Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

jelle Hoekstra Gutenburg overflow problemClosed   LayerSlider for WordPress   Updated June 5, 2020 at 1:03pm   6 Most recent comment from Kreatura Support:You are welcome! Harald Göbl Static layers from other slidesClosed   LayerSlider for WordPress   Updated June 5, 2020 at 8:54am   4 Most recent comment from Kreatura Support:You are welcome!  ALEJANDRO MARTINEZ TransitionsClosed   LayerSlider for WordPress   Updated June 4, 2020 at 6:37am   8 Most recent comment from Kreatura Support:You are welcome! Colin Jones UpdateClosed   LayerSlider for WordPress   Updated June 3, 2020 at 8:29am   4 Most recent comment from Kreatura Support:Hello Colin,Thank you for your feedback!Don't worry, your sliders will not be lost. Your sliders and settings are in the database, removing the plugin won't touch them. Phil Triggering Ending (Text) TransitionClosed   LayerSlider for WordPress   Updated June 2, 2020 at 12:38pm   4 Most recent comment from Kreatura Support:Hello Phil,Thank you for your feedback and I wish you too!Unfortunately, it is not possible to apply the play by scroll feature to only one layer in the slider.Yes of course, you can import it from th ... william brijaldo code activation approvalClosed   LayerSlider for WordPress   Updated June 2, 2020 at 7:04am   2 Most recent comment from Kreatura Support:Hello William,Thank you for getting in touch with us!To fight against piracy and other forms of misuse, our systems are monitoring for suspicious activities. When our systems detect such activities as ... Juan Activation IssuesClosed   LayerSlider for WordPress   Updated June 2, 2020 at 6:59am   6 Most recent comment from Kreatura Support:You are welcome! bret Product wont activateClosed   LayerSlider for WordPress   Updated June 1, 2020 at 4:21pm   4 Most recent comment from Kreatura Support:You are welcome! JN Activation problemClosed   LayerSlider for WordPress   Updated June 1, 2020 at 3:51pm   4 Most recent comment from Kreatura Support:You are welcome! Cintia Andreu No puedo activar LayerSliderClosed   LayerSlider for WordPress   Updated June 1, 2020 at 3:51pm   2 Most recent comment from Kreatura Support:Hello Cintia, Thank you for getting in touch with us! Please try to activate it again. If it doesn't work, could you please send me a screenshot about the error message which you got when you tr ... Alejandro no activateClosed   LayerSlider for WordPress   Updated June 1, 2020 at 3:46pm   2 Most recent comment from Kreatura Support:Hello Alejandro, Thank you for getting in touch with us! Could you please send me a screenshot about your sytem status tab and the error message which you got when you try to activate the plugin? Tha ... Cara Zambri Cannot ActivateClosed   LayerSlider for WordPress   Updated June 1, 2020 at 9:41am   4 Most recent comment from Kreatura Support:Hello Cara,Thank you for your feedback!As I see there is no problem with the system configuration.You should enable the WP debug mode and check the PHP error log.https://wordpress.org/support/article/ ... Prince I can't activate my pluginClosed   LayerSlider for WordPress   Updated June 1, 2020 at 9:31am   4 Most recent comment from Kreatura Support:Hello Prince,Thank you.As I see there is a problem with WP Remote functions.Please contact with your server host and ask them to allow external connections to repository.kreaturamedia.com and have c ... Melissa Richardson Banks Need to register an account so my webmaster can loginClosed   LayerSlider for WordPress   Updated May 29, 2020 at 1:23pm   3 Most recent comment from Kreatura Support:Hello Melissa,Thank you for getting in touch with us!The purchase is related to your email address, so currently only you can login to your account and manage your licenses. What would you like to ac ... Marcellus CSS for mobile not workingClosed   LayerSlider for WordPress   Updated May 28, 2020 at 8:27am   6 Most recent comment from Kreatura Support:You are welcome!