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Public Tickets

kingpinf4 Refund RequestClosed   LayerSlider for WordPress   Updated January 4, 2017 at 7:33pm   2 Most recent comment from [deleted]:Hey kingpinf4,Sure, we understand. Please send a refund request through the official Envato channel so we can accept it. bcjv Not Working in Internet ExplorerClosed   LayerSlider for WordPress   Updated January 4, 2017 at 2:32pm   7 Most recent comment from [deleted]:Thank you for your feedback. I have tested the slider by disabling and enabling the protected mode in IE but for me it did not seem to make any difference. I will forward your message to the devs so ... nalbadri Older versionClosed   LayerSlider for jQuery   Updated January 3, 2017 at 3:14pm   2 Most recent comment from [deleted]:Hey nalbadri,Version 5 is no longer available for download but I have attached the latest release of it. DeeGeeDee Template import issueClosed   LayerSlider for WordPress   Updated January 3, 2017 at 2:48pm   3 Most recent comment from [deleted]:Hey DeeGeeDee,First please check the System Status, located on the WP sidebar for any related error messages.  But unfortunately this is most likely going to be related to a web server configurati ... Roberto purchase codeClosed   LayerSlider for WordPress   Updated January 3, 2017 at 1:39pm   2 Most recent comment from [deleted]:Hey Roberto,We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/ Roberto LicenseClosed   LayerSlider for WordPress   Updated January 3, 2017 at 11:53am   1 Most recent comment from Roberto:I deleted my site with license LayerSlider, how can I reset so you can re-install? Willie255 LayerSlider Stopped Working TodayClosed   LayerSlider for WordPress   Updated January 3, 2017 at 12:22am   20 Most recent comment from [deleted]:I believe there should be a way to avoid disabling RevSlider completely. Unfortunately I'm not familiar with your theme and its methods so I'd recommend contacting your theme author with this case. ... GrafitecSon Image Mouseover OpacityClosed   LayerSlider for WordPress   Updated January 2, 2017 at 9:52pm   2 Most recent comment from [deleted]:Hey GrafitecSon,I believe the best way to achieve this would be to set an opacity hover transition for the layer on top, so when you hover over it, it goes from opacity 1 to 0 and it disappears so the ... ArmandoGomezCh Cant access template store?Closed   LayerSlider for WordPress   Updated January 2, 2017 at 9:48pm   2 Most recent comment from [deleted]:Hey ArmandoGomezCh,Could you please exaplain the problem in more details ? Are there no demo sliders showing up in the template store or are you not able to import them ? Is there any error message ? ... oleviolin Where to find detailed and overview information about transitionsClosed   LayerSlider for WordPress   Updated January 2, 2017 at 9:35pm   2 Most recent comment from [deleted]:Hey oleviolin,Unfortunately we do not have complex video tutorials available about using the slider builder interface at the moment. But there are multiple sources available that you check that ... Piotr Adding active links "see more"Closed   LayerSlider for WordPress   Updated January 2, 2017 at 5:40pm   2 Most recent comment from [deleted]:Hey Piotr, Yes, it's possible. You can simply create a layer (text or image) and use the 'Linking' field under the 'Link & Attributes' tab in the Layers section to apply an URL to it. This will add ... Ramon Fontawesome IconsClosed   LayerSlider for WordPress   Updated December 31, 2016 at 8:12pm   2 Most recent comment from [deleted]:Hey Ramon,I believe that the problem is most likely caused by that the fontawesome fonts are not included to the front-end of your site only to the back-end, that is why it does not appear properly. ... foscolino stretch imageClosed   LayerSlider for WordPress   Updated December 31, 2016 at 7:39pm   7 Most recent comment from foscolino:Hi Attila, thanks for you answer, i attemp a fix ...Happy Holidays! ADHDassassin Layerslider Hover OpacityClosed   LayerSlider for WordPress   Updated December 31, 2016 at 7:39pm   2 Most recent comment from [deleted]:Hey ADHDassassin,Thank you for your feedback. We were able to reproduce the problem on our end as well and we are going to include a fix for this to an upcoming release. sagitnz scroll iconClosed   LayerSlider for WordPress   Updated December 30, 2016 at 2:20pm   2 Most recent comment from [deleted]:Hey sagitnz,The Landing Page demo slider that you are referring to is available at the Template Store. You can import it and check what settings we used and how we set it up exactly.