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Public Tickets

Christian ErroClosed   LayerSlider for WordPress   Updated June 19, 2017 at 2:18pm   4 Most recent comment from [deleted]:Hey Christian,Unfortunately Envato does not offer any discount for buying multiple licenses at the moment. They are the operator of the marketplaces, we do not have any control over the available lic ... vaykhounv Can we put more Slider IDs in PHP function in order to show slides from different sliders?Closed   LayerSlider for WordPress   Updated June 19, 2017 at 11:58am   2 Most recent comment from [deleted]:Hey Vay, I have replied to your original ticket. raminmazur Plugin backend do not workClosed   LayerSlider for WordPress   Updated June 19, 2017 at 8:27am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. jimfrost Image SizingClosed   LayerSlider for WordPress   Updated June 18, 2017 at 12:31pm   3 Most recent comment from jimfrost:Thanks for the reply Attila.I have Essential Grid and Revolution Slider on my site with no optimisation warnings seen on GT Metrix. If delete the LayerSlider row then the warnings disappear.However, I ... Marcio bug in /plugins/LayerSlider/classes/class.ls.popup.phpClosed   LayerSlider for WordPress   Updated June 18, 2017 at 10:52am   4 Most recent comment from [deleted]:Hey Marcio, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. barbee0264 text colors not staying the same on mobile site as desktopClosed   LayerSlider for WordPress   Updated June 17, 2017 at 8:12pm   9 Most recent comment from barbee0264:the actual problem was with Jetpack plugin simonttz YouTube's OG:Image cover is not stretching the whole element(Cropped)Closed   LayerSlider for WordPress   Updated June 17, 2017 at 8:04pm   3 Most recent comment from [deleted]:Hey simonttz, The problem is that the video player was set up using a different aspect ratio than the video itself that it plays. Regarding video preview images, we are using the 'cover' method, whi ... drewgss Import slider runs when page refreshes there is not sliderClosed   LayerSlider for WordPress   Updated June 16, 2017 at 1:31pm   3 Most recent comment from drewgss:I tried it a number of times, and could not wait for our response so I rebuilt them. kpj003 Incompatibility issueClosed   LayerSlider for WordPress   Updated June 16, 2017 at 12:28pm   6 Most recent comment from John G:I'm glad it solved the issue!Advanced settings should not be changed in most cases. Newer versions also require additional confirmation to enable such options and the System Status page indicates issu ... Samyman Edit Slider Name (Dublicated Slider)Closed   LayerSlider for WordPress   Updated June 15, 2017 at 9:17pm   2 Most recent comment from [deleted]:Hey Samyman,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. ifpgGary Install FailClosed   LayerSlider for WordPress   Updated June 15, 2017 at 9:09pm   7 Most recent comment from [deleted]:Please open a refund request from your Envato profile then. We can only accept it that way. NevNic Slider Size (Height)Closed   LayerSlider for WordPress   Updated June 15, 2017 at 9:04pm   10 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. vadim Image layers on full screen sliderClosed   LayerSlider for WordPress   Updated June 15, 2017 at 8:23pm   2 Most recent comment from [deleted]:Hey vadim,An image layer can appear bigger than its original size due to the slider's responsive behavior. If you would like to prevent it, you can set the Slider Settings / Layout / Show Advanced S ... sgehrke Pop-upsClosed   LayerSlider for WordPress   Updated June 13, 2017 at 7:41pm   3 Most recent comment from sgehrke:Thank you. I did not know that I had to click the advanced tab. clevernameseo Use Thumbnail Hover ImageClosed   LayerSlider for jQuery   Updated June 13, 2017 at 6:31pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.