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Public Tickets

David Baylor Can I get a transition to work from html5 video to next slide.Closed   LayerSlider for WordPress   Updated January 12, 2017 at 2:02am   2 Most recent comment from [deleted]:Hey David Baylor,The videos are also layers, so you can use the same animation settings in the Transition tab that you would use on any other layer (text, image etc). Or were you referring to somethi ... Guilhem in it possible to get 2 different sliders on the same page ?Closed   LayerSlider for jQuery   Updated January 11, 2017 at 8:17pm   3 Most recent comment from Guilhem:Thanks, problem solved. I was missing something in my code. clamonni error exporting a slideClosed   LayerSlider for WordPress   Updated January 11, 2017 at 7:43pm   6 Most recent comment from [deleted]:I have managed to log in and checked the System Status. There is an error, the PHP ZipArchive Extension is not installed. It is used for the import/export methods. Please contact your hosting provi ... Mark Videos not playing - Intermittent..Closed   LayerSlider for WordPress   Updated January 10, 2017 at 8:14pm   3 Most recent comment from [deleted]:Hey Mark,Thank you for your feedback. Yes, I believe the Vimeo video solution should be working this way.We have checked your site and were able to reproduce the issue. It seems to be occuring randoml ... Robyn Urgent Slider assistanceClosed   LayerSlider for WordPress   Updated January 10, 2017 at 8:09pm   2 Most recent comment from [deleted]:Hey Robyn,The Pause on hover option is located in the Slider Settings / Slideshow tab. The option to set the timing of the slides is called Duration and is located in the Slide Options / Slide Timing ... P_001 testClosed   LayerSlider for WordPress   Updated January 10, 2017 at 7:59pm   2 Most recent comment from [deleted]:Hey Philippe,Since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet). This new feature gives you the option to create separate layers for mobile and des ... David Baylor Layer not showing on websiteClosed   LayerSlider for WordPress   Updated January 10, 2017 at 7:06pm   4 Most recent comment from [deleted]:I see. If you would still like to achieve the layout you were referring to, please create a test page where we can check the issue with the invisible text layer so we can tell what is wrong exactly. ADHDassassin Disabling Autostart Slideshow Breaks slide transitions based on timeClosed   LayerSlider for WordPress   Updated January 10, 2017 at 12:52am   2 Most recent comment from [deleted]:Hey ADHDassassin,Thank you for your feedback.We have checked the connection between the autostart, pause and resume settings in the slideshow and there seems to a bug with a certain setup. We are g ... David Baylor Menu not working on home page & Slider images and controls showing outside of slider boundariesClosed   LayerSlider for WordPress   Updated January 9, 2017 at 10:27pm   2 Most recent comment from [deleted]:Hey David Baylor,I have checked your site but for me the slider appears correctly. There are no parts of it reaching out of the canvas and as I can see you have updated it to the latest release in th ... Elo_feedigitale Change nameClosed   LayerSlider for WordPress   Updated January 9, 2017 at 10:16pm   2 Most recent comment from [deleted]:Hey Elodie,You can change the slider's name in the field at the top of the Slider Settings and you can change the slides' names by double clicking on the slide tabs (Slide #1). harrietknight91 Image editorClosed   LayerSlider for WordPress   Updated January 9, 2017 at 10:10pm   2 Most recent comment from [deleted]:Hey harrietknight91,Please check the size of the slider, the slider layout and the dimension of the images you are uploading. If you enable the responsinve mode and the images are smaller than the sl ... Ramon TemplatesClosed   LayerSlider for WordPress   Updated January 7, 2017 at 3:18pm   6 Most recent comment from [deleted]:I have attached an export of the Sky Experience demo slider. Diana Layerslider won't update: error codeClosed   LayerSlider for WordPress   Updated January 7, 2017 at 5:01am   2 Most recent comment from [deleted]:Hey Diana, Unfortunately the error message itself does not provide much information for us. We cannot really tell from it, if it is generated by LayerSlider or another item, it could also be the ... carldrx Layer hops to top in Safari browserClosed   LayerSlider for WordPress   Updated January 7, 2017 at 4:56am   2 Most recent comment from [deleted]:Hey carldrx,This is a special behavior in Safari. When a video is reaching out of the slider canvas on the top and bottom and it has a controls attribute, Safari automatically repositions the video ... Seong Jin ​how can I change my thumbnail for each slider​?Closed   LayerSlider for WordPress   Updated January 6, 2017 at 5:05pm   2 Most recent comment from [deleted]:Hey Seong Jin,We have already replied to your other tickets.Currently there is no option to manually set a thumbnail for the slider preview in the sliders list. The preview image is automatically pull ...