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Public Tickets

RandyBassett Configuring CrossfadingClosed   LayerSlider for WordPress   Updated February 17, 2017 at 4:12pm   2 Most recent comment from [deleted]:Hey Randy,There is a dedicated Crossfade slide animation available in the Slide Transition list that you can choose for this purpose. Please note that you have to add a slide background for the slide ... nobledavidson UpdatesClosed   LayerSlider for WordPress   Updated February 17, 2017 at 3:20pm   2 Most recent comment from [deleted]:Hey Leah,In case you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products. Item support and updates ... DeniseFaucher Layer slider and BridgeClosed   LayerSlider for WordPress   Updated February 16, 2017 at 8:51pm   2 Most recent comment from [deleted]:Hey Denise,The bridge builder that you are using is not related to us and we have no control over it, so unfortuantely we cannot provide you with a solution from our end.I'd recommend contacting the a ... werksfarbe Best practise: background videos on iPhoneClosed   LayerSlider for jQuery   Updated February 16, 2017 at 8:16pm   2 Most recent comment from [deleted]:Hey werksfarbe,This is the typical OS behavior and it might be varying depending on the device, but unfortunately we do not have much control over it.We have already included a workaround for cases ... cedaly1968 HTTPSClosed   LayerSlider for WordPress   Updated February 16, 2017 at 7:56pm   2 Most recent comment from [deleted]:Hey cedaly1968,You do not have to update the links inside LayerSlider, it is done automatically by the plugin.We have checked your site but we do not see any HTTPS issue generated by our plugin, the ... Selim Akyol WP Layer Slider doesnt play on mobileClosed   LayerSlider for WordPress   Updated February 16, 2017 at 7:12pm   2 Most recent comment from [deleted]:Hey Selim Akyol, Unfortunately the video displays are quite limited on mobile browsers, due to certain restrictions the autoplay or background playback will not work so your videos won't start automa ... Joaquín Activate licenseClosed   LayerSlider for WordPress   Updated February 16, 2017 at 7:09pm   2 Most recent comment from [deleted]:Hey Joaquín,In case you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and upda ... LaTonya Error message i receive when attempting to save updates to Layer Slider WPClosed   LayerSlider for WordPress   Updated February 16, 2017 at 3:14pm   2 Most recent comment from [deleted]:Hey LaTonya, According to the notifications provided by the System Status on your screenshot, there are unmet dependencies on your server. LayerSlider needs at least PHP 5.3 or newer and the Multi ... gregpaus layer slider font sizeClosed   LayerSlider for WordPress   Updated February 16, 2017 at 2:56pm   2 Most recent comment from [deleted]:Hey gregpaus, Since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet).This new feature gives you the option to create separate layers for mobile and de ... wxander Unable to view slides on Live siteClosed   LayerSlider for WordPress   Updated February 16, 2017 at 2:01pm   2 Most recent comment from [deleted]:Hey Wendy,Issues like this are usually caused by caching. Please check your installation for any caching plugins or solutions (your theme might also include one) that could prevent the changes made ... Zocios Kanig Layer tming, formatting text, links, hover effectsClosed   LayerSlider for WordPress   Updated February 16, 2017 at 1:01am   16 Most recent comment from Zocios Kanig:Thanks again! I'm sorry that I missed seeing the Auto-start setting. It all works perfectly now! I really appreciate your help. We can close this ticket. Cheers, Steve designdiva3 Javascript conflictClosed   LayerSlider for WordPress   Updated February 16, 2017 at 12:36am   8 Most recent comment from John G:I can see the issue, but I'm not yet sure what's causing it. I suspect to other scripts since nobody reported an issue like this and we couldn't reproduce it on our end. Please try to temporarily remo ... ouvina layerslider wp no guarda cambiosClosed   LayerSlider for WordPress   Updated February 15, 2017 at 11:50pm   7 Most recent comment from [deleted]:I have logged in, looked around and found the problem. Unfortunately the issue that is preventing LayerSlider from working properly is server related. More specifically it is caused by certain server ... bmw411973 New TemplateClosed   LayerSlider for WordPress   Updated February 15, 2017 at 11:26pm   3 Most recent comment from bmw411973:thank you sanleaf Simple Slider TemplateClosed   LayerSlider for WordPress   Updated February 15, 2017 at 5:05pm   2 Most recent comment from [deleted]:Hey sanleaf,You can find every demo slider available for import in the Template Store. I'm sure you can find one that fits your needs there.