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Public Tickets

maggie Cancelation of Product?Closed   LayerSlider for WordPress   Updated March 14, 2017 at 7:56pm   3 Most recent comment from maggie:I purchased it on 02 March 2017, 12 days ago.  The plugin shows as being activated however the note on the top indcates that it is cancelled.  Each time I try to re-activate it, it goes back to bein ... trendsettersmedia Compatibilty with Visual Composer 5.1Closed   LayerSlider for WordPress   Updated March 14, 2017 at 7:46pm   3 Most recent comment from [deleted]:Hey trendsettersmedia, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. rmeitel design optionsClosed   LayerSlider for WordPress   Updated March 14, 2017 at 4:49pm   2 Most recent comment from [deleted]:Hey rmeitel,The layer animation options such as rotate can be found under the Transition tab of the Layers section. You can set the layer to rotate there and also set its timing to come up first. The ... Jeferson Oliveira activationClosed   LayerSlider for WordPress   Updated March 14, 2017 at 3:12pm   2 Most recent comment from [deleted]:Hey Jeferson Oliveira, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and u ... theonlybob iOS background imageClosed   LayerSlider for WordPress   Updated March 14, 2017 at 3:07pm   10 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. lemonheaddesign Setting up video slideClosed   LayerSlider for WordPress   Updated March 14, 2017 at 3:17am   4 Most recent comment from [deleted]:You do not need to use the open in parent frame, just simply open on the same page.In case you are still experiencing problems with it after chaning it, please show us your site where we can see it. ... dmuschette header error coming up after activationClosed   LayerSlider for WordPress   Updated March 14, 2017 at 3:12am   2 Most recent comment from [deleted]:Hey dmuschette,This issue does not seem to be related to LayerSlider. If you check your pasted code, it references to plugin called ”welcome-to-wordpress”. This is also confirmed by the “WTWP” ... envatojlc WordPress 4.7.3 compatibilityClosed   LayerSlider for WordPress   Updated March 13, 2017 at 8:37pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Emarksas export slidesClosed   LayerSlider for WordPress   Updated March 13, 2017 at 8:06pm   4 Most recent comment from [deleted]:You can do it with the 'Bulk Actions' drop-down menu under the sliders list. kimmikennedy Slide RenamingClosed   LayerSlider for WordPress   Updated March 13, 2017 at 4:14pm   6 Most recent comment from kimmikennedy:Hopefully in a future release you change that, it is really doesn't make sense.Your saying for I would have to duplicate the same layer 3 different times? So I would position a layer, duplicate it aga ... steveok word wrap with other layersClosed   LayerSlider for WordPress   Updated March 13, 2017 at 4:13pm   2 Most recent comment from [deleted]:Hey steveok,The problem is that the minimum font size option prevents the text layers from going under a certain size. However the slider itself will still scale down proportionally on small screens. ... DeniseFaucher Layer SliderClosed   LayerSlider for WordPress   Updated March 13, 2017 at 4:06pm   2 Most recent comment from [deleted]:Hey DeniseFaucher,I have checked your site but I wasn't able to reproduce the issue from your screenshot at the moment. There are no white lines for me Have you managed to fix the problem in the mea ... wildwyre Wildschut Images problemsClosed   LayerSlider for WordPress   Updated March 13, 2017 at 1:11am   3 Most recent comment from [deleted]:Hey wildwyre, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. paradigmgraphic Big Red "Jquery to old" warningClosed   LayerSlider for WordPress   Updated March 13, 2017 at 12:47am   2 Most recent comment from [deleted]:Hey paradigmgraphic,LayerSlider requires at least jQuery 1.8.0 to properly work. As I can see the "WP Elegant Testimonial" plugin is pulling in an outdated jQuery version which is causing this issue. ... Matilde invalid purchase codeClosed   LayerSlider for WordPress   Updated March 12, 2017 at 11:56pm   2 Most recent comment from [deleted]:Hey Matilde, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates wil ...