Okay
  Public Ticket #1613502
PHP Errors
Closed

Comments

  • Joe Navas started the conversation

    I get error message (http 500) when attempting to export sliders.  My hosting support team says it is due to PHP version.

    My server is Linux and running PHP 7...., we get no errors on 5.6. Is there a fix for this issue?

    Here are their comments:

    Per our phone conversation regarding the LayerSlider plugin, below is the error message that was being thrown. As I mentioned, I would recommend contacting the plugin developer to see if they have a work around or a version compatible with PHP 7.

    [18-Jun-2018 18:39:11 UTC] PHP Fatal error:  Uncaught Error: Call to a member function fontsForSlider() on null in /home/guruleads/public_html/wp-content/plugins/LayerSlider/wp/actions.php:983

    Stack trace:

    #0 /home/guruleads/public_html/wp-includes/class-wp-hook.php(286): ls_export_sliders('')

    #1 /home/guruleads/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array)

    #2 /home/guruleads/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array)

    #3 /home/guruleads/public_html/wp-admin/admin.php(156): do_action('admin_init')

    #4 {main}

      thrown in /home/guruleads/public_html/wp-content/plugins/LayerSlider/wp/actions.php on line 983


  • [deleted] replied

    Hello Joe Navas,

    Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    LayerSlider is 100% compatible with PHP 7, the issue is going to be related to something else.

    Problems with the importing/exporting method such as this, are usually related to server configuration issues.

    Please check the LayerSlider System Status, located in the Options menu on the WordPress sidebar, for any error messages or notifications that could provide additional information on this case.

  • Joe Navas replied

    Fixed. 

    Thanks!


  • [deleted] replied

    Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.