Public Tickets
greg12
subscriptions popoutClosed
LayerSlider for WordPress
Updated August 16, 2019 at 12:17pm
2
Most recent comment from [deleted]:Hello greg,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please use HT ...
Drew Appleton
flash of light between slidesClosed
LayerSlider for WordPress
Updated August 15, 2019 at 2:03pm
7
Most recent comment from [deleted]:Thank you for the feedback, but it does not flash for us. We've tested it on multiple installations, but there is no flashing on our end.
Please specify on what OS/browser/device are you experien ...
Kyle J Wallon
Updating License KeyClosed
LayerSlider for WordPress
Updated August 15, 2019 at 1:49pm
2
Most recent comment from [deleted]:Hello Kyle J Wallon,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You ...
drewdemo
Layerslider Height on MobileClosed
LayerSlider for WordPress
Updated August 15, 2019 at 1:47pm
2
Most recent comment from [deleted]:Hello Drewdemo,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
To achie ...
silveandalu
Slow and bad charging the web siteClosed
LayerSlider for WordPress
Updated August 14, 2019 at 9:59am
2
Most recent comment from [deleted]:Dear Silveandalu,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSl ...
Margo
Layer slider updateClosed
LayerSlider for WordPress
Updated August 14, 2019 at 9:36am
2
Most recent comment from [deleted]:Hello Margo,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
With a purc ...
Gregory Schneider
ActivationClosed
LayerSlider for WordPress
Updated August 13, 2019 at 9:27pm
8
Most recent comment from [deleted]:Dear Donhz,Please open a new ticket for your case. Thank you.
David
Slider Font IssueClosed
LayerSlider for WordPress
Updated August 13, 2019 at 1:45pm
6
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. It was most likely working on some desktops/devices, because the font was installed on them locally, that is why it could display it.
Elizabeth
Text Layer not showing contentClosed
LayerSlider for WordPress
Updated August 13, 2019 at 10:13am
2
Most recent comment from [deleted]:Hello Elizabeth,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please s ...
Meg Ventrudo
layer sliderClosed
LayerSlider for WordPress
Updated August 12, 2019 at 9:37pm
2
Most recent comment from [deleted]:Hello Meg,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Such errors us ...
jenbaers
Layer Slider crashed my siteClosed
LayerSlider for WordPress
Updated August 9, 2019 at 6:41pm
4
Most recent comment from John G:Your sliders and settings are stored in the database, removing the plugin files won't touch them. You should replace the entire /wp-content/plugins/LayerSlider folder. You can also remove the plu ...
kchisholm2
Version Update not loadingClosed
LayerSlider for WordPress
Updated August 9, 2019 at 4:35pm
2
Most recent comment from [deleted]:Hello Kchisholm2,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
The &# ...
Completely_different
popuplayersliderClosed
LayerSlider for WordPress
Updated August 8, 2019 at 4:32pm
8
Most recent comment from George K:Thank you for your kind words!
alexlytle12345 lytle
sticky navigation hamburger iconClosed
LayerSlider for WordPress
Updated August 8, 2019 at 4:32pm
4
Most recent comment from George K:You should add position: fixed (or sticky) to the slider itself, and not to the layer. But I'm afraid, that more problems will be happen if you are going to create the whole menu.
Matoosh
Frontend display problemsClosed
LayerSlider for WordPress
Updated August 8, 2019 at 4:21pm
2
Most recent comment from [deleted]:Hello Matoosh,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The first ...