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Public Tickets

dmalowany iframe issueClosed   LayerSlider for WordPress   Updated December 7, 2017 at 7:51pm   2 Most recent comment from George K:Hello dmalowany,Thank you for writing us!You should use only the code in a HTML layer without the other html elements. Then you can add sizes / positions for that layer which will be also the size o ... Scott Everson Layerslider mobile appearanceClosed   LayerSlider for WordPress   Updated December 6, 2017 at 9:45am   2 Most recent comment from [deleted]:Hello Scott Everson, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I have checke ... libbyhanks YouTube video screenshotClosed   LayerSlider for WordPress   Updated December 6, 2017 at 8:30am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Tiago Resende Scroll SpeedClosed   LayerSlider for WordPress   Updated December 5, 2017 at 5:51pm   2 Most recent comment from [deleted]:Hello Tiago Resende, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. What speed ... Hans J Christensen after installation issueClosed   LayerSlider for WordPress   Updated December 5, 2017 at 3:37pm   6 Most recent comment from [deleted]:Normally it should show up in the Plugins WP menu. So you can disable and then remove it there.If the bundled version does not appear there, that means your theme is integrating it differently. In thi ... Arnis Armans ActiveitedClosed   LayerSlider for WordPress   Updated December 5, 2017 at 3:36pm   3 Most recent comment from [deleted]:Hello Arnis, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I'm not exactly sur ... wtechrbr Double Click Full Screen ModeClosed   LayerSlider for WordPress   Updated December 5, 2017 at 3:36pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. SirCleanCorp Update problemClosed   LayerSlider for WordPress   Updated December 5, 2017 at 10:23am   2 Most recent comment from [deleted]:Dear SirCleanCorp, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe you h ... Andries Jansen BugClosed   LayerSlider for WordPress   Updated December 6, 2017 at 7:58pm   3 Most recent comment from [deleted]:This looks like a PHP error, that was already fixed in PHP 7.2 by the development team of PHP. So this is not a LayerSlider specific issue. Resources: https://bugs.php.net/bug.php?id=7498 http:/ ... snowbro68 Can't get LaywerSlider WP to show up for MobileClosed   LayerSlider for WordPress   Updated December 5, 2017 at 10:13am   6 Most recent comment from [deleted]:You have two options to achieve that. You can either use the device specific layers or build separate sliders. Since version 6 you have the option to display layers only on certain devices (desktop, ... Jaime Unregistered usersClosed   LayerSlider for WordPress   Updated December 4, 2017 at 5:47pm   2 Most recent comment from [deleted]:Hello Jaime, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. As I can see there ... djkrishna Automatic update issueClosed   LayerSlider for WordPress   Updated December 4, 2017 at 5:44pm   2 Most recent comment from [deleted]:Hello djkrishna, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I've got the sa ... leandrosturla los cambios no se guardanClosed   LayerSlider for WordPress   Updated December 6, 2017 at 8:23pm   12 Most recent comment from [deleted]:We've tried to test it further, but unfortunately your site is very slow. It loads the slider that needs to be edited for more than 3 minutes. Unfortunately your server/site is clearly performing very ... edwint Layerslider does not show upClosed   LayerSlider for WordPress   Updated December 6, 2017 at 7:53pm   7 Most recent comment from [deleted]:Hello,The problem is that your site is loading a very old layerslider.css file, for some reason. This old css file (remained from and old version of the plugin) is no longer compatible with the new ... wildbuddha Can slider adjust to different image sizes?Closed   LayerSlider for WordPress   Updated December 4, 2017 at 5:25pm   2 Most recent comment from [deleted]:Hello wildbuddha, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm sorry, but I ...