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Public Tickets

Paolo Pinheiro Button "add new" is not working.Closed   LayerSlider for WordPress   Updated September 10, 2019 at 1:59pm   10 Most recent comment from George K:Hi Paolo,We've looked at your site again and did some further tests. Unfortunately, we are not able to tell what's causing this issue. What we can say with confidence that it isn't rela ... larssahl ValidationClosed   LayerSlider for WordPress   Updated September 9, 2019 at 5:52pm   5 Most recent comment from larssahl:Thank you, that worked =) firsthatch2018 Blend mode in safariClosed   LayerSlider for WordPress   Updated September 9, 2019 at 11:39am   4 Most recent comment from George K:Hi Firsthatch,Unfortunately Safari is not fully compatible with mix-blend-mode as you can see in the following url: https://caniuse.com/#search=mix-blend-modeYou cannot use, hue, saturation, color or ... Carlbutler7 Slider not working frontendClosed   LayerSlider for WordPress   Updated September 8, 2019 at 5:59pm   1 Most recent comment from Carlbutler7:Hi, ive bought and installed plugin. created a slider, embedded on frontend via shortcode and all that is showing is loading spinning wheel, can you please help? Mark Bolden Full width questionClosed   LayerSlider for WordPress   Updated September 8, 2019 at 4:16pm   3 Most recent comment from [deleted]:Hello Mark, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. To force a l ... Solomon Campbell Interactive slider map images display to the left of screenClosed   LayerSlider for WordPress   Updated September 7, 2019 at 12:29pm   5 Most recent comment from [deleted]:You should be able to use Jetpack too, you just need to disable its option that is causing the issue. The rest of the plugin does not interfere, only the options that affect images in the slider. I� ... berenyiandras Compatibility???Closed   LayerSlider for WordPress   Updated September 5, 2019 at 3:00pm   8 Most recent comment from [deleted]:Thanks. I was able to import it without any issue (see attached screenshot). So it seems like its size is going to be the problem after all. You can import and save smaller sliders, but not this one, ... joe rozsa new purchase code not accepted by site.Closed   LayerSlider for WordPress   Updated September 5, 2019 at 2:46pm   2 Most recent comment from [deleted]:Hello Joe, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As for the pur ... janeklein1960 Responsive backgroundClosed   LayerSlider for WordPress   Updated September 5, 2019 at 1:27pm   6 Most recent comment from janeklein1960:That isn't exactly the issue; iOS does support it on iMac.It doesn't however on apple tablet – or just not on iPad Pro (I only have a Pro). I'll see if anyone else on the internet kn ... Kresimir Korman Popup Video playClosed   LayerSlider for WordPress   Updated September 5, 2019 at 1:13pm   7 Most recent comment from [deleted]:That is because you cannot actually click away. The popup slider is so big that it covers the whole viewport. The popup slider is not just the video in it, please see attached screenshot. You could a ... nur125 dynamic contentClosed   LayerSlider for WordPress   Updated September 4, 2019 at 12:32pm   4 Most recent comment from [deleted]:The limitation is only for one post per slide. But you can have as many slides in a slider as you want. DanShaer Installing updateClosed   LayerSlider for WordPress   Updated September 4, 2019 at 9:06am   2 Most recent comment from [deleted]:Hello Dan, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There cannot b ... Devon_West Hover Transition Enable Button Doesn't WorkClosed   LayerSlider for WordPress   Updated September 4, 2019 at 8:57am   6 Most recent comment from [deleted]:Thank you. We've looked around, but there is no javascript error. We've also debugged the plugin itself, but found no problem.So it is almost certainly a 3rd party plugin conflict. Unfortuna ... Afrisport Cant activate or use layersliderClosed   LayerSlider for WordPress   Updated September 3, 2019 at 10:51pm   17 Most recent comment from [deleted]:The new update is up now, you can download and reinstall it. webpublisherSNF Hover Transition does not workClosed   LayerSlider for WordPress   Updated September 3, 2019 at 12:32pm   5 Most recent comment from [deleted]:Thank you for the feedback. As mentioned, it is most likely a conflict problem on your installation with another item. Please temporarily disable all other plugins and switch to a default WP theme, ...