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Public Tickets

Jenny LayerSlider not showing on IEClosed   LayerSlider for WordPress   Updated March 8, 2017 at 5:00pm   2 Most recent comment from [deleted]:Hey Jenny, In case if you've received LayerSlider as a bundled item in your theme, item support and plugin updates are handled by the theme author. Please contact the author of your theme about the a ... jillio Slider was working and now is notClosed   LayerSlider for WordPress   Updated March 8, 2017 at 4:53pm   4 Most recent comment from [deleted]:The plugin requirements have stayed the same. So I believe that there might have been some change on your end that triggered the error message. There could be different server settings on your deve ... Thomas Cross Slider not importingClosed   LayerSlider for WordPress   Updated March 8, 2017 at 2:47am   2 Most recent comment from [deleted]:Hey Thomas Cross,At the moment the demo sliders are only available at the Template Store.Unfortunately this is most likely going to be a server related issue, some kind of limitation preventing the im ... nymphbyte Slide with 4 sectionsClosed   LayerSlider for WordPress   Updated March 7, 2017 at 10:30pm   2 Most recent comment from [deleted]:Hey nymphbyte, Unfortunately there is no effect like this available in LayerSlider at the moment. To achieve a similar layout, you can create 4 separate image layers in 4 vertical sections and apply ... Jacqueline Synchronising LayerSlidersClosed   LayerSlider for WordPress   Updated March 7, 2017 at 8:18pm   2 Most recent comment from [deleted]:Hey Jacqueline,Unfortunately there is no feature like this available in LayerSlider at the moment. You cannot synchronize or chain together multiple sliders currently. The Envato system indicates th ... hannah activationClosed   LayerSlider for WordPress   Updated March 7, 2017 at 7:24pm   2 Most recent comment from [deleted]:Hey hannah,As the error message suggests, you cannot install LayerSlider twice. You will need to remove the bundled version first to be able to install the new release from us. Please note that this m ... jungzoo lee It is automatically moved to the slider position.Closed   LayerSlider for WordPress   Updated March 7, 2017 at 2:31pm   4 Most recent comment from [deleted]:Thank you for the feedback. We will check on the text transitions in IE. Regarding your license codes. We have recently launched a new site that you can use to check and reset the activations of yo ... cjkeeme Imported Slider will not SaveClosed   LayerSlider for WordPress   Updated March 6, 2017 at 10:52pm   4 Most recent comment from [deleted]:The problem is almost certainly caused by a server configuration issue or server limitation. As the error message suggests, the webserver cannot save and fails with a '404 Not Found' error, which is d ... nulrick text centeringClosed   LayerSlider for WordPress   Updated March 6, 2017 at 10:11pm   2 Most recent comment from [deleted]:Hey nulrick, The 'BE' text layer is properly centered. However the 'who YOU are' and 'who WE are' layers are not, this is why the 'BE' layer looks misaligned. Charles Slider positioning is slightly off with Aegaeus themeClosed   LayerSlider for WordPress   Updated March 6, 2017 at 9:12pm   2 Most recent comment from [deleted]:Hey Charles,I have checked your site but for me there is no gap between the slider and the menu at the moment.Have you managed to solve the problem in the meantime ?In case not, could you please speci ... tenniscoach Using Layer Slider in another websiteClosed   LayerSlider for WordPress   Updated March 6, 2017 at 8:54pm   2 Most recent comment from [deleted]:Hey tenniscoach, We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-ac ... muimuilam activation got cancelled after site was movedClosed   LayerSlider for WordPress   Updated March 6, 2017 at 8:53pm   2 Most recent comment from [deleted]:Hey muimuilam, We have recently launched a new site that you can use to check and reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-acti ... nulrick 'forever' slides and mobile sizingClosed   LayerSlider for WordPress   Updated March 6, 2017 at 8:46pm   8 Most recent comment from [deleted]:The layers are 'generated' with the opening transition. The problem is that, if you navigate away from a slide before a layer's Transition IN time, said layer will not be 'created', so it will not app ... Amir Hussein Activation FailureClosed   LayerSlider for WordPress   Updated March 6, 2017 at 5:20pm   3 Most recent comment from Amir Hussein:Amazing, thank you! AGOGOMEDIA Problem with Beaver BuilderClosed   LayerSlider for WordPress   Updated March 6, 2017 at 5:54am   2 Most recent comment from [deleted]:Hey AGOGOMEDIA,I believe the problem might be related to how the Beaver Builder implements the slider. Please try to insert the slider with one of the default methods listed in the documentation ( ht ...