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Public Tickets

kellyadvantage Layerslider enlargedClosed   LayerSlider for WordPress   Updated December 1, 2017 at 10:30am   9 Most recent comment from [deleted]:Thank you for your patience. The solution to this problem is to use the Max-width option in the Layout tab. If you set a value (your slider's width for example) for this option, it will limit your sl ... jambro2014 looping layers foreverClosed   LayerSlider for WordPress   Updated November 30, 2017 at 10:02am   3 Most recent comment from [deleted]:Hello Judy Ambrosio, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The simplest ... Esteban icons not showingClosed   LayerSlider for WordPress   Updated November 29, 2017 at 8:31pm   2 Most recent comment from [deleted]:Hello Esteban, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The text layer type ... ironpalmstrike Mobile screenClosed   LayerSlider for WordPress   Updated November 29, 2017 at 6:02pm   2 Most recent comment from [deleted]:Hello ironpalmstrike, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunat ... leonordl Images sizes & resolutionClosed   LayerSlider for WordPress   Updated November 29, 2017 at 5:58pm   2 Most recent comment from [deleted]:Hello Leonor, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There are no real ... llityslife How can I easy the handle the text layerClosed   LayerSlider for WordPress   Updated November 29, 2017 at 4:45pm   4 Most recent comment from [deleted]:We know it's not a perfect solution. That is why we're going to improve this in the future. Until then using separate layers is a workaround you can apply. Mark Burt LayerSlider Edit UnresponsiveClosed   LayerSlider for WordPress   Updated November 29, 2017 at 3:47pm   2 Most recent comment from [deleted]:Hello Mark Burt, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. There is no iss ... diogeneese19348 Error while attempting to export sliderClosed   LayerSlider for WordPress   Updated November 29, 2017 at 3:46pm   6 Most recent comment from [deleted]:Okay. Let us know of the results or if we can be further assistance. HasanBabu I want demo template zip fileClosed   LayerSlider for WordPress   Updated November 29, 2017 at 2:35pm   2 Most recent comment from [deleted]:Hello HasanBabu, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There are missing ... jbdevay VIDEO NOT WORKING ON MOBILEClosed   LayerSlider for WordPress   Updated November 29, 2017 at 2:00pm   4 Most recent comment from [deleted]:There are devices where it works and there are devices where it doesn't, due to the same browser/device restrictions. Unfortuantely this field is still very mixed.Regarding starting your video, it doe ... HasanBabu demo template not downloadClosed   LayerSlider for WordPress   Updated November 29, 2017 at 1:37pm   2 Most recent comment from [deleted]:Hello HasanBabu, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems with t ... mforlano TransitionsClosed   LayerSlider for WordPress   Updated November 28, 2017 at 10:12pm   13 Most recent comment from [deleted]:Thank you for the feedback, glad the problem is resolved. If you need further assistance please let us know. ranboy99 Version 6.6.4Closed   LayerSlider for WordPress   Updated November 28, 2017 at 8:41pm   4 Most recent comment from [deleted]:Have you also tried changing to a default WordPress theme ? We had several issues with the Bridge theme in the past, so it's likely that your theme is generating the error.I've attached v6.0.6 so you ... Heidi Mitrushi Revert to previous version of layersliderClosed   LayerSlider for WordPress   Updated November 28, 2017 at 8:10pm   11 Most recent comment from [deleted]:Your sliders and settings are stored in the database so they won't be deleted in the process. Dee Sleep Slider Causing Page Scroll Bar to Come and GoClosed   LayerSlider for WordPress   Updated November 28, 2017 at 4:53pm   10 Most recent comment from [deleted]:The problem was related to the Clip slide transition option. That is the only setting we've corrected.