Public Tickets
cromags1
Not working with wpbakery page builderClosed
LayerSlider for WordPress
Updated December 1, 2017 at 1:36pm
4
Most recent comment from [deleted]:We've investigated this further, but couldn't reproduce any issue like this on our end. We also have Visual Composer and LayerSlider installed for testing, but they did not conflict for us. We are wor ...
Emil Villumsen
Slow network detected, fontback font will be usedClosed
LayerSlider for WordPress
Updated December 4, 2017 at 4:16pm
6
Most recent comment from [deleted]:Hello,
1. It only loads the fonts that you are including to the Google Fonts section in the plugin. We are planning to create slider-specific fonts in the future, but it's not available yet. The bro ...
marcelocor
IRREGULAR LOADING IN MOBILEClosed
LayerSlider for WordPress
Updated December 1, 2017 at 11:09am
4
Most recent comment from [deleted]:Hello,
Thank you for your patience. We've turned off the Use Google CDN version of jQuery and the Put JS includes to body options in the Advanced settings for you. As the notification suggests in t ...
inartweb
Question about "Drag to switch slides" featureClosed
LayerSlider for WordPress
Updated November 30, 2017 at 12:26pm
4
Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.
Vev
Layer skinClosed
LayerSlider for WordPress
Updated December 1, 2017 at 12:04pm
6
Most recent comment from [deleted]:Hello,In case you want outline skin, you will need this code:
.ls-outline .ls-shadow {
display: block;
}
Or you can rename it to any other name depending on the skin. Furthermore, ...
Vev
Transition alphaClosed
LayerSlider for WordPress
Updated November 30, 2017 at 10:57am
4
Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.
kellyadvantage
Layerslider enlargedClosed
LayerSlider for WordPress
Updated December 1, 2017 at 10:30am
9
Most recent comment from [deleted]:Thank you for your patience. The solution to this problem is to use the Max-width option in the Layout tab. If you set a value (your slider's width for example) for this option, it will limit your sl ...
jambro2014
looping layers foreverClosed
LayerSlider for WordPress
Updated November 30, 2017 at 10:02am
3
Most recent comment from [deleted]:Hello Judy Ambrosio,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The simplest ...
Esteban
icons not showingClosed
LayerSlider for WordPress
Updated November 29, 2017 at 8:31pm
2
Most recent comment from [deleted]:Hello Esteban,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The text layer type ...
ironpalmstrike
Mobile screenClosed
LayerSlider for WordPress
Updated November 29, 2017 at 6:02pm
2
Most recent comment from [deleted]:Hello ironpalmstrike,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
Unfortunat ...
leonordl
Images sizes & resolutionClosed
LayerSlider for WordPress
Updated November 29, 2017 at 5:58pm
2
Most recent comment from [deleted]:Hello Leonor,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There are no real ...
llityslife
How can I easy the handle the text layerClosed
LayerSlider for WordPress
Updated November 29, 2017 at 4:45pm
4
Most recent comment from [deleted]:We know it's not a perfect solution. That is why we're going to improve this in the future. Until then using separate layers is a workaround you can apply.
Mark Burt
LayerSlider Edit UnresponsiveClosed
LayerSlider for WordPress
Updated November 29, 2017 at 3:47pm
2
Most recent comment from [deleted]:Hello Mark Burt,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
There is no iss ...
diogeneese19348
Error while attempting to export sliderClosed
LayerSlider for WordPress
Updated November 29, 2017 at 3:46pm
6
Most recent comment from [deleted]:Okay. Let us know of the results or if we can be further assistance.
HasanBabu
I want demo template zip fileClosed
LayerSlider for WordPress
Updated November 29, 2017 at 2:35pm
2
Most recent comment from [deleted]:Hello HasanBabu,
Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There are missing ...