Public Tickets
MomYdea
malfunction of a slide that I createdClosed
LayerSlider for WordPress
Updated April 6, 2020 at 2:19pm
8
Most recent comment from Kreatura Support:You are welcome!
Marzia Foti
License codeClosed
LayerSlider for WordPress
Updated April 6, 2020 at 12:33pm
8
Most recent comment from Kreatura Support:Hello Marzia,Issues could be related to other plugins/themes and their settings. You should try to temporarily disable other plugins and switch to one of the default WP themes. This way we can quickly ...
Ink Graphics
Conflicting ErrorClosed
LayerSlider for WordPress
Updated April 6, 2020 at 7:36am
6
Most recent comment from Kreatura Support:You are welcome!
Nick Ezzo
Documentation on AnimationsClosed
LayerSlider for WordPress
Updated April 6, 2020 at 7:36am
12
Most recent comment from Kreatura Support:You are welcome!
Ruben Beckers
position of objects in sliderClosed
LayerSlider for WordPress
Updated April 3, 2020 at 10:50am
2
Most recent comment from Kreatura Support:Hello Ruben,Thank you for getting in touch with us!Could you please export your slider or send me temporary a wordpress admin to your site? I would like to check the configuration. Thank you, in advan ...
Dan Armstrong
Can't saveClosed
LayerSlider for WordPress
Updated April 3, 2020 at 8:33am
2
Most recent comment from Kreatura Support:Hello Dan,Thank you for getting in touch with usThere can be several reasons why this happens. Most likely it is an incompatibility with another plugin that causes a Javascript error or some kind of s ...
mary feuer
Pop UpsClosed
LayerSlider for WordPress
Updated April 3, 2020 at 6:51am
10
Most recent comment from Kreatura Support:You are welcome!
Luca Giacinti
visualization problem afer WP update to 5.4Closed
LayerSlider for WordPress
Updated April 2, 2020 at 1:41pm
11
Most recent comment from Kreatura Support:You are welcome! I'm glad that I could help.
Luigi Cimaponti
infoClosed
LayerSlider for WordPress
Updated April 2, 2020 at 12:43pm
55
Most recent comment from Kreatura Support:Hello Luigi,Thank you for your feedback!I couldn't reproduce the issue which you sent in the screenshots. I tried it with or without popup too.We will check this note and if it is necessary, we ...
Ric Castagna
jQuery and compatibility with Advanced Custom FieldsClosed
LayerSlider for WordPress
Updated April 2, 2020 at 10:49am
2
Most recent comment from Kreatura Support:Hello Ric,Thank you for getting in touch with us!Layerslider works quite well in this regard, so we don't load directly, definitely our own jQuery, so the developer of the Advanced Custom fields� ...
Bruce Ronald Quiroz
How to update e-mail address in Pop p #7Closed
LayerSlider for WordPress
Updated April 2, 2020 at 9:23am
2
Most recent comment from Kreatura Support:Hello Bruce,Thank you for getting in touch with us!Unfortunately, it is not possible to specify form settings in our plugin. Sorry to be misleading about what you saw in the demos, but with LayerSli ...
MDDS
Open by click POPUPClosed
LayerSlider for WordPress
Updated April 2, 2020 at 9:17am
6
Most recent comment from Kreatura Support:Hello MDDSThank you for your feedback!Could you please send me a Wordpress admin temporary to your site? I would like to check the configuration.Please send me a screenshot about which element do you ...
DAVIAU FLORIAN
BILLClosed
LayerSlider for WordPress
Updated April 2, 2020 at 8:17am
2
Most recent comment from Kreatura Support:Hello Florian,Thank you for getting in touch with us!You should login to your account, where you will find the invoice for your puchase. Please check it:https://account.kreaturamedia.com/purchases/If ...
Barbara Jermini
Slider it's no more visible in the home page.Closed
LayerSlider for WordPress
Updated April 2, 2020 at 7:46am
5
Most recent comment from Kreatura Support:You are welcome!
Pam Keeler
layer slider not appearingClosed
LayerSlider for WordPress
Updated April 2, 2020 at 7:15am
2
Most recent comment from Kreatura Support:Hello Pam,Thank you for getting in touch with us!You should try to purge your cache settings. If it doesn't work, please let me know and send me a temporary wordpress admin to your site. Thank yo ...