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Public Tickets

jmediajones Product ActivationClosed   LayerSlider for WordPress   Updated January 20, 2017 at 1:56pm   2 Most recent comment from [deleted]:Hey jmediajones,Usually these issues are related to invalid server settings. Please check the System Status located on the WordPress sidebar to see if there are any error messages. Jason Green Layerslider issue. fails to rotate on all slides.Closed   LayerSlider for WordPress   Updated January 20, 2017 at 1:45pm   4 Most recent comment from [deleted]:The images might be there in the back-end but as you can see the error messages in the browser's console they are not loaded properly on the front-end. Several images are not accessible, their path co ... MHarris400 ButtonsClosed   LayerSlider for WordPress   Updated January 19, 2017 at 5:50pm   2 Most recent comment from [deleted]:Hey MHarris400,There are no pre-built buttons available in the plugin, you have to create them yourself or insert them from another source.You can import our demo sliders that have buttons included f ... scottvarga Maximum number of installsClosed   LayerSlider for WordPress   Updated January 19, 2017 at 5:02pm   2 Most recent comment from [deleted]:Hey Scott Varga, We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/ Kim Auld Adding Custom FontClosed   LayerSlider for WordPress   Updated January 19, 2017 at 4:55pm   2 Most recent comment from [deleted]:Hey Kim Auld,Unfortunately the font you are trying to use is not part of the Google Fonts that our plugin uses, so you cannot add it in the admin area.However, if you load it from an external source ... Issam Kanafani LayerSlider Design FeatureClosed   LayerSlider for WordPress   Updated January 19, 2017 at 4:52pm   2 Most recent comment from [deleted]:Hey Issam Kanafani,As I can see the first slider is a simple one with sliding from right animation, you should have no problem recreating it with our plugin. However the second one utilizes custom na ... Jason Hartley-Smith Since upgrade slider exceeds max widthClosed   LayerSlider for WordPress   Updated January 19, 2017 at 4:46pm   2 Most recent comment from [deleted]:Hey Jason Hartley-Smith, You are using the fullwidth layout, this mode will always force the slider to take up the full width of the page it is inserted to regardless of the page's ayout. In case ... Guilhem A little question but impressed by your work so farClosed   LayerSlider for jQuery   Updated January 19, 2017 at 4:41pm   2 Most recent comment from [deleted]:Hey Guilhem,You can find the layer transition options listed in the documentation in the Adding Layers / Layer transitions section. You will need to set an ending transition for the layer and also s ... Frederickads Layer Slider DisappearingClosed   LayerSlider for WordPress   Updated January 18, 2017 at 10:20pm   2 Most recent comment from [deleted]:Hey Frederickads,I have checked your site and for me the slider is being displayed at the moment.Have you managed to fix the problem in the meantime ? Guilhem overflow:visibleClosed   LayerSlider for jQuery   Updated January 18, 2017 at 5:20pm   1 Most recent comment from Guilhem:problem solved. Sorry about that Daniel Geiger Embed youtube videoClosed   LayerSlider for jQuery   Updated January 17, 2017 at 9:56pm   2 Most recent comment from [deleted]:Hey Daniel Geiger,There is a video demo slider available in the Template Store that you can import and check its settings and how it was set up exactly. According to the market system, we've noticed ... erica LayerSlider UpdateClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:54pm   2 Most recent comment from [deleted]:Hey erica, It seems like your site does not meet the plugin requirements and that is causing the problem. LayerSlider needs at least PHP 5.3 and the Multibyte String Extension to be installed on yo ... Modestas LayerSlider capabilitiesClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:51pm   2 Most recent comment from [deleted]:Hey Modestas,At the moment there is no option in the plugin to create this kind of scrolling effect unfortunately. The Envato system indicates that you haven't purchased LayerSlider from us. In case ... PTUSA Video Slide No SoundClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:39pm   4 Most recent comment from [deleted]:As I've mentioned the sound will be muted if you add the video layer as a background, but you can still give the layer 100% width and height for the same effect. Please check the styling settings of ... YogiFish Origami EffectClosed   LayerSlider for jQuery   Updated January 17, 2017 at 9:36pm   2 Most recent comment from [deleted]:Hey YogiFish,As we've mentioned in the comments section, the related part is located in the Adding Slides -> Special Effects -> Origami section. Please note that the origami effect cannot be used on ...