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Public Tickets

cyruskhazaeli ParallaxClosed   LayerSlider for WordPress   Updated January 8, 2018 at 9:10am   2 Most recent comment from [deleted]:Hello cyrus, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The effect you're l ... inachisdesign LayerSlider position on pageClosed   LayerSlider for WordPress   Updated January 10, 2018 at 10:46pm   6 Most recent comment from [deleted]:Hello again,The dev team looked into this further, but they got to the same conclusion. The problem is most likely caused by an ad-blocker or other similar addon/solution. Once they've disabled their ... haritmehta95 Text in Bubbles is too small. Tried everythingClosed   LayerSlider for WordPress   Updated January 5, 2018 at 7:17pm   4 Most recent comment from [deleted]:Hello again, We've investigated this further and the problem is caused by the Avada theme.  In this file: http://5af.cde.myftpupload.com/wp-content/uploads/fusion-styles/fusion-13423.css at the e ... Simone Lettenmayer LayerSlider Responsive WordPress Slider PluginClosed   LayerSlider for WordPress   Updated January 5, 2018 at 4:18pm   2 Most recent comment from [deleted]:Hello Simone Lettenmayer, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. What e ... caecilia issue with layerslider and owl carouselClosed   LayerSlider for WordPress   Updated January 5, 2018 at 4:13pm   2 Most recent comment from [deleted]:Hello caecilia, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have checked y ... pjwalker64 Slider not workingClosed   LayerSlider for WordPress   Updated January 5, 2018 at 3:20pm   2 Most recent comment from [deleted]:Hello pjwalker64,I've already replied to your original ticket. Please follow up with the instructions provided there. Jerry S Button to shortcodeClosed   LayerSlider for WordPress   Updated January 3, 2018 at 1:26pm   2 Most recent comment from [deleted]:Hello Jerry S, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.To achieve this you ... dwayneoliver Creating Hero Slider with Fixed LayerClosed   LayerSlider for WordPress   Updated January 3, 2018 at 1:20pm   2 Most recent comment from [deleted]:Hello dwayneoliver, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Sure thing. ... wprekhler Navigation Controls on Mobile views too bigClosed   LayerSlider for WordPress   Updated January 4, 2018 at 10:02am   3 Most recent comment from [deleted]:Hello again,I've consulted with the dev team and they confirmed that there is no option to change this currently. But we are planning to include this setting to future releases. Thank you for your und ... juliataylor Slide transitionsClosed   LayerSlider for WordPress   Updated January 4, 2018 at 10:06am   3 Most recent comment from [deleted]:Hello again, The problem is that in your style.css file the following style is being applied on these LayerSlider elements: .ls-wrapper .ls-bg-outer  [class*="bg-"], [class*="bg-"] .wrap {   � ... divalmeida Plugin stopped workingClosed   LayerSlider for WordPress   Updated January 3, 2018 at 10:30am   4 Most recent comment from [deleted]:Thank you for the feedback. I've reset your license on all activations. If you need assistance in the future, please let us know. Thontatah How to create a blank page, only with the slideClosed   LayerSlider for WordPress   Updated January 2, 2018 at 8:18pm   2 Most recent comment from [deleted]:Hello Thontatah, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately Lay ... James Kinney Performance - render blocking jsClosed   LayerSlider for WordPress   Updated January 4, 2018 at 10:45am   6 Most recent comment from [deleted]:Hello again,Unfortunately the render blocking error will remain, as the JS files are not loaded async.To avoid that you would need to apply async attributes. But the problem with that is, it  would ... detailinbeeld Sound on IpadClosed   LayerSlider for WordPress   Updated January 2, 2018 at 6:12pm   2 Most recent comment from [deleted]:Hello Leon, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately the vi ... altjx LayerSlider and Deferred JavascriptClosed   LayerSlider for WordPress   Updated January 2, 2018 at 1:34pm   3 Most recent comment from [deleted]:Hello altjx, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.