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Public Tickets

BilgeReklam LicenseClosed   LayerSlider for WordPress   Updated February 14, 2017 at 1:59pm   3 Most recent comment from [deleted]:Hey BilgeReklam,In case you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and u ... Jeffrey Layer Slider WPClosed   LayerSlider for WordPress   Updated February 13, 2017 at 9:11pm   9 Most recent comment from [deleted]:Unfortunately we cannot tell much from only screenshots. Please show us this test page where we can see the error, so we can check for the source of the jQuery conflict. bnsolutions flash bannerClosed   LayerSlider for WordPress   Updated February 13, 2017 at 8:26pm   2 Most recent comment from [deleted]:Hey bnsolutions,Could you please explain the problem you are experiencing in more details ? Also, seeing your site with the slider would be helpful as well. hobokencity Displaying a cover photo when HTML5 video is loaded on mobile.Closed   LayerSlider for WordPress   Updated February 13, 2017 at 8:18pm   2 Most recent comment from [deleted]:Hey hobokencity, Since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet).This new feature gives you the option to create separate layers for mobile and ... anna2412 links on mobileClosed   LayerSlider for WordPress   Updated February 13, 2017 at 8:09pm   2 Most recent comment from [deleted]:Hey anna2412,The links should be working on mobile as well. I have checked your site but I cannot see any links in your current slider. Where can we check this error exactly ?At the moment there is no ... Barth Glasbergen Malfunction WP Layerslider 6Closed   LayerSlider for WordPress   Updated February 13, 2017 at 8:01pm   2 Most recent comment from [deleted]:Hey Barth Glasbergen,I have checked the urls you provided but could only locate a slider on the second one. The problem is that you are not using slide backgrounds which are essential for the slide ... VIviana LAYERSLIDER NOT LOADING ON PAGEClosed   LayerSlider for WordPress   Updated February 13, 2017 at 4:34pm   2 Most recent comment from [deleted]:Hey VIviana,I have replied to your other ticket, please follow up with the instructions provided there. chiaranetcubo Purchase Code don't workClosed   LayerSlider for WordPress   Updated February 13, 2017 at 3:13pm   2 Most recent comment from [deleted]:Hey chiaranetcubo,In case if you've received LayerSlider as a bundled item in your theme, plugin support and providing new versions are handled by the theme author. Please contact the author of your t ... jfritsch123 breakpoint mobile devicesClosed   LayerSlider for WordPress   Updated February 13, 2017 at 12:39pm   4 Most recent comment from [deleted]:Thank you for the feedback, we will consider making this an available option on the admin area in the future. Matsfaldt Update Layerslider WPClosed   LayerSlider for WordPress   Updated February 13, 2017 at 12:33pm   4 Most recent comment from [deleted]:As I've mentioned updates are provided by the theme author in case you have received the plugin as a bundled item in your theme. karyaen [Avada] Plugin UpdateClosed   LayerSlider for WordPress   Updated February 13, 2017 at 12:31pm   2 Most recent comment from [deleted]:Hey Kar Yaen,In case if you've received LayerSlider as a bundled item in your theme, item support and providing new versions are handled by the theme author. Alternatively, you can purchase a license ... Marco Layer Slider WP updateClosed   LayerSlider for WordPress   Updated February 13, 2017 at 12:29pm   2 Most recent comment from [deleted]:Hey Marco,If you've received LayerSlider as a bundled item in your theme, you cannot use your theme's purchase code to activate the plugin as they are two separate products.  Item support and plug ... jfritsch123 play layer transitions on mouseclickClosed   LayerSlider for WordPress   Updated February 11, 2017 at 6:54pm   2 Most recent comment from [deleted]:Hey Joe,At the moment there is no option in the plugin to create on-click events for layers. You can only control the layer animations with the settings provided in the Transition tab. dmoranda Integrating Layer Slider with Repair Press ThemeClosed   LayerSlider for WordPress   Updated February 11, 2017 at 6:50pm   2 Most recent comment from [deleted]:Hey dmoranda,I have checked your site and for me the slider does not overlay any mentioned elements at the moment. Have you managed to fix the problem in the meantime ?I have noticed that you purcha ... NaRanJiTo78 Slider size changing/custom font cutClosed   LayerSlider for WordPress   Updated February 11, 2017 at 2:06pm   3 Most recent comment from [deleted]:Hey NaRanJiTo78,I have checked your site but I do not see that the slides would change when the slideshow proceeds, the sliders stays in the same place for me. Have you managed to fix this problem in ...