I need a mute button for an audio layer that last throughout all the slides, or better yet, a mute button for all the audio. I've seen in topics that suggest it should be possible, but I haven't figured out how and does it apply to layers that are audio only.
There are two more issues I'd need to fix - audio doesn't autoplay on mobile, any way to fix that? Also, the track doesn't stop running if the slider is closed before the last slide, without any option to turn it off at that point.
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We are planning to include a mute button to one of the upcoming releases, but it's not available yet. What you could do in the meantime is to enable the controls on the video/audio layer and use the default mute or sound buttons of the native player.
Unfortunately the autoplay is quite limited on mobile browsers. Due to certain mobile browser restrictions, the autoplay will usually not work so the videos/audios won't start automatically. Sadly they will not provide the same effect as they do on desktop.
Regarding the last issue. Could you please show us an example of this where we can investigate it ? We couldn't reproduce this error on our end so far.
Hi,
I need a mute button for an audio layer that last throughout all the slides, or better yet, a mute button for all the audio. I've seen in topics that suggest it should be possible, but I haven't figured out how and does it apply to layers that are audio only.
There are two more issues I'd need to fix - audio doesn't autoplay on mobile, any way to fix that? Also, the track doesn't stop running if the slider is closed before the last slide, without any option to turn it off at that point.
Thanks!
Hello the_soundtouchables,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
We are planning to include a mute button to one of the upcoming releases, but it's not available yet. What you could do in the meantime is to enable the controls on the video/audio layer and use the default mute or sound buttons of the native player.
Unfortunately the autoplay is quite limited on mobile browsers. Due to certain mobile browser restrictions, the autoplay will usually not work so the videos/audios won't start automatically. Sadly they will not provide the same effect as they do on desktop.
Regarding the last issue. Could you please show us an example of this where we can investigate it ? We couldn't reproduce this error on our end so far.