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Public Tickets

ramiropuig How donwload a premium sliderClosed   LayerSlider for WordPress   Updated February 25, 2017 at 8:37pm   3 Most recent comment from [deleted]:Hey ramiropuig, You can import every available demo sliders from the Template Store. It can be accessed with the Template Store button at the top of the sliders list. Seong Jin 'NGAVY'(main letters in yellow) not showing off in mobile(smart phone)Closed   LayerSlider for WordPress   Updated February 25, 2017 at 8:14pm   8 Most recent comment from [deleted]:It was an experimental feature which was mistakenly left in the template. It does not serve any purpose in that slider so there should be no difference. Armando Estrada Continue slideshow after video endsClosed   LayerSlider for WordPress   Updated February 24, 2017 at 12:12am   10 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Rob Haralson change slide on hover (rather than click)Closed   LayerSlider for WordPress   Updated February 23, 2017 at 11:27pm   4 Most recent comment from Rob Haralson:Can't be done. Currently, you must click to change slides. lokacreative Product was deactivated after updateClosed   LayerSlider for WordPress   Updated February 23, 2017 at 6:43pm   13 Most recent comment from [deleted]:Again, thank you for your thoughts and for the feedback. We have already implemented your idea to the activation site. It should be listing the unused licenses now. TheRIFT layer slider does not save. all sliders disappear.Closed   LayerSlider for WordPress   Updated February 23, 2017 at 4:44pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Andres Distorted navigationClosed   LayerSlider for WordPress   Updated February 23, 2017 at 1:50pm   2 Most recent comment from [deleted]:Hey Andres, There is no issue like this present in the latest release of our plugin (6.1.6.), so unfortunately it is most likely a conflict problem on your installation. Most likely the slider's styl ... Sean_Taste glitch in mobile devicesClosed   LayerSlider for WordPress   Updated February 23, 2017 at 1:38pm   2 Most recent comment from [deleted]:Hey Sean_Taste,I have checked the url you provided but I do not see LayerSlider being used there at the moment. Where can we have a look at the problem ? Protocols Show latest posts from categoryClosed   LayerSlider for WordPress   Updated February 23, 2017 at 1:27pm   2 Most recent comment from [deleted]:Hey Protocols,You can use the Dynamic content from posts feature for this purpose. You can access it in the Layers -> Content area by choosing the proper layer type.You can also import the dynamic con ... JulesLinde Slider Navigation PositonClosed   LayerSlider for WordPress   Updated February 23, 2017 at 1:24pm   2 Most recent comment from [deleted]:Hey JulesLinde, Unfortunately at the moment there is no built-in option in the plugin to relocate or edit the navigation areas, you would need to do some coding to achieve it. Please note that it req ... clearchoicephotobooth Increase In 404 ErrorsClosed   LayerSlider for WordPress   Updated February 23, 2017 at 1:04pm   2 Most recent comment from [deleted]:Hey clearchoicephotobooth,These are fals detections. LayerSlider's directory structure was changed in version 6. Most likely web crawlers (search bots and such) have indexed the old URLs and still tr ... Naomi Home page slider not workingClosed   LayerSlider for WordPress   Updated February 23, 2017 at 12:35pm   2 Most recent comment from [deleted]:Hey Naomi, The Envato system indicates that you haven't purchased LayerSlider from us. In case if you've received LayerSlider as a bundled item in your theme, item support is handled by the theme aut ... jbruce308 Layer appears behind main static images, I need it to be in frontClosed   LayerSlider for WordPress   Updated February 23, 2017 at 5:09am   9 Most recent comment from sirenawilliams:Great. I submitted a ticket. Although it seems you respond to these ones faster.  Adrian Deactivation of siteClosed   LayerSlider for WordPress   Updated February 23, 2017 at 2:56am   4 Most recent comment from [deleted]:We have located an error on the activation site earlier today that affected some of our users. We have since fixed this issue, you should be able to use it properly now. Nora Purchased through theme, no item purchase code can't authorizeClosed   LayerSlider for WordPress   Updated February 23, 2017 at 2:39am   2 Most recent comment from [deleted]:Hey Nora, In case you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and update ...