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Public Tickets

Ali site is not working properly after activating pluginClosed   LayerSlider for WordPress   Updated March 2, 2017 at 1:22am   3 Most recent comment from [deleted]:Hey Ali, LayerSlider is fully compatible with PHP 7. The problem is most likely related to something else. Is there a way you can set up a test site, that you can leave there for us to see the issue ... eranfixer slider not work on mozilla firefox and macClosed   LayerSlider for WordPress   Updated March 1, 2017 at 10:47pm   2 Most recent comment from [deleted]:Hey Eran, I have checked your site but I do not see LayerSlider being used on it currently.  Have you removed in the meantime ? In case yes, could you please set up a test page for us where we can ... WEtheme Layers are always aligning to leftClosed   LayerSlider for WordPress   Updated March 1, 2017 at 10:45pm   3 Most recent comment from [deleted]:Hey WEtheme, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Siro Layer slider EnfoldClosed   LayerSlider for WordPress   Updated March 1, 2017 at 2:40pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. SYLVIE DE GHESELLE Problem to save my workClosed   LayerSlider for WordPress   Updated March 1, 2017 at 2:33pm   2 Most recent comment from [deleted]:Hey SYLVIE DE GHESELLE, There is no limit for sliders/slides/layers you can use, but your web server configuration could prevent creating more content after a point. Please check the LayerSlider Sys ... Vinit SERVER CONFIRGRATION ISSUES DETECTEDClosed   LayerSlider for WordPress   Updated March 1, 2017 at 2:30pm   2 Most recent comment from [deleted]:Hey Vinit,The plugin detects these unmet dependecies and displays this notifications when it finds any. As long as the error message is there, unfortunately there is still a missing part. Your host ... wootstudio A questionClosed   LayerSlider for WordPress   Updated March 1, 2017 at 2:25pm   2 Most recent comment from [deleted]:Hey wootstudio,As I can see this slider utilizes a couple of text layers with simple transitions and a background image. What you need to achieve this is the 'Offset' layer transition, you can use ... Melford Can't enter purchase code that we were given.Closed   LayerSlider for WordPress   Updated March 1, 2017 at 1:55pm   2 Most recent comment from [deleted]:Hey Melford,There was a temporary issue with the Envato servers that prevented the activation. They have fixed this problem since, so it should be working properly now. muckypoo Layer Slider DemoClosed   LayerSlider for WordPress   Updated February 28, 2017 at 8:58pm   3 Most recent comment from muckypoo:Thanks for your reply.Looking forward to the next major update.Best regards,Kevin MADtogs Play scrollClosed   LayerSlider for WordPress   Updated February 28, 2017 at 8:37pm   2 Most recent comment from [deleted]:Hey Pablo,In case you meant the whole site's layout and scrolling effect, I'm afrad it's not possible to recreate it with LayerSlider. The play by scroll feature in our plugin is not capable of such c ... Patrick Maloney Text layer problemClosed   LayerSlider for WordPress   Updated February 28, 2017 at 7:22pm   5 Most recent comment from [deleted]:I have checked the test page and managed to locate the problem. The issue is caused by the following code in your style.css: .ls-layer {position: absolute;left: 0;top: 0;height: 20px;width: 100%;-we ... nulrick mobile & responsive text not resizingClosed   LayerSlider for WordPress   Updated February 28, 2017 at 4:14pm   2 Most recent comment from [deleted]:Hey nulrick,Please refer to your other ticket regarding the same matter about mobile text size. nulrick slider size in percentage instead of pixelsClosed   LayerSlider for WordPress   Updated February 28, 2017 at 4:13pm   2 Most recent comment from [deleted]:Hey nulrick, Since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet).This new feature gives you the option to create separate layers for mobile and des ... Giulia I can't set the transition effect I wantClosed   LayerSlider for WordPress   Updated February 28, 2017 at 3:19pm   4 Most recent comment from [deleted]:That is the transition (Sliding from left) that is currently selected for all of your slides. You can change the animation in the 'Slide Transition' section with the 'Select Transitions' button. You ... abrulia The Auto update keeps failingClosed   LayerSlider for WordPress   Updated February 28, 2017 at 3:16pm   8 Most recent comment from [deleted]:Yes, you will need to remove the current version first to be able to install the new one.As mentioned in the previous reply, your sliders are stored in the database so they will not be deleted in thi ...