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Public Tickets

Ramon Fontawesome IconsClosed   LayerSlider for WordPress   Updated December 31, 2016 at 8:12pm   2 Most recent comment from [deleted]:Hey Ramon,I believe that the problem is most likely caused by that the fontawesome fonts are not included to the front-end of your site only to the back-end, that is why it does not appear properly. ... foscolino stretch imageClosed   LayerSlider for WordPress   Updated December 31, 2016 at 7:39pm   7 Most recent comment from foscolino:Hi Attila, thanks for you answer, i attemp a fix ...Happy Holidays! ADHDassassin Layerslider Hover OpacityClosed   LayerSlider for WordPress   Updated December 31, 2016 at 7:39pm   2 Most recent comment from [deleted]:Hey ADHDassassin,Thank you for your feedback. We were able to reproduce the problem on our end as well and we are going to include a fix for this to an upcoming release. sagitnz scroll iconClosed   LayerSlider for WordPress   Updated December 30, 2016 at 2:20pm   2 Most recent comment from [deleted]:Hey sagitnz,The Landing Page demo slider that you are referring to is available at the Template Store. You can import it and check what settings we used and how we set it up exactly. Kenneth Gundersen Set same Slide timing for all slidesClosed   LayerSlider for WordPress   Updated December 30, 2016 at 2:12pm   2 Most recent comment from [deleted]:Hey Kenneth, Unfortunately at the moment there is no option in the plugin to change the slide options (like duration) globally on all slides.  Thomas Preview window in slider back end is very small,Closed   LayerSlider for WordPress   Updated December 30, 2016 at 1:54pm   5 Most recent comment from [deleted]:I'm afraid I can only repeat my suggestion unfortunately. There is no issue like this in the latest release of LayerSlider, we were not able to reproduce this on our end and other users do not expe ... Aquaponicsinstitute Navigation Menu behind sliderClosed   LayerSlider for WordPress   Updated December 29, 2016 at 5:54pm   2 Most recent comment from [deleted]:Hey Aquaponicsinstitute,You will need to set a higher z-index value for your menu than the slider to solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom S ... sashareds Feature enquiryClosed   LayerSlider for WordPress   Updated December 29, 2016 at 4:57am   4 Most recent comment from [deleted]:Hey sashareds,Since the plugin itself is functioning as intended and this feature was not advertised or promised, unfortunately we are not able to offer you a refund in this case.However we have creat ... Peter Cannot Align Layers Precisely?Closed   LayerSlider for WordPress   Updated December 29, 2016 at 3:35am   3 Most recent comment from Peter:Thanks for letting me know, Attila. I really appreciate it.Regards, Peter coreyritter Will not load properly on homepageClosed   LayerSlider for WordPress   Updated December 29, 2016 at 3:19am   12 Most recent comment from coreyritter:Not sure what image was redslate.png, we have not changed anything with the background and over a year and that file was not in the media bin. The slider was working fine up until last few weeks.Anyho ... xhhb Setting up a callback functionClosed   LayerSlider for WordPress   Updated December 29, 2016 at 2:58am   3 Most recent comment from [deleted]:Hey xhhb,The problem is that you have used "$" instead of a jQuery keyword. The "$" cannot be used in this case because of certain WP compatibility reasons.This is the proper code you will need to ... rmznovali Template Store Import is Not WorkingClosed   LayerSlider for WordPress   Updated December 28, 2016 at 3:05pm   2 Most recent comment from [deleted]:Hey rmznovali, Could you please specify what is happening exactly when you try to import ? Do you get an error message or does the import never finish ? Also, please check the System Status on the ... Chantel Charged twice same itemClosed   LayerSlider for WordPress   Updated December 28, 2016 at 2:48pm   2 Most recent comment from [deleted]:Hey Chantel,Sure, we understand. Please open a refund request for the mistaken purchase through the official Envato channel so we can accept it. jbruce308 HELP! NEED TO REMOVE WHITE SPACE BELOW SLIDERClosed   LayerSlider for WordPress   Updated December 28, 2016 at 2:44pm   2 Most recent comment from [deleted]:Hey jbruce308,Please show us your site with the slider where we can check this. 00alex СлайдClosed   LayerSlider for WordPress   Updated December 28, 2016 at 2:25pm   11 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you face any more issues please show us your site where we can check this responsive problem and suggest a solution.