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Public Tickets

Jens Wagner Play by ScrollClosed   LayerSlider for WordPress   Updated April 28, 2018 at 4:01pm   10 Most recent comment from John G:Hello Jens,Thank you for your patience.As promised, we've make the necessary changes to improve the Play By Scroll feature. We've attached the beta version. Please try it out and let us know if it sol ... eatfoiegras slider settingsClosed   LayerSlider for WordPress   Updated April 27, 2018 at 12:12pm   2 Most recent comment from [deleted]:Hello eatfoiegras, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm not sure wh ... Snerp Slider for mobileClosed   LayerSlider for WordPress   Updated April 27, 2018 at 11:35am   7 Most recent comment from [deleted]:LayerSlider only supports Google Fonts at the moment, and you have to load the additional ones in the Google Fonts section of the plugin's interface. Please check if this font is available and if it' ... allie Laterslider overlaying dropdown menus on SafariClosed   LayerSlider for WordPress   Updated April 27, 2018 at 11:26am   2 Most recent comment from [deleted]:Hello allie, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You will need to se ... Marianne Forselv Moen languageClosed   LayerSlider for WordPress   Updated April 29, 2018 at 6:50pm   5 Most recent comment from [deleted]:Thank you for your patience. Please try to disable the WP admin sidebar -> LayerSlider -> Options -> Advanced -> Use slider markup caching option. We believe that it should help with this case.You co ... Jens Wagner Play by Scroll - First Slide Layers DissappearingClosed   LayerSlider for WordPress   Updated April 26, 2018 at 4:39pm   2 Most recent comment from [deleted]:Hello Jens Wagner, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.At the moment t ... Jens Wagner Update LayerSlider within EnfoldClosed   LayerSlider for WordPress   Updated April 26, 2018 at 4:39pm   2 Most recent comment from [deleted]:Hello Jens Wagner, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately ... matinum Accidental purchaseClosed   LayerSlider for WordPress   Updated April 26, 2018 at 2:54pm   4 Most recent comment from [deleted]:Here it is https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund- EOPROD server errorClosed   LayerSlider for WordPress   Updated April 26, 2018 at 11:48am   2 Most recent comment from [deleted]:Hello EOPROD, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.First, you will need ... AlienPro Image gallery popupClosed   LayerSlider for WordPress   Updated April 26, 2018 at 6:21am   4 Most recent comment from George K:No, unfortunately. Viktor341 Layerslide not working after I updated to the latest Astra 1.3.1Closed   LayerSlider for WordPress   Updated April 25, 2018 at 11:09am   2 Most recent comment from [deleted]:Hello Viktor341, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We are not aware ... andreadintino Layerslide not working after I updated to the latest AvadaClosed   LayerSlider for WordPress   Updated April 24, 2018 at 4:37pm   4 Most recent comment from [deleted]:Unfortunately Rocketloader has been causing issues to our plugin for years now. It is a method used to compress and asynchronously load scripts on page and it could easily break any WordPress plugin t ... Dshaun Slider scrollingClosed   LayerSlider for WordPress   Updated April 24, 2018 at 2:22pm   2 Most recent comment from [deleted]:Hello Dshaun, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm sorry, but I'm n ... Maurice Activating LayerSliderClosed   LayerSlider for WordPress   Updated April 24, 2018 at 2:04pm   2 Most recent comment from [deleted]:Hello Maurice, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You might have miss ... Thnxradio Update of LayerSliderClosed   LayerSlider for WordPress   Updated April 24, 2018 at 2:00pm   2 Most recent comment from [deleted]:Hello Thnxradio, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The Product Activ ...