Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

greenbeansdesign Download SliderClosed   LayerSlider for WordPress   Updated June 13, 2017 at 2:42pm   2 Most recent comment from [deleted]:Hey greenbeansdesign,Yes, you can export your sliders on one installation and import them on another.You can find the option to export under the sliders list. Sara_Anne Putting the slider in a header.Closed   LayerSlider for WordPress   Updated June 12, 2017 at 10:29pm   3 Most recent comment from Sara_Anne:Hey Attila,Thank you so much! I was able to get it to work by using a few widget plugins like you suggested. I used PHP code widget so I could put the php code in the top part of my full-head widget a ... labber Sides of slider being cropped on mobileClosed   LayerSlider for WordPress   Updated June 12, 2017 at 1:38pm   2 Most recent comment from [deleted]:Hey labber,I have replied to your other ticket regarding the same problem. labber Prev and Next button are not relative to the slider canvasClosed   LayerSlider for WordPress   Updated June 12, 2017 at 1:37pm   3 Most recent comment from [deleted]:Hey labber,I have investigated your site but unfortunately it's hard to troubleshoot. There is a cache plugin that merges all code into a large file, making it impossible to track back the exact sourc ... dilge Different text color in same text blockClosed   LayerSlider for WordPress   Updated June 12, 2017 at 9:15am   2 Most recent comment from [deleted]:Hey dilge,Unfortunately you cannot apply multiple stylings in a single text layer. To achieve this you will have to set them up as separate layers. rajilesh How to add a single video background for slider rather than each sides.Closed   LayerSlider for WordPress   Updated June 12, 2017 at 9:08am   2 Most recent comment from [deleted]:Hey Rajilesh,Curently there is no option to set a global video background for the slider, only a global image background.However the video should be working in fullscreen as well, where can we check t ... meldrum78 Layer Slider won't show on most of my browsersClosed   LayerSlider for WordPress   Updated June 12, 2017 at 8:57am   6 Most recent comment from [deleted]:There seems to be another issue on your site. There are jQuery errors (jQuery is not defined) in the console. This usually means that your jQuery is not loaded or not in the right way. LayerSlider nee ... Farzin Fatal error:Closed   LayerSlider for WordPress   Updated June 12, 2017 at 7:58am   5 Most recent comment from Farzin:Thank you for your quick reply.Problem is solved. Waiting to receive the stable release. Atanas Gerginski 3D Rotation of the slidesClosed   LayerSlider for WordPress   Updated June 10, 2017 at 12:17pm   3 Most recent comment from Atanas Gerginski:Thanks a lot - seems to be working - Internet Explorer does not show the transition in 3D, only in 2D, but it works - now I know where to start - I knew it is a stupid question... :)Thanks and regards Tim_Groenewoud Slider not visibleClosed   LayerSlider for WordPress   Updated June 10, 2017 at 11:33am   2 Most recent comment from [deleted]:Hey Tim_Groenewoud,The issue is caused by a JS error in your theme files: ...wp-content/themes/elision/js/default.min.js?ver=4.7.3  You can see it if you open up the browser console when the slider ... ugurcan languageClosed   LayerSlider for WordPress   Updated June 9, 2017 at 11:54am   2 Most recent comment from [deleted]:Hey ugurcan,Unfortunately there is no German or Turkish language available for LayerSlider at the moment. Barrie Unable to upgradeClosed   LayerSlider for WordPress   Updated June 9, 2017 at 11:34am   2 Most recent comment from [deleted]:Hey Barrie,From what version are you trying to update exactly ? There was an earlier release where the auto-update feature was not working properly for some of our users. We believe that the problem w ... jacobo360 Updating LayerSlideClosed   LayerSlider for WordPress   Updated June 9, 2017 at 11:06am   2 Most recent comment from [deleted]:Hey jacobo360, Some themes are modifying the bundled plugin versions, so that could be the reason why you cannot activate it properly. I'd recommend to reinstall LayerSlider. First you will need to d ... Michael Charap 3d Transition images, default gray to new colorClosed   LayerSlider for WordPress   Updated June 8, 2017 at 4:44pm   8 Most recent comment from konayoda:The code for all sides of the box is:/*layerslider transition box shading*/.ls-3d-box div { background-color: #00f;} .ls-3d-box .ls-3d-top {background-color: #00ff00; } .ls-3d-box .ls-3d-bottom {ba ... skoleit Performance speedClosed   LayerSlider for WordPress   Updated June 8, 2017 at 9:05am   4 Most recent comment from [deleted]:Dear skoleit,This article is 1,5 years old. Since then we have released version 6 of LayerSlider, which was a major update that drastically changed the plugin and all around improved it.There is 0,15 ...