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  Public Ticket #1459177
Popup should only visible once
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  • willis61 started the conversation

    Hello,

    I have created some Popups with Layerslider 6.6.8
    The Popup should only open if a new user visits a special site of our domain.

    At the option "target Audience" i have choosen "Show only for first time visitors", but if you close the Popup and reload the page, the Popup shows up again.

    What can I do, to prevent the Popup from Opening more than once?

    Thanks in advance, best regards, HG Halstenberg

  • [deleted] replied

    Hello HG Halstenberg,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    How exactly did you add the popup slider to your site ? Did you use shortcode or other default slider inserting methods, or did you use the Target Pages section ? I'm asking because the repeat options might be affected by it.

  • willis61 replied

    Hello Attila,

    I have used shortcode or rather integrated it with the fusion builder of the Avada-Theme.

    Best Regards, HG Halstenberg

  • [deleted] replied

    I see, thank you for the feedback. The repeat control is most likely affected by the inserting method you have used. Please remove any earlier shortcode and try to insert the popup slider only with the built-in Target Pages section instead. I believe it should work that way.

  • willis61 replied

    Thank you very much.

    With the target Pages section it works. A liitle bit tricky, but ok. Solved.

    Best regards, HG Halstenberg

  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.