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Public Tickets

Daniel Geiger Embed youtube videoClosed   LayerSlider for jQuery   Updated January 17, 2017 at 9:56pm   2 Most recent comment from [deleted]:Hey Daniel Geiger,There is a video demo slider available in the Template Store that you can import and check its settings and how it was set up exactly. According to the market system, we've noticed ... erica LayerSlider UpdateClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:54pm   2 Most recent comment from [deleted]:Hey erica, It seems like your site does not meet the plugin requirements and that is causing the problem. LayerSlider needs at least PHP 5.3 and the Multibyte String Extension to be installed on yo ... Modestas LayerSlider capabilitiesClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:51pm   2 Most recent comment from [deleted]:Hey Modestas,At the moment there is no option in the plugin to create this kind of scrolling effect unfortunately. The Envato system indicates that you haven't purchased LayerSlider from us. In case ... PTUSA Video Slide No SoundClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:39pm   4 Most recent comment from [deleted]:As I've mentioned the sound will be muted if you add the video layer as a background, but you can still give the layer 100% width and height for the same effect. Please check the styling settings of ... YogiFish Origami EffectClosed   LayerSlider for jQuery   Updated January 17, 2017 at 9:36pm   2 Most recent comment from [deleted]:Hey YogiFish,As we've mentioned in the comments section, the related part is located in the Adding Slides -> Special Effects -> Origami section. Please note that the origami effect cannot be used on ... volumen Linking layers with hover animationClosed   LayerSlider for jQuery   Updated January 17, 2017 at 12:52pm   2 Most recent comment from [deleted]:Hey volumen,Thank you for your feedback, we are aware of this problem and we are going to include a fix for it in the next update. Guilhem URGENT : always center background in the viewportClosed   LayerSlider for jQuery   Updated January 16, 2017 at 10:58pm   3 Most recent comment from [deleted]:Hey Guilhem, Thank you for the feedback. If you want to center a layer inside the slider, you will need to set 50% for its width and height values. This way the layer will scale proportionally and b ... Stuart Strutin Updated to 6.0 and can't figure out how to make slider workClosed   LayerSlider for WordPress   Updated January 16, 2017 at 10:53pm   2 Most recent comment from [deleted]:Hey Stuart Strutin,You can find all publishing methods that you can use to insert sliders to your pages described in the documentation. Please refer to the followin url: https://support.kreaturamed ... andrevan Static layer appears behind the other layer in other slide.Closed   LayerSlider for WordPress   Updated January 16, 2017 at 10:43pm   2 Most recent comment from [deleted]:Hey andrevan,You will need to use a z-index attribute in the custom css field to position the static layer on the following slides. To place a static layer over of all other layers, you need to set ... John Broken PHPClosed   LayerSlider for WordPress   Updated January 14, 2017 at 7:27pm   2 Most recent comment from [deleted]:Hey John,We have replied to your other ticket regarding the same matter, I'm closing this one. gian luigi purchase codeClosed   LayerSlider for WordPress   Updated January 14, 2017 at 4:37am   2 Most recent comment from [deleted]:Hey gian luigi,Your purchase code does not seem to be valid. Are you sure that this license is for LayerSlider ?In case you have received LayerSlider bundled with a theme, updates and item support ar ... Emmanuelle Garcia A white screen appear before the sliderClosed   LayerSlider for WordPress   Updated January 14, 2017 at 4:26am   2 Most recent comment from [deleted]:Hey Emmanuelle Garcia,I do not believe that the white blank area on pageload is generated by the slider itself but unfortunately without seeing the problem live we cannot really tell what is wrong. ... P_001 Impossible to center text on mobile ...Closed   LayerSlider for WordPress   Updated January 14, 2017 at 3:54am   4 Most recent comment from [deleted]:Hey Philippe,We have checked your site on multiple devices, on both Android and iOS and were not able to reproduce the problem, for us the text is centered properly.It seems like there is nothing tha ... chris svg supportClosed   LayerSlider for WordPress   Updated January 14, 2017 at 3:47am   2 Most recent comment from [deleted]:Hey chris,I have checked on it and for me the svg is working properly the same as before. Could you please show an example where we can see the error ? Anita Deckers font size for mobile layoutClosed   LayerSlider for WordPress   Updated January 14, 2017 at 3:45am   4 Most recent comment from [deleted]:At the moment you can only select up to 30 items from the results dropdown menu, we might raise this limit in the future.However if you don't select a certain item but leave it on 'following', it w ...