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Public Tickets

envatojlc Updated Image Does Not AppearClosed   LayerSlider for WordPress   Updated January 27, 2017 at 3:30pm   2 Most recent comment from [deleted]:Hey envatojlc, If it is working and showing up in the back-end then it will be some kind of caching preventing the changes on the front-end. Please check your installation for other sources of cachin ... danieltmjr Keep sliders responsive to different monitor sizesClosed   LayerSlider for WordPress   Updated January 27, 2017 at 2:06pm   2 Most recent comment from [deleted]:Hey danieltmjr,The plugin's responsive mode will take care of that. You will need to select the proper responsive layout you want to use (normal,fulldiwth,fullsize) and from then on the slider and i ... magnuskaesar Hover effect disapear to put a linkClosed   LayerSlider for WordPress   Updated January 27, 2017 at 3:26am   2 Most recent comment from [deleted]:Hey magnuskaesar,We are including the fix for the hover+link layer issue to the next update. We are planning to release it in a week.Thank you for your understanding and sorry for the inconveniences. ProActMarketing HoverClosed   LayerSlider for WordPress   Updated January 27, 2017 at 2:04am   7 Most recent comment from [deleted]:Thank you for your feedback. We are planning to release the update in a week with the fixes included. Yusuf ActivationClosed   LayerSlider for WordPress   Updated January 27, 2017 at 2:01am   3 Most recent comment from [deleted]:Dear Yusuf,It seems you did not read my previous response or the notification on your own screenshot. Please read them again carefully.Your theme and our plugin are two separate items, therefore you ... Stéphanie Layerslider is not working anymore, no recording, no import possible too.Closed   LayerSlider for WordPress   Updated February 3, 2017 at 5:44pm   5 Most recent comment from Stéphanie:Hi Attila, Thank you very much, it’s perfect ! Everything is back into place. Fantastic ! Thank you so much for your help. Kindest regards, Stephanie. Yusuf activationClosed   LayerSlider for WordPress   Updated January 26, 2017 at 2:50pm   2 Most recent comment from [deleted]:Hey Yusuf,As the notification on your screenshot indicates, your theme's license code is not valid for LayerSlider so you cannot activate the plugin with it. In case if you've received LayerSlider as ... Damian Issue with update from v.5 to v.6 of LayerSliderClosed   LayerSlider for WordPress   Updated January 26, 2017 at 2:43pm   5 Most recent comment from [deleted]:Thank you for your feedback, glad you could solve the problem.The options in the Slider Settings should not change on updating the plugin but we will take a look at them to investigate this issue. nndesignstudios My purchase code isn't working?Closed   LayerSlider for WordPress   Updated January 26, 2017 at 2:43pm   2 Most recent comment from [deleted]:Hey nndesignstudios,I have checked and this purchase code does seem to be invalid.Are you sure it is for LayerSlider and not for another item ? Simon purchase codeClosed   LayerSlider for WordPress   Updated January 26, 2017 at 2:37pm   2 Most recent comment from [deleted]:Hey Simon, We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/ Douglas plug in functions simply do not workClosed   LayerSlider for WordPress   Updated January 25, 2017 at 11:26pm   3 Most recent comment from Douglas:Hi Ho You got it.  It was an incompatibility with another plugin.  Thanks for the quick response. Regards Doug Lagasse ADHDassassin Line Breaks not working in TextClosed   LayerSlider for WordPress   Updated January 25, 2017 at 11:00pm   7 Most recent comment from ADHDassassin:Oh I guess I had it set so fast I didn't notice that effect was working. Thanks! Jeff Kaiser TemplatesClosed   LayerSlider for WordPress   Updated January 25, 2017 at 12:33pm   7 Most recent comment from [deleted]:Thank you for your feedback, glad you managed to solve it. Jim New releasesClosed   LayerSlider for jQuery   Updated January 25, 2017 at 12:31pm   2 Most recent comment from [deleted]:Hey Jim,Unfortunately there are no release dates available, but we are planning to include more and more templates to the upcoming versions. Matt Perteous Hover transition doesn't work.Closed   LayerSlider for WordPress   Updated January 25, 2017 at 12:26pm   4 Most recent comment from [deleted]:We are planning to release the update in a week.Please refer to the following url for updating instructions: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#updating