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Public Tickets

cedaly1968 Layer Slider TimersClosed   LayerSlider for WordPress   Updated May 16, 2017 at 8:23pm   4 Most recent comment from [deleted]:There was a similar issue to what you're experiencing in the older versions of VC, we have reported this issue to the authors but it seems like they still did not fix it properly. The problem is relat ... tspino1 Mobile Slider HeightClosed   LayerSlider for WordPress   Updated May 16, 2017 at 6:15pm   4 Most recent comment from [deleted]:It can be found in the Content tab of the Layers section:What I meant is that the plugin does not provide any built-in option to create two separate sliders and swap them depending on the device. But ... gphoenix88 I deactivate the LayerSlider 6 plugin on one account to use on another, but it is not workingClosed   LayerSlider for WordPress   Updated May 16, 2017 at 6:05pm   2 Most recent comment from [deleted]:Hey gphoenix88, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-act ... Schmiddy Can't save when I edit or add a layerClosed   LayerSlider for WordPress   Updated May 16, 2017 at 5:59pm   2 Most recent comment from [deleted]:Hey Schmiddy, LayerSlider's backwards compatibility is almost 100%, so problems like this sholdn't happen normally. I believe it is going to be related to your CSS code, the live markup (DOM) was cha ... ruben_2012 Product Activation CanceledClosed   LayerSlider for WordPress   Updated May 16, 2017 at 5:40pm   10 Most recent comment from [deleted]:This issue is happening because the plugin was activated on a different domain than what you're currently using your site on.We are aware of rare cases where this could happen and working on a solutio ... dman15 layerslider and enfoldClosed   LayerSlider for WordPress   Updated May 16, 2017 at 5:18pm   2 Most recent comment from [deleted]:Hey dman15, The problem is generated by Enfold's integration of LayerSlider. They are not installing it as a separate plugin but loading its files in the background, which provides the same content ... frangagn "Not Found" error when saving changes to a downloaded sliderClosed   LayerSlider for WordPress   Updated May 16, 2017 at 4:55pm   2 Most recent comment from [deleted]:Hey frangagn, There isn't any special requirement for the plugin. Other than the default requirements that WordPress also needs, only PHP 5.3 (or newer) and the few exetensions that you can see in th ... odesus Update does not showClosed   LayerSlider for WordPress   Updated May 16, 2017 at 3:36pm   2 Most recent comment from [deleted]:Hey odesus, The problem is that your theme is loading the bundled version of LayerSlider, which is integrated to the theme. As I recall Enfold does not provide any option to disable the bundled vers ... spottydog63 Transition Background ColorClosed   LayerSlider for WordPress   Updated May 16, 2017 at 9:58am   5 Most recent comment from [deleted]:Hey Iain, I have replied to your other ticket. AdamSiegel Unable to use some Templates- Error MessageClosed   LayerSlider for WordPress   Updated May 16, 2017 at 9:49am   2 Most recent comment from [deleted]:Hey AdamSiegel,Judging from the error message this is a typical web server issue, I'm not sure why would your hosting provider tell otherwise. As this is a server related problem we cannot fix it from ... d3lfine Purchase code don't workClosed   LayerSlider for WordPress   Updated May 15, 2017 at 4:08pm   2 Most recent comment from [deleted]:Dear d3lfine,Revolution Slider is not our product, it was developed by a different author. Also, please note that if you've received the item as a bundled plugin in your theme, support and updates wi ... Len Reeves activationClosed   LayerSlider for WordPress   Updated May 15, 2017 at 10:55am   5 Most recent comment from [deleted]:I have checked again and the purchase code you have provided (4e3*****-****-****-*******82d31) is not valid for LayerSlider. Are you sure that this license was included to your LayerSlider purchase a ... Gerardh01 Select Transions does nothing; dynamic layers from post is not visible on live sliderClosed   LayerSlider for WordPress   Updated May 15, 2017 at 10:09am   2 Most recent comment from [deleted]:Hey Gerardh01, Sorry for the delayed response. I have checked the URL you provided but the page does not seem to exist. Where exactly can we see the slider in question to check what's wrong ? ben_noyes My Layerslider was DeactivatedClosed   LayerSlider for WordPress   Updated May 15, 2017 at 9:36am   2 Most recent comment from [deleted]:Hey ben_noyes, That is really strange, there is no issue like this present in the latest release of our plugin (6.4.), so unfortunately it is likely a conflict problem on your installation. Most like ... jimsyrob1882 LayerSlider product activation was canceled on this siteClosed   LayerSlider for WordPress   Updated May 15, 2017 at 7:47am   4 Most recent comment from jimsyrob1882:yes. i received LayerSlider as a bundled plugin