Public Ticket #2546315
Can I get some help


  • Ammar Ibrahim started the conversation

    Hi , please. I would like to make full refunds , I will appreciate yours help , I don't need to use this plugin any more .

  •  116
    Kristof replied

    Hello Ammar,

    Thank you for getting in touch with us!

    I'm sorry to say this, but our records show that you've already downloaded, installed and used your license key to activate the product and its exclusive features on your website. Given the nature of digital goods, it's not possible to "return" them. Therefore we cannot provide you with a refund in this case anymore.

    Best Regards,
    Kristof Molnar | Kreatura Support Team

  • Ammar Ibrahim replied

    Even digital goods , so many professionals programmer ,in their products offer refund if the costumer not comfortable with unite or plugin , if you are not fixable with costemer , how will the market trust in your work ?? 

    by the way you are free , but I removed and delete the plugin no need more .