Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
What exactly is the problem you are having during install ? A common mistake is not using the correct file. You have to decompress the archive that you downloaded from CodeCanyon and use the installable zip inside it. You can find detailed installation guide in the documentation, it will walk you through the process step-by-step: https://layerslider.kreaturamedia.com/documentation/#plugin-setup
It simply won't install to my wordpress site.
Additionally, I realize that I purchased the wrong product. Please help me with a refund. Thank you!
Hello Liftedonline,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
What exactly is the problem you are having during install ? A common mistake is not using the correct file. You have to decompress the archive that you downloaded from CodeCanyon and use the installable zip inside it. You can find detailed installation guide in the documentation, it will walk you through the process step-by-step: https://layerslider.kreaturamedia.com/documentation/#plugin-setup