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Public Tickets

Sam Issues with responsive behaviourClosed   LayerSlider for WordPress   Updated June 19, 2019 at 7:27am   4 Most recent comment from [deleted]:Please show us your site or a test page with the slider, where we can check on this. Thank you. dibea Image smart resizeClosed   LayerSlider for WordPress   Updated June 18, 2019 at 1:07pm   2 Most recent comment from [deleted]:Hello Dibea,I've replied to your other ticket, regarding the same case. Виталий Failed to initialize plugin: layerslider_buttonClosed   LayerSlider for WordPress   Updated June 18, 2019 at 12:59pm   10 Most recent comment from [deleted]:As mentioned, this error is not there for us anywhere. Please use a different browser and after that a different computer to test this, to see if you still get the same error on them. Let us know. vahid its not compatible with wp fastest cache, i keep getting 504 gateway error after enabling the pluginClosed   LayerSlider for WordPress   Updated June 17, 2019 at 9:24pm   2 Most recent comment from [deleted]:Hello Vahid, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We are not a ... Elena New plugin, how to manageClosed   LayerSlider for WordPress   Updated June 16, 2019 at 2:35pm   2 Most recent comment from [deleted]:Hello Elena, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Yes, normal ... Laylavorsouw sound icon video sliderClosed   LayerSlider for WordPress   Updated June 16, 2019 at 2:33pm   2 Most recent comment from [deleted]:Hello Laylavorsouw, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I ... nextechenergy Slider image missingClosed   LayerSlider for WordPress   Updated June 14, 2019 at 9:13pm   15 Most recent comment from [deleted]:Thank you for the feedback. Unfortunately we are not familiar with your theme or its methods, so we cannot really help with this case. As it's a theme related file and code, this adjustment has t ... Idiomas CIDI TEMPLATE ISSUEClosed   LayerSlider for WordPress   Updated June 14, 2019 at 11:36am   4 Most recent comment from [deleted]:It is in the Template Store. Please see attached screenshot. It's halfway down the Template Store page. If you hover over it, its name will be displayed. Shannon Medisky Setting up a dynamic slide for each categoryClosed   LayerSlider for WordPress   Updated June 14, 2019 at 9:54am   6 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. valkeris backupsClosed   LayerSlider for WordPress   Updated June 14, 2019 at 9:39am   2 Most recent comment from [deleted]:Hello Valkeris, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Sure thin ... demo7up Preview Not The same Size as Acutual SlideClosed   LayerSlider for WordPress   Updated June 13, 2019 at 10:25pm   2 Most recent comment from [deleted]:Hello Demo7up, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunat ... Maverick8324 Error in installationClosed   LayerSlider for WordPress   Updated June 13, 2019 at 10:11pm   2 Most recent comment from [deleted]:Hello Maverick8324, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You ... Rob Upgraded and now all slides not on siteClosed   LayerSlider for WordPress   Updated June 12, 2019 at 11:59pm   3 Most recent comment from [deleted]:Hello Rob, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I've che ... CathrinEggers LayerSlider not showing on HomepageClosed   LayerSlider for WordPress   Updated June 12, 2019 at 11:56pm   5 Most recent comment from [deleted]:You could set up a temporal test site with the slider, so we can take a look at that, and it won't affect your live site. Kaitlyn Carver Slider not appearing full-widthClosed   LayerSlider for WordPress   Updated June 12, 2019 at 10:16pm   4 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.