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Public Tickets

Patricia Hairston Blank web pageClosed   LayerSlider for WordPress   Updated August 27, 2019 at 3:31pm   3 Most recent comment from Patricia Hairston:Hello Attila, We can officially close this ticket. It turned out that the PHP version on the server was higher than the website technology. I changed the PHP version, for now, until we can complete Wo ... akmenico1 No sale el texto escritoClosed   LayerSlider for WordPress   Updated August 26, 2019 at 1:47pm   5 Most recent comment from [deleted]:Other users do not experience this issue, and we did not receive any other reports about it either. That is why we suspect a localized interference on your end.Did you try to temporarily disable othe ... Petwolf FONT AWESOME PROClosed   LayerSlider for WordPress   Updated August 25, 2019 at 9:58pm   4 Most recent comment from [deleted]:FontAwesome is a 3rd party item, that has no relation to us. Naturally, there is no dedicated option for it in our plugin.But you can add content to sliders from external sources with shortcode for ex ... Brian McCarthy installationClosed   LayerSlider for WordPress   Updated August 25, 2019 at 9:55pm   2 Most recent comment from [deleted]:Hello Brian, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can acti ... malkocoglu13 Layer Slider loop option not workingClosed   LayerSlider for WordPress   Updated August 25, 2019 at 1:11am   4 Most recent comment from malkocoglu13:I purchased revolation slider and it works without any problem. Your layer slider is giving a error. I deactivated your product because it is useless. Please issue me a full refund. Because your layer ... dilshanrox Linking Normal slider with a pop up sliderClosed   LayerSlider for WordPress   Updated August 24, 2019 at 1:36pm   2 Most recent comment from [deleted]:Hello Dilshanrox, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. If you ... firsthatch2018 How to set post slides in specific categoryClosed   LayerSlider for WordPress   Updated August 22, 2019 at 5:35pm   4 Most recent comment from [deleted]:When multiple elements are on top of each other, only the upmost one will be able to interact with user clicks. So if there are other elements over the slider, covering it, unfurtunately it will not b ... Joachim Gross LayerSlider for WordPress does not show up in WordPress Plug-in listClosed   LayerSlider for WordPress   Updated August 22, 2019 at 5:25pm   4 Most recent comment from [deleted]:From CodeCanyon you download ZIPs, not folders. The LayerSlider install is also a ZIP file.In any case, thank you for the feedback, glad you could solve the problem. If you need further assistance pl ... primaclean Site delayClosed   LayerSlider for WordPress   Updated August 22, 2019 at 5:20pm   2 Most recent comment from [deleted]:Hello Primaclean, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.No, tha ... nimblenerds LayerSlider not loading after site migrationClosed   LayerSlider for WordPress   Updated August 22, 2019 at 5:18pm   17 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. SGBCDB Cant editClosed   LayerSlider for WordPress   Updated August 21, 2019 at 11:17pm   4 Most recent comment from [deleted]:Thank you for the feedback. Judging from the error it's most likely going to be a server configuration issue.  For more information, the server logs (php, apache) should be searched. The request ... OblivionDawn Plugin does not workClosed   LayerSlider for WordPress   Updated August 21, 2019 at 11:08pm   4 Most recent comment from [deleted]:Thank you for the feedback. Please set up a temporary WP login for us (and enable the WP_debug mode if you can), so we can investigate this further from the back-end. You can post the credentials here ... simon not able to activateClosed   LayerSlider for WordPress   Updated August 21, 2019 at 11:02pm   2 Most recent comment from [deleted]:Hello Simon, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Please note ... David Paletta installing updatesClosed   LayerSlider for WordPress   Updated August 21, 2019 at 2:46pm   2 Most recent comment from [deleted]:Hello David, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can eith ... machapuchre Layer Slider does not work with BeTheme Safari Theme Version 21.0.9Closed   LayerSlider for WordPress   Updated August 21, 2019 at 2:42pm   4 Most recent comment from [deleted]:Dear Simbakatze,Revolution Slider is not our product. It's a plugin from a different author. Please contact them about their product, as only they can help.And in case you need help with LayerSli ...