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Public Tickets

jpeterson4565 Question about shortcodesClosed   LayerSlider for WordPress   Updated June 9, 2018 at 1:01pm   2 Most recent comment from [deleted]:Hello jpeterson4565, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. LayerSlider ... BaldDaddys Offline DocumentationClosed   LayerSlider for WordPress   Updated June 9, 2018 at 12:57pm   4 Most recent comment from [deleted]:Unfortunately that is the only offline documentation available at the moment. Ellen Ayeri The slider does not show on the homepageClosed   LayerSlider for WordPress   Updated June 8, 2018 at 3:58pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve it. If you need further assistance please let us know. kkrystofik7 Mobile ResponsiveClosed   LayerSlider for WordPress   Updated June 8, 2018 at 3:57pm   6 Most recent comment from [deleted]:Dear briannguyen,Please open a new ticket for your case so we can address it properly. Thank you. ezxcess Hide A Layer With A Fade Out TransitionClosed   LayerSlider for WordPress   Updated June 8, 2018 at 3:01pm   2 Most recent comment from [deleted]:Hello ezxcess, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You can set up la ... Steve Guluk LicenseClosed   LayerSlider for WordPress   Updated June 8, 2018 at 2:56pm   2 Most recent comment from [deleted]:Hello Steve Guluk, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have launc ... sathamhussain Purchase code not workingClosed   LayerSlider for WordPress   Updated June 7, 2018 at 2:41pm   2 Most recent comment from [deleted]:Hello sathamhussain, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We have lau ... Roger_Jolicoeur Video Background Stalls After NavigationClosed   LayerSlider for WordPress   Updated June 7, 2018 at 2:40pm   7 Most recent comment from [deleted]:Thank you for the additional feedback. I'll forward it to the dev team. Kelly Monteith error messagesClosed   LayerSlider for WordPress   Updated June 6, 2018 at 8:02pm   4 Most recent comment from [deleted]:Thank you for the feedback, in that case unfortunately it is most likely a conflict problem on your installation or a server configuration issue.To start troubleshooting please try to temporary disabl ... Word2Art Can you please respond to my last ticket as it's v urgentClosed   LayerSlider for WordPress   Updated June 5, 2018 at 5:34pm   2 Most recent comment from [deleted]:Hello Sharon, I've replied to your original ticket. Please keep the conversation and problem solving in one place. Thank you. jasonv99 Images issuesClosed   LayerSlider for WordPress   Updated June 5, 2018 at 5:03pm   2 Most recent comment from [deleted]:Hello jasonv99, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I believe that the ... Daniel Schönemann Übrgänge für alle Slides auf einmal ändernClosed   LayerSlider for WordPress   Updated June 5, 2018 at 4:59pm   2 Most recent comment from [deleted]:Hello Daniel, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately not, y ... Kevin Export in htmlClosed   LayerSlider for WordPress   Updated June 5, 2018 at 4:57pm   2 Most recent comment from [deleted]:Hello Kevin, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I mentioned in the ... jenneh manja slider not showingClosed   LayerSlider for WordPress   Updated June 4, 2018 at 9:26pm   11 Most recent comment from [deleted]:Yes, we've added it again. And only to the homepage. Please see attached screenshot.It looks like something or someone is changing it back. Please try to look for any caching/backup/synchronization pl ... samuletopham Icons not showing and breaks being ignoredClosed   LayerSlider for WordPress   Updated June 4, 2018 at 2:19pm   2 Most recent comment from [deleted]:Hello samuletopham, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please try to ...