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Public Tickets

Cintia Andreu No puedo activar LayerSliderClosed   LayerSlider for WordPress   Updated June 1, 2020 at 3:51pm   2 Most recent comment from Kreatura Support:Hello Cintia, Thank you for getting in touch with us! Please try to activate it again. If it doesn't work, could you please send me a screenshot about the error message which you got when you tr ... Alejandro no activateClosed   LayerSlider for WordPress   Updated June 1, 2020 at 3:46pm   2 Most recent comment from Kreatura Support:Hello Alejandro, Thank you for getting in touch with us! Could you please send me a screenshot about your sytem status tab and the error message which you got when you try to activate the plugin? Tha ... Cara Zambri Cannot ActivateClosed   LayerSlider for WordPress   Updated June 1, 2020 at 9:41am   4 Most recent comment from Kreatura Support:Hello Cara,Thank you for your feedback!As I see there is no problem with the system configuration.You should enable the WP debug mode and check the PHP error log.https://wordpress.org/support/article/ ... Prince I can't activate my pluginClosed   LayerSlider for WordPress   Updated June 1, 2020 at 9:31am   4 Most recent comment from Kreatura Support:Hello Prince,Thank you.As I see there is a problem with WP Remote functions.Please contact with your server host and ask them to allow external connections to repository.kreaturamedia.com and have c ... Melissa Richardson Banks Need to register an account so my webmaster can loginClosed   LayerSlider for WordPress   Updated May 29, 2020 at 1:23pm   3 Most recent comment from Kreatura Support:Hello Melissa,Thank you for getting in touch with us!The purchase is related to your email address, so currently only you can login to your account and manage your licenses. What would you like to ac ... Marcellus CSS for mobile not workingClosed   LayerSlider for WordPress   Updated May 28, 2020 at 8:27am   6 Most recent comment from Kreatura Support:You are welcome! Mark Roberts ButtonsClosed   LayerSlider for WordPress   Updated May 28, 2020 at 7:47am   4 Most recent comment from Kreatura Support:You are welcome! Kris Nelson Layer Slider Mobile tabletClosed   LayerSlider for WordPress   Updated May 27, 2020 at 9:51am   11 Most recent comment from Kreatura Support:Hello Kris,Thank you for your feedback!I checked your site on mobile and as I see you solve the issue on the homepage. What was the problem? PAUl Slider image transition when site first opened flickersClosed   LayerSlider for WordPress   Updated May 27, 2020 at 7:06am   3 Most recent comment from Kreatura Support:Hello PAUl,Thank you for getting in touch with us!I'm glad you managed to solve this problem. If you will have any other question, feel free to ask. Phil Examples of Event CallbacksClosed   LayerSlider for WordPress   Updated May 26, 2020 at 7:23am   2 Most recent comment from Kreatura Support:Hello Phil,Thank you for getting in touch with us and your feedback!Currently there are no Slider templates with Event Callbacks. We plan to release more API-based demo sliders in the future. Do you h ... ALEJANDRO MARTINEZ Use my own fontsClosed   LayerSlider for WordPress   Updated May 25, 2020 at 2:28pm   4 Most recent comment from Kreatura Support:You are welcome! Jorge Hostalet Issues ActivationClosed   LayerSlider for WordPress   Updated May 25, 2020 at 11:39am   6 Most recent comment from Kreatura Support:Hello Jorge,Thank you for your feedback!You should check the PHP error logs, maybe it will help to find what cause this issue.Probably the error is not in our product, but a 3rd party factor is prese ... Jeffrey Miller have not recieved emailClosed   LayerSlider for WordPress   Updated May 25, 2020 at 8:10am   5 Most recent comment from Kreatura Support:Great. You are welcome! Steve Goode Can't install SliderClosed   LayerSlider for WordPress   Updated May 25, 2020 at 8:01am   2 Most recent comment from Kreatura Support:Hello Steve,Thank you for getting in touch with us!Could you please send me some more details or screenshots about the issue?is there any error message? Thank you, in advance. JAVIER HUMBERTO ALLENDE Layerslider don´t appear in my webClosed   LayerSlider for WordPress   Updated May 25, 2020 at 8:00am   2 Most recent comment from Kreatura Support:Hello Javier,Thank you for getting in touch with us!Did you solve the issue? I checked your site and as I see the slider works properly.