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Public Tickets

Rene Full-width not working if canvas size is smaller than screen sizeClosed   LayerSlider for WordPress   Updated April 8, 2018 at 8:01pm   2 Most recent comment from [deleted]:Hello Rene, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The full width layout ... Gabriele Popup close when click on input fieldClosed   LayerSlider for WordPress   Updated April 8, 2018 at 7:48pm   5 Most recent comment from [deleted]:Thank you for the feedback and your kind words, glad you could solve the problem. If you need further assistance please let us know. Zf97 Mobile PopupClosed   LayerSlider for WordPress   Updated April 7, 2018 at 7:10pm   4 Most recent comment from [deleted]:You will simply need to remove the linking from the button that appers on smaller screens. The smaller screen button has both a popup trigger and link set on it. And these two won't work together, as ... 3005 Private Vimeo videos on LayerSliderClosed   LayerSlider for WordPress   Updated April 7, 2018 at 6:04pm   2 Most recent comment from [deleted]:Hello 3005, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The problem with the p ... Thontatah Related PostsClosed   LayerSlider for WordPress   Updated April 7, 2018 at 6:00pm   9 Most recent comment from [deleted]:If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by the theme author. Please contact the author of your theme with this case and about the av ... nicra3 Video Layer Not WorkingClosed   LayerSlider for WordPress   Updated April 7, 2018 at 10:58am   8 Most recent comment from 3005:Hi, I´m experiencing the same issue. There is already something I can do to fix the problem with Vimeo private videos? Thanks! coolduc Link hover colorClosed   LayerSlider for WordPress   Updated April 6, 2018 at 1:28pm   2 Most recent comment from [deleted]:Hello coolduc, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You do not have to ... yogidave Layer Slider not showing up on webpageClosed   LayerSlider for WordPress   Updated April 9, 2018 at 12:37pm   4 Most recent comment from [deleted]:Thank you for your patience. We've managed to locate the issue. The following JS file is generating an error on your site and that error prevents the slider from appearing properly: https://14ljpk2 ... adw259 MouseOver EventClosed   LayerSlider for WordPress   Updated April 6, 2018 at 1:09pm   4 Most recent comment from [deleted]:This kind of custom solution could work, but the plugin does not provide a built-in option for it. So you would have to set up this customization yourself. coolduc Menu optionsClosed   LayerSlider for WordPress   Updated April 6, 2018 at 1:07pm   4 Most recent comment from [deleted]:Unfortunately you cannot trigger layers by hovering over other layers currently. vanessa11 reactivate purchase codeClosed   LayerSlider for WordPress   Updated April 6, 2018 at 11:08am   2 Most recent comment from [deleted]:Hello vanessa11, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launche ... dragonred7 Popup open on click will not workClosed   LayerSlider for WordPress   Updated April 5, 2018 at 2:25pm   15 Most recent comment from [deleted]:Please see the attached screenshot. You've set a slide link (#) and positioned it over the layers. It means that the slide link will be the only one clickable in the slider, since you set it on top of ... uxio Layerslider doesn´t work correctly in smartphonesClosed   LayerSlider for WordPress   Updated April 5, 2018 at 11:40am   2 Most recent comment from [deleted]:Hello uxio, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The problem is that ... CESARAMARILLO Desactivate the layer sliderClosed   LayerSlider for WordPress   Updated April 5, 2018 at 9:43am   2 Most recent comment from [deleted]:Hello CESARAMARILLO, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have lau ... Kim Austin error code.Closed   LayerSlider for WordPress   Updated April 5, 2018 at 9:43am   6 Most recent comment from [deleted]:Do you mean the options in the plugin's admin interface by 'screen functions buttons' ? In case yes, unfortunately it might be a conflict problem on your installation, as the System Status does not ...