Public Ticket #2572539
Downloading Templates


  • Ray Falvey started the conversation

    I keep receiving the error that "The WP Remote functions may be unavailable or your web hosting provider has to allow external connections to our domain." Based on the System Status, WP Remote Functions is working properly. I have also added repository.kreaturamedia.com to my Remote MySQL list. Is there something else that I need to do to get this to work. I am trying to download the Interactive Slider. Here's the info on the new website build I'm trying to install this on:

    WordPress version 5.5.1
    PHP 7.3
    Hosting: A2 Hosting

    Attached files:  Screen Shot 2020-10-16 at 3.51.48 PM.png
      Screen Shot 2020-10-16 at 3.51.27 PM.png
      Screen Shot 2020-10-16 at 3.51.11 PM.png

  •  116
    Kristof replied

    Hello Ray,

    Thank you for getting in touch with us!

    In almost all cases it's a server configuration issue that only your web hosting company can help solving.
    You should contact them with about the problem. They should also allow connections to the repository.kreaturamedia.com domain if they are using firewalls or similar restrictions.

    I'm looking forward to your reply.

    Best Regards,
    Kristof Molnar | Kreatura Support Team