Okay

Public Tickets

Perrorist Layer not workingClosed   LayerSlider for WordPress   Updated November 8, 2017 at 11:32pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad we could help. If you need further assistance please let us know. Darren Layerslider not working on Internet explorerClosed   LayerSlider for WordPress   Updated November 8, 2017 at 10:54pm   2 Most recent comment from [deleted]:Hello Darren,Thank you for your feedback. Since this year (WP 4.8), WordPress no longer supports older IE versions, so that could be a problem. Also, most IE versions are very outdated and they no lon ... John Sliders loadingClosed   LayerSlider for WordPress   Updated November 8, 2017 at 11:33am   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Dariyoush Activation IssuesClosed   LayerSlider for WordPress   Updated November 8, 2017 at 9:10am   2 Most recent comment from [deleted]:Hello Dariyoush, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launche ... umer78 Slides Not Editable After UpgradingClosed   LayerSlider for WordPress   Updated November 7, 2017 at 6:34pm   6 Most recent comment from [deleted]:Thank you for the feedback. Judging from your description the problem is likely going to be related to your Chrome browser. We did not experience any issues with Chrome, and no other user reproted it ... JLMEnergy Cannot import / export layersliderClosed   LayerSlider for WordPress   Updated November 7, 2017 at 10:28am   4 Most recent comment from [deleted]:In that case I'd recommend to reinstall the plugin by downloading the newest version from CodeCanyon and reinstalling LayerSlider with our release. The bundled versions might be restricted in some wa ... Levchenko11 Layer slider does not display through the scriptClosed   LayerSlider for WordPress   Updated November 6, 2017 at 11:34pm   2 Most recent comment from [deleted]:Hello Levchenko11, The Envato system indicates that you haven't purchased LayerSlider from us. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provi ... ignition3d link <a href che apre un POPUPClosed   LayerSlider for WordPress   Updated November 6, 2017 at 10:51pm   12 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. winbach video play button hide on a layerClosed   LayerSlider for WordPress   Updated November 8, 2017 at 8:50am   5 Most recent comment from [deleted]:We've looked into this further, but unfortunatley it's not possible to achieve this setup. You cannot turn off the play button only for certain layers, it's applied globally on the slider. If you woul ... johnolsen Thumbnail backgroundClosed   LayerSlider for WordPress   Updated November 5, 2017 at 7:32pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Darren Cannot import Layslider templatesClosed   LayerSlider for WordPress   Updated November 4, 2017 at 5:12pm   9 Most recent comment from [deleted]:It is unfortunate that you are experiencing this many issues, we can assure you that it is not common at all with our plugin.  We've investigated your site and the mentioned errors with great care, ... Darren Has there been a recent update?Closed   LayerSlider for WordPress   Updated November 4, 2017 at 5:12pm   7 Most recent comment from [deleted]:It is unfortunate that you are experiencing this many issues, we can assure you that it is not common at all with our plugin.  We've investigated your site and the mentioned errors with great care, ... Steve Mullen Lazy loadClosed   LayerSlider for WordPress   Updated November 4, 2017 at 3:18pm   13 Most recent comment from John G:Sure thing. We also have a beta release channel you can select in the product activation box.We strive for excellence in customer service and to offer the highest quality products we can produce. If y ... Rapitec Floating PopupsClosed   LayerSlider for WordPress   Updated November 4, 2017 at 2:03pm   2 Most recent comment from [deleted]:Hello Rapitec, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Sure thing, it's po ... ckwellington Responsive layoutClosed   LayerSlider for WordPress   Updated November 6, 2017 at 10:37am   6 Most recent comment from [deleted]:We haven't heard back from you yet, so I'm writing again. Did you manage to set up a test page where we can see and troubleshoot the boxed layout slider problem ? It would help us a lot.