Okay

Public Tickets

Sergio Slider is not workingClosed   LayerSlider for WordPress   Updated May 19, 2017 at 9:40am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. LGA layer sliderClosed   LayerSlider for WordPress   Updated May 19, 2017 at 9:39am   2 Most recent comment from [deleted]:Hey LGA, Unfortunately there is no option in the plugin to set up different sizes for separate slides at the moment. Eric_Levy Disable Mobile ParallaxClosed   LayerSlider for WordPress   Updated May 19, 2017 at 7:54am   2 Most recent comment from [deleted]:Hey Eric, Currently there is no option to disable the parallax effect only on mobiles. However since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet). ... Lisbeth Bishop Purchase code doesn't workClosed   LayerSlider for WordPress   Updated May 19, 2017 at 7:23am   2 Most recent comment from [deleted]:Dear Lisbeth Bishop, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and upd ... Aaron The LayerSlider has worked since I updated it to the new version. I can edit my current slider or create a new sliderClosed   LayerSlider for WordPress   Updated May 19, 2017 at 2:02am   12 Most recent comment from ali544:I just updated to Wordpress version 4.7.5 and everything is back to normal.   Darren layersider 6 mistaken activation cancelationClosed   LayerSlider for WordPress   Updated May 18, 2017 at 11:34pm   2 Most recent comment from [deleted]:Hey Darren, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activat ... Nurul Huda Robin Export slide errorClosed   LayerSlider for WordPress   Updated May 18, 2017 at 5:06pm   2 Most recent comment from [deleted]:Hey Robin,The "Internal server error" (error 500) is a web server configuration issue, a memory limitation problem or execution time limit in your case. This error message is displayed because you ar ... shahn123 Text alignment with minimum font sizeClosed   LayerSlider for WordPress   Updated May 18, 2017 at 4:04pm   4 Most recent comment from [deleted]:Thank you for the feedback Suzanne, glad you could solve the problem. If you need further assistance please let us know. garysamuels broken image backgroundClosed   LayerSlider for WordPress   Updated May 18, 2017 at 1:09pm   2 Most recent comment from [deleted]:Hey garysamuels, I have checked your slider but for me the background image is scaling properly on smaller screens as well. Have you managed to fix the problem in the meantime ? In case not, could ... Clark lost shopping cart functionalityClosed   LayerSlider for WordPress   Updated May 18, 2017 at 9:09am   2 Most recent comment from [deleted]:Hey Clark, I have checked the URL you provided but as I can see no slider created with LayerSlider is being used on it. Are you experiencing problems with our plugin ? In case yes, could you please ... Iain Warnings when updating Plug-in's, ThemesClosed   LayerSlider for WordPress   Updated May 18, 2017 at 8:52am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Iain Transition ColorClosed   LayerSlider for WordPress   Updated May 18, 2017 at 7:13am   5 Most recent comment from Iain:OK, that seems to have done the trick.Thank you. Cindy50 Not workingClosed   LayerSlider for WordPress   Updated May 17, 2017 at 11:46pm   2 Most recent comment from [deleted]:Hey Cindy50, You have to decompress the archive that you downloaded from CodeCanyon and use the installable zip inside it. You can also find installation instructions in the documentation on the fol ... MaxGKon Slider Doesnt WorkClosed   LayerSlider for WordPress   Updated May 17, 2017 at 10:40pm   2 Most recent comment from [deleted]:Hey MaxGKon,As the error message suggests this is a server configuration problem, more specifically a memory limitation issue. You will need to contact your hosting provider with this case and request ... PTUSA Layer's Won't ImportClosed   LayerSlider for WordPress   Updated May 17, 2017 at 4:50pm   2 Most recent comment from [deleted]:Hey PTUSA,The demo sliders can only be accessed through the Template Store at the moment. The import problem is most likely caused by a web server configuration issue. Please check the LayerSlider Sy ...