Public Tickets
Sam Chandler
Layerslider Popup ConflictClosed
LayerSlider for WordPress
Updated June 12, 2019 at 12:03pm
10
Most recent comment from [deleted]:Thank you for your patience. We've tested this on these sites:
https://www.colletts.co.uk/andalucia/andalucia-holiday-information/
https://www.colletts.co.uk/andalucia/
And the case is the follo ...
82degeast
Not showing the slides properlyClosed
LayerSlider for WordPress
Updated June 11, 2019 at 12:06pm
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
depozitscule
Cannot target woocommerce specific pagesClosed
LayerSlider for WordPress
Updated June 10, 2019 at 12:25pm
4
Most recent comment from [deleted]:All of the currently available slider inserting methods that you can use are listed in the documentation. Please refer to the following URLs: https://layerslider.kreaturamedia.com/documentation/#pub ...
Jenny Foust
Slider QuestionClosed
LayerSlider for WordPress
Updated June 10, 2019 at 12:23pm
6
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
scottenrico1
button not changing when editingClosed
LayerSlider for WordPress
Updated June 8, 2019 at 2:27pm
3
Most recent comment from [deleted]:Hello Scott,
Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
Matt Shane
Slider Safari & Firefox display issuesClosed
LayerSlider for WordPress
Updated June 7, 2019 at 8:06am
18
Most recent comment from [deleted]:Unfortunately we are not familiar with this lazy load plugin or method you are using, but they usually provide an option to exclude files/plugins/scripts. If you can't find such thing, I'd r ...
Lee Scott
Plugin ConflictClosed
LayerSlider for WordPress
Updated June 5, 2019 at 7:40pm
2
Most recent comment from [deleted]:Hello Lee,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Judging from y ...
javigle
Text BlockClosed
LayerSlider for WordPress
Updated June 5, 2019 at 7:31pm
2
Most recent comment from [deleted]:Hello Javigle,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can us ...
Don Newcomer
slider not activating after purchase code entryClosed
LayerSlider for WordPress
Updated June 5, 2019 at 9:15am
5
Most recent comment from [deleted]:Unfortunately we cannot whitelist your sites. This is an automated check by the plugin and your dev sites have to fit one of these criterias, otherwise they won't work.If you are having issues wi ...
erundstrom Rundstrom
cannot install downloaded pluginClosed
LayerSlider for WordPress
Updated June 5, 2019 at 9:09am
2
Most recent comment from [deleted]:Hello Erundstrom,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please ...
carolynrose4
Dynamic ContentClosed
LayerSlider for WordPress
Updated June 5, 2019 at 9:28am
11
Most recent comment from [deleted]:Thank you for your patience. Unfortunately we do not offer any API function for this at the moment. This means that you would need to edit the plugin files directly, as you can't control this ex ...
petersmedegaard
js conflictClosed
LayerSlider for WordPress
Updated June 5, 2019 at 9:21am
3
Most recent comment from [deleted]:Thank you for your patience. We've investigated this and the issue is caused by that you use an outdated prototype JS framework. Please update it to the latest release (1.7.3). This version is a ...
Axel Blom
Right aligned text in slidersClosed
LayerSlider for WordPress
Updated June 4, 2019 at 8:32am
8
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
michiiee
How to open popup with a href text in widget areaClosed
LayerSlider for WordPress
Updated May 31, 2019 at 6:11pm
8
Most recent comment from [deleted]:Thank you for the feedback. I've forwarded your case to the dev team and they've investigated this further. Unfortunately they couldn't identify the exact soure of the issue. Something ...
revosoft
Thumbnail pictures from sliders are not shown in chromium based browsersClosed
LayerSlider for WordPress
Updated May 30, 2019 at 9:38pm
4
Most recent comment from [deleted]:Unfortunately lazy load methods could easily result in problems like this if they are not careful, as they interfere with the images and their accessibility.If you are planning to keep using wprocket& ...