shortcode to a Wordpress page and it doesn't work?You can read more about publishing sliders on this link in our documentatio ... Holger Schäfer Anzeigeprobleme in Firefox und SafariClosed   LayerSlider for WordPress   Updated April 14, 2020 at 7:35am   2 Most recent comment from Kreatura Support:Hello Holger,Thank you for getting in touch with us!Did you solve the issue with the LayerSlider? I checked your site in Firefox and Safari and it works properly in both browser. Thank you, in advance ... rat rights triggering layersClosed   LayerSlider for WordPress   Updated April 13, 2020 at 12:46pm   2 Most recent comment from Kreatura Support:Hello Rat,Thank you for getting in touch with us!Currently it is not possible to modify a layer with clicking / hovering to an other layer.You can achieve this if your layers overlapping each other. S ... Aristeidis Poutoukis Webshopworks Purchase This Popup Template PackClosed   LayerSlider for WordPress   Updated April 10, 2020 at 10:52am   3 Most recent comment from Azzl:What link do you have again that I sent before?