Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Rachelle Reed Slider is BLACKClosed   LayerSlider for WordPress   Updated April 10, 2020 at 7:52am   2 Most recent comment from Kreatura Support:Hello Rachelle,Thank you for getting in touch with us!As I see in the console, there are some js errors in your site which are not related to the LayerSlider. You should check and fix them because i ... Wolfgang Schröder new downloadClosed   LayerSlider for WordPress   Updated April 8, 2020 at 2:34pm   3 Most recent comment from Kreatura Support:Hello Wolfgang,Thank you for getting in touch with us!You can download the latest version from your account. You can login to it with your email address which you use for the purchase. Please check it ... randy ferguson cant get it to workClosed   LayerSlider for WordPress   Updated April 8, 2020 at 2:33pm   2 Most recent comment from Kreatura Support:Hello Randy,Thank you for getting in touch with us!Could you please send me more details about the issue or a screenshot about the error message?You should check this link in our documentation page, m ... Brit how to fix the layerClosed   LayerSlider for WordPress   Updated April 8, 2020 at 12:00pm   5 Most recent comment from Kreatura Support:Hello Brit,You should disable the Slider settings / Popup / Overlay options / Close by clicking away. Michael Disable tilt on mobile devicesClosed   LayerSlider for WordPress   Updated April 7, 2020 at 5:13pm   8 Most recent comment from John G:I'm glad I was able to help! lishay plugin not installedClosed   LayerSlider for WordPress   Updated April 7, 2020 at 1:53pm   4 Most recent comment from Kreatura Support:You are welcome! Hugh Pode configure Parallax CityClosed   LayerSlider for WordPress   Updated April 7, 2020 at 9:15am   2 Most recent comment from Kreatura Support:Hello Hugh,Thank you for getting in touch with us!Currently, it is not possible to add all sliders from a group to a page with an easy method.We also create the demo page of the slider packs with cod ... Brit how to use send message popup templateClosed   LayerSlider for WordPress   Updated April 7, 2020 at 7:21am   2 Most recent comment from Kreatura Support:Hello Brit,Thank you for getting in touch with us! Unfortunately, it is not possible to specify contact form settings in our plugin. Sorry to be misleading about what you saw in the demos, but with ... Thurl Cockcroft Layer SliderClosed   LayerSlider for WordPress   Updated April 6, 2020 at 2:21pm   4 Most recent comment from Kreatura Support:Hello Thurl,Which browser, device and system version do you use for testing? I checked it in desktop: Chrome, Firefox and on my Iphone, Ipad too and it works properly. MomYdea malfunction of a slide that I createdClosed   LayerSlider for WordPress   Updated April 6, 2020 at 2:19pm   8 Most recent comment from Kreatura Support:You are welcome! Marzia Foti License codeClosed   LayerSlider for WordPress   Updated April 6, 2020 at 12:33pm   8 Most recent comment from Kreatura Support:Hello Marzia,Issues could be related to other plugins/themes and their settings. You should try to temporarily disable other plugins and switch to one of the default WP themes. This way we can quickly ... Ink Graphics Conflicting ErrorClosed   LayerSlider for WordPress   Updated April 6, 2020 at 7:36am   6 Most recent comment from Kreatura Support:You are welcome! Nick Ezzo Documentation on AnimationsClosed   LayerSlider for WordPress   Updated April 6, 2020 at 7:36am   12 Most recent comment from Kreatura Support:You are welcome! Ruben Beckers position of objects in sliderClosed   LayerSlider for WordPress   Updated April 3, 2020 at 10:50am   2 Most recent comment from Kreatura Support:Hello Ruben,Thank you for getting in touch with us!Could you please export your slider or send me temporary a wordpress admin to your site? I would like to check the configuration. Thank you, in advan ... Dan Armstrong Can't saveClosed   LayerSlider for WordPress   Updated April 3, 2020 at 8:33am   2 Most recent comment from Kreatura Support:Hello Dan,Thank you for getting in touch with usThere can be several reasons why this happens. Most likely it is an incompatibility with another plugin that causes a Javascript error or some kind of s ...