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Public Tickets

ragnarctorp Enabeling add-onsClosed   LayerSlider for WordPress   Updated March 16, 2017 at 2:04pm   2 Most recent comment from [deleted]:Hey ragnarctorp,I believe you have contacted the wrong author, you might have mistaken us with the Rev Slider team. We are the creator of the LayerSlider plugin, we have no relation to these add-ons ... efficado Random slidesClosed   LayerSlider for WordPress   Updated March 16, 2017 at 12:08am   8 Most recent comment from [deleted]:You could try to use the LayerSlider API to achieve a similar effect. You can access the first slide's index with it and change it with the sliderDidLoad event.https://support.kreaturamedia.com/docs/ ... nezam05 responsiveness of the slide on mobile devicesClosed   LayerSlider for WordPress   Updated March 15, 2017 at 10:33pm   2 Most recent comment from [deleted]:Hey nezam05,I have replied to your other ticket regarding the same problem. robertodelia Purchase Code invalidClosed   LayerSlider for WordPress   Updated March 14, 2017 at 10:24pm   2 Most recent comment from [deleted]:Hey robertodelia, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and update ... raccoonbot Private TicketClosed   LayerSlider for WordPress   Updated March 14, 2017 at 10:24pm   2 Most recent comment from [deleted]:Hey raccoonbot,I have replied to your original ticket. Tom Norman update filesClosed   LayerSlider for WordPress   Updated March 14, 2017 at 9:35pm   2 Most recent comment from [deleted]:Hey Tom Norman,Judging from the error message, there is most likely a server related issue preventing the auto-update feature from working properly. Please check the LayerSlider System Status for any ... maggie Cancelation of Product?Closed   LayerSlider for WordPress   Updated March 14, 2017 at 7:56pm   3 Most recent comment from maggie:I purchased it on 02 March 2017, 12 days ago.  The plugin shows as being activated however the note on the top indcates that it is cancelled.  Each time I try to re-activate it, it goes back to bein ... trendsettersmedia Compatibilty with Visual Composer 5.1Closed   LayerSlider for WordPress   Updated March 14, 2017 at 7:46pm   3 Most recent comment from [deleted]:Hey trendsettersmedia, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. rmeitel design optionsClosed   LayerSlider for WordPress   Updated March 14, 2017 at 4:49pm   2 Most recent comment from [deleted]:Hey rmeitel,The layer animation options such as rotate can be found under the Transition tab of the Layers section. You can set the layer to rotate there and also set its timing to come up first. The ... Jeferson Oliveira activationClosed   LayerSlider for WordPress   Updated March 14, 2017 at 3:12pm   2 Most recent comment from [deleted]:Hey Jeferson Oliveira, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and u ... theonlybob iOS background imageClosed   LayerSlider for WordPress   Updated March 14, 2017 at 3:07pm   10 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. lemonheaddesign Setting up video slideClosed   LayerSlider for WordPress   Updated March 14, 2017 at 3:17am   4 Most recent comment from [deleted]:You do not need to use the open in parent frame, just simply open on the same page.In case you are still experiencing problems with it after chaning it, please show us your site where we can see it. ... dmuschette header error coming up after activationClosed   LayerSlider for WordPress   Updated March 14, 2017 at 3:12am   2 Most recent comment from [deleted]:Hey dmuschette,This issue does not seem to be related to LayerSlider. If you check your pasted code, it references to plugin called ”welcome-to-wordpress”. This is also confirmed by the “WTWP” ... envatojlc WordPress 4.7.3 compatibilityClosed   LayerSlider for WordPress   Updated March 13, 2017 at 8:37pm   5 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Emarksas export slidesClosed   LayerSlider for WordPress   Updated March 13, 2017 at 8:06pm   4 Most recent comment from [deleted]:You can do it with the 'Bulk Actions' drop-down menu under the sliders list.