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Public Tickets

Live it is about the slider not working after activationClosed   LayerSlider for WordPress   Updated May 23, 2017 at 10:34am   3 Most recent comment from [deleted]:Hey Live,I have replied to your original ticket. Live i need support with the productClosed   LayerSlider for WordPress   Updated May 23, 2017 at 10:34am   4 Most recent comment from [deleted]:I have checked your site and the slider is being displayed at the moment. Please note that it has only one slide with a single text layer which is being shown in the top left corner. There are no oth ... sanan not changing slider pictureClosed   LayerSlider for WordPress   Updated May 23, 2017 at 8:25am   2 Most recent comment from [deleted]:Dear sanan, The Envato system indicates that you haven't purchased LayerSlider from us. If you've received LayerSlider as a bundled plugin in your theme, item support and updates will be provided by ... ddvanas ActivationClosed   LayerSlider for WordPress   Updated May 23, 2017 at 8:02am   2 Most recent comment from [deleted]:Dear Danelle, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates wi ... mhuber LayerSlider For WP not working in Edge browser, smart phones and tabletsClosed   LayerSlider for WordPress   Updated May 22, 2017 at 9:29pm   3 Most recent comment from [deleted]:Hey mhuber, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. creativeinflux Vimeo background videoClosed   LayerSlider for jQuery   Updated May 22, 2017 at 6:20pm   4 Most recent comment from [deleted]:The api=1 is loading the Vimeo Player API. It makes it possible for us to access the video data and to be able to control the playback. It's not completely clear why would it cause any trouble for you ... Word2Art Link not workingClosed   LayerSlider for WordPress   Updated May 22, 2017 at 5:03pm   2 Most recent comment from [deleted]:Hey Word2Art, Please make sure that the layer linking is not beneath the slide linking and that there are no other layers overlapping the linked layer.  Please also make sure that there are no othe ... Mauro error activaciónClosed   LayerSlider for WordPress   Updated May 22, 2017 at 1:00pm   2 Most recent comment from [deleted]:Hey Mauro,What is wrong with the activation exactly ? What does the error message say ? dayanadae No puedo utilizar este pluginClosed   LayerSlider for WordPress   Updated May 22, 2017 at 12:59pm   2 Most recent comment from [deleted]:Dear dayanadae, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates ... rvcomsoso SecurityClosed   LayerSlider for WordPress   Updated May 22, 2017 at 9:03am   2 Most recent comment from [deleted]:Dear rvcomsoso, There are no known vulnerability issues in the latest version of LayerSlider (6.4). Please make sure that your plugin is up-to-date. You can find udpating instructions in the docume ... Wanz85 can not get the activationClosed   LayerSlider for WordPress   Updated May 22, 2017 at 8:44am   2 Most recent comment from [deleted]:Hey Wanz85, This message appears because you have already activated your license on two domains and reached the activation limit. According to current Envato licensing conditions, a single regular l ... lucasnunes Popup isideClosed   LayerSlider for WordPress   Updated May 22, 2017 at 8:40am   7 Most recent comment from [deleted]:You can make layers static with the option called 'Keep this layer visible: ...'  It's located at the bottom of the layer transitions tab. techiven registering LayerSliderClosed   LayerSlider for WordPress   Updated May 22, 2017 at 8:38am   2 Most recent comment from [deleted]:Dear techiven, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates w ... hfmc slide not showClosed   LayerSlider for WordPress   Updated May 19, 2017 at 11:15am   4 Most recent comment from hfmc:server data, db restore and cache plug in delete.It seems to be.thank you. Attila. Sergio Slider is not workingClosed   LayerSlider for WordPress   Updated May 19, 2017 at 9:40am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.