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  Public Ticket #2506762
Mac OS and Safari compatabilty
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Comments

  • Nick Ezzo started the conversation

    I added a second slide to the Slider template called "Marketing Pack 1" from your Template Store and the left and right arrows show up on Chrome in both Win and Mac.  

    Issue: None of the arrows are there on Safari OSX.  Same with the bar timer on the top.

    Another weird Safari behavior -- the entry animation for the Heading Text is garbled if you are not in full screen mode.

    Attached files:  Safari on Mac OSX.png
      Chrome on Win10.png

  • Nick Ezzo replied

    Actually I hard cleared all the caches on WP Engine and it fixed the issue.  The animation is still garbled though.


  •  18
    George replied

    Dear Nick Ezzo,

    Thank you for writing us!

    Which version of Safari are you using? It is working fine on my system (even the animations), but unfortunately Safari is not the best browser in this regard - I mean, some animations can be slower or in rare cases can flickering which is not present in any other browsers. This is not the slider's fault, just simply the browser is not so powerful in this case.

    Best Regards,
    George | Kreatura Dev Team

  • Nick Ezzo replied

    Hi George, it turned out to be a caching issue on our server.  I was able to resolve the second issue (garbled animations) by using a different effect (EaseInOutQuint) and it seems to work fine.  Thanks for your help!

  •  18
    George replied

    Thank you for your feedback!
    Have a nice day ;-)

    Best Regards,
    George | Kreatura Dev Team