I originally used this slider bundled with The7 Theme. Updates were no longer being provided. Then I went to change something on my slider and got a blank admin screen. So I went ahead and decided to purchase a stand alone license. Now that I have updated, my admin panel looks like the attached. All wonky and I can't get to my slider to change anything.
Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please empty caches in all of your cache plugins, on CDN (if you are using any CDN services) and also in your browser. That should solve your issue.
I originally used this slider bundled with The7 Theme. Updates were no longer being provided. Then I went to change something on my slider and got a blank admin screen. So I went ahead and decided to purchase a stand alone license. Now that I have updated, my admin panel looks like the attached. All wonky and I can't get to my slider to change anything.
Help and thanks,
Teresa
Attached files: Screen Shot 2022-11-07 at 2.17.04 PM.png
Screen Shot 2022-11-07 at 2.17.59 PM.png
Hello Teresa,
Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Please empty caches in all of your cache plugins, on CDN (if you are using any CDN services) and also in your browser. That should solve your issue.
Best Regards,
George | Kreatura Dev Team
Hi George,
OK, the plugin dashboard shows up now. So, that is good... however, when I click on my slider, I get a never-ending loading screen.
I appreciate your help,
Teresa
Attached files: Screen Shot 2022-11-08 at 8.47.13 AM.png
This seems to have resolved itself. Now loading.
Thank you.
Thank you for your feedback.
Best Regards,
George | Kreatura Dev Team