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Public Tickets

jimsyrob1882 LayerSlider product activation was canceled on this siteClosed   LayerSlider for WordPress   Updated May 15, 2017 at 7:47am   4 Most recent comment from jimsyrob1882:yes. i received LayerSlider as a bundled plugin ibizatrendy I can't add slidersClosed   LayerSlider for WordPress   Updated May 15, 2017 at 7:32am   2 Most recent comment from [deleted]:Hey ibizatrendy,As the error message suggests, LayerSlider have unmet dependencies on your site. It requires PHP 5.3.0 or newer, the PHP DOM extension and the PHP Multibyte String extension installed. ... mikephd80 Unable to install updatesClosed   LayerSlider for WordPress   Updated May 15, 2017 at 7:28am   2 Most recent comment from [deleted]:Dear mikephd80, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates ... timpeou Product ActivationClosed   LayerSlider for WordPress   Updated May 15, 2017 at 7:27am   2 Most recent comment from [deleted]:Dear timpeou, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates wi ... Iain Error Exporting SliderClosed   LayerSlider for WordPress   Updated May 13, 2017 at 8:43pm   3 Most recent comment from Iain:Hi Attila.I corrected the errors, and I can now export and import.Thanks very much for your help. ahmadthd Slider TemplatesClosed   LayerSlider for WordPress   Updated May 13, 2017 at 6:55am   2 Most recent comment from [deleted]:Hey ahmadthd,The demo sliders can only be accessed through the Template Store at the moment.The import problem is most likely caused by a web server configuration issue. Please check the LayerSlider S ... Mika Your purchase code appears to be invalidClosed   LayerSlider for WordPress   Updated May 12, 2017 at 1:05pm   4 Most recent comment from Mika:OK IT WORKS ! andystep Product Activation - Local to Live DomainClosed   LayerSlider for WordPress   Updated May 12, 2017 at 12:46pm   3 Most recent comment from andystep:Hi AttilaThanks for the speedy response and yes that's worked a treat :)Looks like the issue occurred when I changed the domain prefix from http://edmnt.com to http://www.edmnt.comMaybe something t ... squadrasiti Image change on mouse overClosed   LayerSlider for WordPress   Updated May 12, 2017 at 12:36pm   5 Most recent comment from squadrasiti:Great, thanks. laurietemplates Not looping at end of slide (or cycling)Closed   LayerSlider for WordPress   Updated May 12, 2017 at 12:08pm   2 Most recent comment from [deleted]:Hey laurietemplates, The looping feature only works with multiple slides. Since you only have one slide, there is no other content to loop through. You can duplicate your current slide to create an i ... digibob Autoplay across all slidersClosed   LayerSlider for WordPress   Updated May 12, 2017 at 12:04pm   2 Most recent comment from [deleted]:Hey Rob, Unfortunately there is no option in the plugin currently to change the settings of multiple sliders at once. We are aware of this problem affecting a few of our users and this error seems t ... Sam Chandler Update Changed Z-IndexClosed   LayerSlider for WordPress   Updated May 12, 2017 at 10:58am   2 Most recent comment from [deleted]:Hey maslerdanch, You will need to set a higher z-index value for that element than the slider to solve this. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom Sli ... relatively_minimal hide the circle of the bannerClosed   LayerSlider for WordPress   Updated May 12, 2017 at 10:44am   2 Most recent comment from [deleted]:Hey relatively_minimal,You can disable the circle timer in the Slider Settings -> Navigation Area tab. xljohan filtering media via the find posts with the filters aboveClosed   LayerSlider for WordPress   Updated May 12, 2017 at 10:29am   7 Most recent comment from [deleted]:Unfortunately there is no option to achieve this with LayerSlider at the moment. Mutio Layerslider on MobileClosed   LayerSlider for WordPress   Updated May 11, 2017 at 1:54pm   2 Most recent comment from [deleted]:Hey Mutio,We have replied to your original ticket.