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Public Tickets

Kenneth Gundersen Set same Slide timing for all slidesClosed   LayerSlider for WordPress   Updated December 30, 2016 at 2:12pm   2 Most recent comment from [deleted]:Hey Kenneth, Unfortunately at the moment there is no option in the plugin to change the slide options (like duration) globally on all slides.  Thomas Preview window in slider back end is very small,Closed   LayerSlider for WordPress   Updated December 30, 2016 at 1:54pm   5 Most recent comment from [deleted]:I'm afraid I can only repeat my suggestion unfortunately. There is no issue like this in the latest release of LayerSlider, we were not able to reproduce this on our end and other users do not expe ... Aquaponicsinstitute Navigation Menu behind sliderClosed   LayerSlider for WordPress   Updated December 29, 2016 at 5:54pm   2 Most recent comment from [deleted]:Hey Aquaponicsinstitute,You will need to set a higher z-index value for your menu than the slider to solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom S ... sashareds Feature enquiryClosed   LayerSlider for WordPress   Updated December 29, 2016 at 4:57am   4 Most recent comment from [deleted]:Hey sashareds,Since the plugin itself is functioning as intended and this feature was not advertised or promised, unfortunately we are not able to offer you a refund in this case.However we have creat ... Peter Cannot Align Layers Precisely?Closed   LayerSlider for WordPress   Updated December 29, 2016 at 3:35am   3 Most recent comment from Peter:Thanks for letting me know, Attila. I really appreciate it.Regards, Peter coreyritter Will not load properly on homepageClosed   LayerSlider for WordPress   Updated December 29, 2016 at 3:19am   12 Most recent comment from coreyritter:Not sure what image was redslate.png, we have not changed anything with the background and over a year and that file was not in the media bin. The slider was working fine up until last few weeks.Anyho ... xhhb Setting up a callback functionClosed   LayerSlider for WordPress   Updated December 29, 2016 at 2:58am   3 Most recent comment from [deleted]:Hey xhhb,The problem is that you have used "$" instead of a jQuery keyword. The "$" cannot be used in this case because of certain WP compatibility reasons.This is the proper code you will need to ... rmznovali Template Store Import is Not WorkingClosed   LayerSlider for WordPress   Updated December 28, 2016 at 3:05pm   2 Most recent comment from [deleted]:Hey rmznovali, Could you please specify what is happening exactly when you try to import ? Do you get an error message or does the import never finish ? Also, please check the System Status on the ... Chantel Charged twice same itemClosed   LayerSlider for WordPress   Updated December 28, 2016 at 2:48pm   2 Most recent comment from [deleted]:Hey Chantel,Sure, we understand. Please open a refund request for the mistaken purchase through the official Envato channel so we can accept it. jbruce308 HELP! NEED TO REMOVE WHITE SPACE BELOW SLIDERClosed   LayerSlider for WordPress   Updated December 28, 2016 at 2:44pm   2 Most recent comment from [deleted]:Hey jbruce308,Please show us your site with the slider where we can check this. 00alex СлайдClosed   LayerSlider for WordPress   Updated December 28, 2016 at 2:25pm   11 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you face any more issues please show us your site where we can check this responsive problem and suggest a solution. johnburton Can't update pluginClosed   LayerSlider for WordPress   Updated December 28, 2016 at 2:21pm   2 Most recent comment from [deleted]:Hey johnburton,This error message is usually being displayed when the plugin is not activated and you try to update it.In case it is, please try to reactivate it (deactiate and then immediately activ ... Kai Meinke Text Background not in PositionClosed   LayerSlider for WordPress   Updated December 27, 2016 at 1:31pm   3 Most recent comment from Kai Meinke:Perfect support and quick fix. Thank you! Gonzo1982 Size of SliderClosed   LayerSlider for WordPress   Updated December 24, 2016 at 2:29am   5 Most recent comment from [deleted]:As we can see the slider is still in fullwidth mode. Most likely there is some kind of caching in your installation preventing the changes you have made from going live.Please check if you or your the ... jaymitchell108 Styling messed up; video alsoClosed   LayerSlider for WordPress   Updated December 24, 2016 at 2:25am   3 Most recent comment from [deleted]:Hey jaymitchell108,1. + 2. Unfortunately without seeing the back-end and what the slider should look like, we cannot really tell what is wrong exactly. Please provide us with screenshots of the slide ...