Okay

Public Tickets

nicra3 Video Layer Not WorkingClosed   LayerSlider for WordPress   Updated April 7, 2018 at 10:58am   8 Most recent comment from 3005:Hi, I´m experiencing the same issue. There is already something I can do to fix the problem with Vimeo private videos? Thanks! coolduc Link hover colorClosed   LayerSlider for WordPress   Updated April 6, 2018 at 1:28pm   2 Most recent comment from [deleted]:Hello coolduc, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You do not have to ... yogidave Layer Slider not showing up on webpageClosed   LayerSlider for WordPress   Updated April 9, 2018 at 12:37pm   4 Most recent comment from [deleted]:Thank you for your patience. We've managed to locate the issue. The following JS file is generating an error on your site and that error prevents the slider from appearing properly: https://14ljpk2 ... adw259 MouseOver EventClosed   LayerSlider for WordPress   Updated April 6, 2018 at 1:09pm   4 Most recent comment from [deleted]:This kind of custom solution could work, but the plugin does not provide a built-in option for it. So you would have to set up this customization yourself. coolduc Menu optionsClosed   LayerSlider for WordPress   Updated April 6, 2018 at 1:07pm   4 Most recent comment from [deleted]:Unfortunately you cannot trigger layers by hovering over other layers currently. vanessa11 reactivate purchase codeClosed   LayerSlider for WordPress   Updated April 6, 2018 at 11:08am   2 Most recent comment from [deleted]:Hello vanessa11, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launche ... dragonred7 Popup open on click will not workClosed   LayerSlider for WordPress   Updated April 5, 2018 at 2:25pm   15 Most recent comment from [deleted]:Please see the attached screenshot. You've set a slide link (#) and positioned it over the layers. It means that the slide link will be the only one clickable in the slider, since you set it on top of ... uxio Layerslider doesn´t work correctly in smartphonesClosed   LayerSlider for WordPress   Updated April 5, 2018 at 11:40am   2 Most recent comment from [deleted]:Hello uxio, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The problem is that ... CESARAMARILLO Desactivate the layer sliderClosed   LayerSlider for WordPress   Updated April 5, 2018 at 9:43am   2 Most recent comment from [deleted]:Hello CESARAMARILLO, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have lau ... Kim Austin error code.Closed   LayerSlider for WordPress   Updated April 5, 2018 at 9:43am   6 Most recent comment from [deleted]:Do you mean the options in the plugin's admin interface by 'screen functions buttons' ? In case yes, unfortunately it might be a conflict problem on your installation, as the System Status does not ... sathamhussain 1.Layer slider's images not showing every two days 2.Layer slider license got deactivated automaticallyClosed   LayerSlider for WordPress   Updated April 6, 2018 at 11:48am   16 Most recent comment from [deleted]:We've investigated this and the images seemed to be working, the slider loaded its images. Regardless, your site is full of IP addresses. It seems like you are loading a lot of URLs through a single I ... Brent Atwater Can I create a personal sliderClosed   LayerSlider for WordPress   Updated April 4, 2018 at 11:55am   5 Most recent comment from [deleted]:I'm not exactly sure what do you mean by that. Would you like to set up a simple slider that has only one image ? If yes, you can easily do that, just set your image as a slide background. You can cho ... webinvaders Video not playing, slider stuck on loading (LayerSlider 6.7.1)Closed   LayerSlider for WordPress   Updated April 4, 2018 at 11:40am   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. CESARAMARILLO I can't see the layer slider templates in the storeClosed   LayerSlider for WordPress   Updated April 3, 2018 at 8:53pm   4 Most recent comment from [deleted]:Thank you for the feedback. In this case it's possible that this problem is related to a server configuration issue. Please check the LayerSlider System Status, located in the Options menu on the Wo ... Audrey Lee Plugin could not be activated because it triggered a fatal error.Closed   LayerSlider for WordPress   Updated April 3, 2018 at 5:51pm   2 Most recent comment from [deleted]:Hello Audrey Lee, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Judging from the ...