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Public Tickets

rob conditional actions of layersClosed   LayerSlider for WordPress   Updated March 19, 2018 at 9:48pm   2 Most recent comment from [deleted]:Hello Rob, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately this is n ... Sunil Adword rejecting my site saying Malicious Software when adding Layer Slider Plugin. And When I remove layer slider its getting approved.Closed   LayerSlider for WordPress   Updated March 19, 2018 at 9:46pm   2 Most recent comment from [deleted]:Hello Sunil, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Our support team has ... ryo113k Google Font not workingClosed   LayerSlider for WordPress   Updated March 19, 2018 at 8:44pm   15 Most recent comment from [deleted]:The theme should provide an option to load fonts to the site, there are also plugins that you can utilize for this.  So you will need to load the fonts using a theme/plugin, and then you can simply ... eifionp Navigation Icon Position Move from PreviewClosed   LayerSlider for WordPress   Updated March 19, 2018 at 6:06pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. tristan laysliderClosed   LayerSlider for WordPress   Updated March 18, 2018 at 7:24pm   2 Most recent comment from [deleted]:Hello tristan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please show us your ... zoro12 slider doesnt support RTL languages arabic in my case!Closed   LayerSlider for WordPress   Updated March 18, 2018 at 7:20pm   20 Most recent comment from [deleted]:This is a technical limitation and not the fault of the plugin. Arabic characters simply cannot be handled the same way, so it won't work for them the same. You will experience the same limitation in ... BluePhoenixCreative Where to hideWelcomeMessage: trueClosed   LayerSlider for WordPress   Updated March 18, 2018 at 6:36pm   3 Most recent comment from [deleted]:Hello BluePhoenixCreative, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.At the ... ffrancesco83 install pluginClosed   LayerSlider for WordPress   Updated March 18, 2018 at 6:31pm   2 Most recent comment from [deleted]:Hello Francesco, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. What exactly is ... adamreup ActivatingClosed   LayerSlider for WordPress   Updated March 18, 2018 at 6:18pm   2 Most recent comment from [deleted]:Hello adamreup, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Unfortunately so ... CESARAMARILLO Problem with activationClosed   LayerSlider for WordPress   Updated March 18, 2018 at 6:01pm   2 Most recent comment from [deleted]:Hello CESARAMARILLO, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems wi ... David text in slideClosed   LayerSlider for WordPress   Updated March 17, 2018 at 1:21pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. chrisgaillard No activation possible with 2 different licenseClosed   LayerSlider for WordPress   Updated March 17, 2018 at 1:08pm   4 Most recent comment from [deleted]:One license can only be used for one site. However dev installations can still be used together with the live site.Please refer to the following part of the documentation for more info: https://suppo ... Dan Pascucci No Zip FileClosed   LayerSlider for WordPress   Updated March 17, 2018 at 12:27pm   12 Most recent comment from [deleted]:Yes, that is what should be inside the ZIP. What I've attached to my earlier reply is the installable file itself. You don't have to decompress it, just use it in WordPress.There are step by step inst ... christopher524 LicensesClosed   LayerSlider for WordPress   Updated March 17, 2018 at 11:48am   2 Most recent comment from [deleted]:Hello christopher524, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Please not ... captainbitts Import templatesClosed   LayerSlider for WordPress   Updated March 17, 2018 at 11:15am   4 Most recent comment from [deleted]:As the System Status suggests the PHP ZipArchive extension is needed to import/export sliders. Please contact your hosting provider and request that they install/enable it.