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Public Tickets

EarlFisher How do I escalate a problem to a supervisory level or management level?Closed   LayerSlider for WordPress   Updated February 9, 2017 at 10:52pm   7 Most recent comment from EarlFisher:Thanks for your thoughts on that.  danieltmjr Layer TextClosed   LayerSlider for WordPress   Updated February 9, 2017 at 8:04pm   6 Most recent comment from [deleted]:I see now. The text receives a blue background after you enter the slider's fullscreen mode because of the double click. As you may know the double click is usually used for selecting text blocks, f ... Lin backgroundClosed   LayerSlider for WordPress   Updated February 9, 2017 at 4:09pm   4 Most recent comment from [deleted]:Thank you for the feedback, if you need further assistance please let us know. immermand slider function and text scrollClosed   LayerSlider for WordPress   Updated February 9, 2017 at 3:08pm   4 Most recent comment from [deleted]:Sorry for the delayed response. I have checked the http://hp-industrial.com/maler/ site and the slideshow there is achieved by combining multiple plugins and javascript solutions. Only a part of tha ... rjvd An error occurred while updating LayerSlider WP: Update package not available.Closed   LayerSlider for WordPress   Updated February 9, 2017 at 1:52pm   2 Most recent comment from [deleted]:Hey rjvd,Some of our users are experiencing issues with the auto-update feature at the moment. We are still investigating the source of the problem.  In the meantime you can download the plugin's p ... Lin No loopingClosed   LayerSlider for WordPress   Updated February 9, 2017 at 1:25pm   2 Most recent comment from [deleted]:Hey Lin,Yes it's possible, you can control the number of the loops of the slideshow with the Cycles option in the Slider Settings. Peter Layer text not aligning properly since upgradeClosed   LayerSlider for WordPress   Updated February 9, 2017 at 1:15pm   4 Most recent comment from [deleted]:Hey Peter,Thank you for the feedback, if you need further assistance please let us know. Mark LayerSlider Controls Not WorkingClosed   LayerSlider for WordPress   Updated February 9, 2017 at 1:14pm   4 Most recent comment from [deleted]:Thank you for the feedback, if you need further assistance please let us know. klevans123 Slider has stopped showing.Closed   LayerSlider for WordPress   Updated February 9, 2017 at 2:38am   4 Most recent comment from [deleted]:Thank you for the feedback, if you need further assistance let us know. Justin Inserting/Copying Slide to an existing sliderClosed   LayerSlider for WordPress   Updated February 8, 2017 at 9:05pm   4 Most recent comment from [deleted]:Thank you for the feedback, if you need further assistance let us know. marina Layer Slider activationClosed   LayerSlider for WordPress   Updated February 8, 2017 at 8:58pm   2 Most recent comment from [deleted]:Hey marina,I have checked and this purchase code is not valid for our plugin. Please note that you cannot use your theme's purchase code to activate LayerSlider as they are two different products. In ... lokibjensen Upgraded and now all sliders are no longer page widthClosed   LayerSlider for WordPress   Updated February 8, 2017 at 7:56pm   18 Most recent comment from [deleted]:Thank you for the feedback, if you need further assistance let us know. Liz mobile view settingClosed   LayerSlider for WordPress   Updated February 8, 2017 at 1:51pm   2 Most recent comment from [deleted]:Hey Liz, Since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet).This new feature gives you the option to create separate layers for mobile and desktop ... chris hover effect on slide buttonClosed   LayerSlider for WordPress   Updated February 8, 2017 at 1:36pm   2 Most recent comment from [deleted]:Hey Chris,As I can see from the screenshot you are using an older release of LayerSlider which did not include this feature yet. The hover effect has been added to the pugin in version 6. Drew Resizing large images down inside LayerSliderClosed   LayerSlider for WordPress   Updated February 8, 2017 at 1:26pm   4 Most recent comment from [deleted]:Unfortunately the background size options I was referring to (contain, stretch) were also added in version 6.